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Business VoIP company "Phone" gives you full-featured phone service at a very affordable rate. Phone has dependable, U.S.-based 24/7 support and service available through phone, email, or live chat. Built to match the requirements of large and small companies, Phone has a long list of services.
You will find prices on Phone services ranging from $12.99 per month to $39.99 per month. Standard features are too numerous to list them all, but some of them include:
Each plan builds on the strengths of the prior plan by adding more and more valuable features. Some of the value-added features are:
Phone provides capabilities in their plans that are not offered elsewhere. For example, if your employees need to hear which department the caller is attempting to contact, you can set up call tagging to announce this information to the employee before they hear the caller's voice. A related feature is the ability to hear the phone number of the caller before accepting the call, rejecting the call, or sending it to voicemail. This is handy for screening callers according to priority, area of service, or rejecting common robocalls. Should the need arise to move to another service, Phone allows you to take your phone number with you, ensuring that your customers will always know where to contact you.
Reviews about Phone are generally positive with a few lower reviews for problems with customer support. A relative few complained about delays in getting responses from support representatives who didn't know the products well.
Phone has great technical and customer support, budget-oriented pricing, and advanced features to ensure that your customers will always have an impression of your business being as professional as possible.
Grasshopper says its service helps you look like a company with national reach while establishing a more local presence for your business. They do this by giving you a local or toll-free number, recording a custom greeting, adding departments and employees, and then delivering calls, voicemails and faxes. You can also have unlimited extensions for a steep monthly price.
Some of the features include:
Each Grasshopper extension has call forwarding, voicemail, and other messaging settings to fully customize how and where you get communications. With Grasshopper, you can access a variety of professional voice talent to make your business sound like a million-dollar enterprise. And there's a way for customers to quickly obtain store hours and directions without having to talk to a representative, saving you employee productivity.
If your company has a custom jingle you want to use, rather than a default music on hold song, it's easy to upload the custom audio file and replace the default music.
Given the higher prices that Grasshopper charges, and the fact that it has a "B" rating with the Better Business Bureau, it receives a lower rating than some other services. Although there were happy exceptions, customer comments are not quite where we wanted them to be for a world-class VoIP and virtual communication platform, with too many complaints of bad quality audio and poor customer service.
Best Business Phone Systems
To help you find the Best Business Phone Systems, TopConsumerReviews.com provides you with an in-depth comparison of Phone and Grasshopper.
Who has the best Business Phone System? If you're the owner of a startup or small business and are looking for a low-cost phone service that includes a toll-free number and voicemail messages via email, you should consider setting up a business phone system.
Perhaps you want to expand your business and now you need to route and manage your phone calls and faxes? Or maybe your business is a well-established enterprise, looking to save costs and simplify hardware and software requirements? No matter what you're trying to do, a wide variety of online services are available to help you put together a business phone system to scale your operations.
The business phone services we review provide local and toll-free phone numbers, route calls to multiple phone numbers at once, or send them in a predetermined order. Also, if you use a web-centric phone and fax system, all of your communications tasks can happen while you're mobile. You can block calls, monitor call activity, and retrieve messages and faxes wherever you are.
Business phone system companies like these offer online controls to boost productivity and streamline operations. They include tools such as one-touch dialing, fax-to-email and voicemail-to-email services, call recording, message archives, detailed call logs, and internet faxing. Should your team members be situated across the city, the state, the country, or internationally, cloud-based phone and fax systems can connect your entire workforce.
In the event that you don't have a large business presence in need of a phone system to match it, you can still find services that will help you on a smaller scale. You may only need a single toll-free number with call-forwarding capability where your calls are routed to existing phone numbers of your choice, wherever you are in the world. You can use the caller ID function to figure out whether a forwarded call is for business or personal reasons.
Here are some factors to look at when considering which business phone system to purchase:
TopConsumerReviews.com has ranked and reviewed the best business phone systems available today. We hope this information helps you find the right business phone system for your needs!
When Do You Need A Business Phone System?
On March 10, 1876, Alexander Graham Bell - the inventor credited with creating the first telephone - uttered the first words ever spoken into a working device.
The telephone has come a long way since its crudest form in those early years. With crystal clear reception and phones available in all sizes, Bell would surely be shocked at what has become of his modest invention.
Phones can now be found in just about every household and business in the industrialized world. And for some businesses in particular, a working phone system is the difference between being in the red and being in the black. The kind of business phone system that is ideal for you depends on the nature of your business and the size of the company.
For some businesses, there is no need for a fancy telephone system that is capable of transferring calls to 20 different offices, complete with voicemail for every employee and videoconferencing capabilities. Small companies may find that they can get along just fine without a big, expensive business phone system, and instead opt for a cloud-based business phone system.
So when do you need a business phone system?
The first thing to ask yourself is what you intend to do with the phone system and where will you be using the phones.
Most businesses require a phone at the main reception desk, as well as one in every office or cubicle. Also, if you have data ports for computers, you will need a line for each of those. If you have a fax machine or credit card terminal, those also will require phone lines. Once you have decided on the number of phones you require, you will need to determine the number of phone lines required to guarantee calls can be received and made simultaneously. A busy signal on a business phone is the worst thing that a company could have happen. If a customer can't get through, they likely will give up and take their business elsewhere.
The important thing to keep in mind is that there is no "one size fits all" model of business phone system that will work for every business out there. For example, smaller companies likely have little need for a receptionist option on their system. Callers can be greeted with an automated message directing them to dial the person's extension they wish to reach. A separate option that lists extensions for every employee can be a part of that automated greeting.
Business Phone Systems In The News
TYLER, TX (KLTV) - We have all received them, the random calls from automated systems saying they ... The Better Business Bureau in Tyler said they get calls every day from people asking how to make t...
Published: Tue, 18 Sep 2018 16:13:00 GMT
View the full release here: ... In Car Phone Mirroring (Graphic: Business Wire) Key report findings include: Interest for mirroring systems has in...
Published: Tue, 18 Sep 2018 09:44:00 GMT
DETROIT - The Renault-Nissan-Mitsubishi alliance, one of the world's top-selling automakers, has decided to go with Google's Android operating system to run its dashboard ... without having to connect ...
Published: Tue, 18 Sep 2018 09:08:00 GMT
Telephone & Data Systems in Focus Telephone & Data Systems (TDS - Free ... For instance, it's a rare occurrence when a tech start-up or big growth business offers their shareholders a dividend. It's m...
Published: Thu, 13 Sep 2018 05:23:00 GMT
Gone are the days of entering details manually on your phone thanks to business card scanning apps ... Customer Relationship Management or CRM systems, allowing companies to store details of ...
Published: Wed, 05 Sep 2018 20:37:00 GMT
Fast forward almost a decade later and SimpliSafe is still in business and now offers ... That means you do NOT need a landline phone to use this system however you will need cellular or WiFi ...
Published: Fri, 07 Sep 2018 08:29:00 GMT
Diligent ESS' protective reach will include K-12 schools, hospitals, universities, assisted-living facilities, and commercial business entities ... diligentsecure.com or via phone at (330) 212-1870. D...
Published: Mon, 17 Sep 2018 12:59:00 GMT
The system is found in more than 45 countries, spanning North America, Europe, Latin America, Asia and the Middle East. For more information, contact: Contact: Dr. Jaime Stephens Phone: 217-234-2800
Published: Thu, 13 Sep 2018 05:41:00 GMT
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