Best Business Phone Systems
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Ring Central vs Freedom Voice
Who has the best Business Phone System? If you're the owner of a startup or small business and are looking for a low-cost phone service that includes a toll-free number and voicemail messages via email, you should consider setting up a business phone system.
Perhaps you want to expand your business and now you need to route and manage your phone calls and faxes? Or maybe your business is a well-established enterprise, looking to save costs and simplify hardware and software requirements? No matter what you're trying to do, a wide variety of online services are available to help you put together a business phone system to scale your operations.
RingCentral provides the best business phone service available for VoIP business phone and fax systems and thus has earned our top recommendation. Their service is easy to use, their plan prices are very affordable with excellent features and service, their technology is state-of-the-art, and their customer service is as high quality as you'll find out there. Every month of service includes free rollover minutes as well!
Signing up for RingCentral is simple and includes immediate activation. Here are the phone services you can choose from:
With RingCentral, you get access to a web-based dashboard and reporting that will help streamline business communication. You'll have the ability to review call logs in great detail. You can access message and fax archives. You can record calls, send faxes to email addresses, use one-touch dialing, and integrate with Microsoft Outlook. The tools needed to perform system maintenance are very easy to use and you have full control over where and how calls are directed.
One of the best and most powerful features of RingCentral is the ability to create a virtual private branch exchange (PBX). This allows you to route calls among your whole team without worrying about their physical locations and add as many extensions as necessary.
If you're looking for a single, easy-to-manage, bulletproof business phone system, look no further than RingCentral. It's very affordable and helps you project a professional image to every customer you come in contact with. It also scales to as many employees as you need to bring on board. This all combines to earn RingCentral our highest rating as the best business phone system available today.
Freedom Voice is an advanced phone system for businesses that is offered at a lower price than standard phone lines. It uses network technology and hardware to create a virtual private branch exchange (PBX) and voice messaging system.
Freedom Voice has an extensive list of features including, but not limited to:
Freedom Voice also offers a variety of quality, plug-and-play enterprise-quality phones as part of the 30-day trial. They only offer three phones, which is less than most other comparable services. The good thing is that two of the three phones are included in the service. The third phone, which is more advanced, costs an additional $5 per month per phone.
Another advanced feature is the Freedom Voice CloudPBX, which hosts your phone system not at your location but in the cloud (on their servers). This, and pricing based on usage rather than "per seat", helps to give you unlimited calls while cutting down the cost of phones that aren't used as often. It also helps you scale up when your business grows without having to also add extra call handling computer hardware on your end. You just add more phones and keep going.
Freedom Voice uses TrustPilot for its reviews. On Freedom Voice's website, they claim a 9.3 out of 10 five-star Trustpilot rating. However, on Trustpilot, the number of five-star ratings equates to only an 8.7 out of 10. It seems they also include the seven percent four-star ratings in their website's overall rating. While four stars are nothing to sneeze at, we'd like to see them separate these out for clarity. The seven percent of one- to three-star ratings had to do with things like canceled numbers after payment, calls being redirected to spam numbers, poor customer issue resolution processes, having to wait for manual processes, no texting capabilities, billing problems, and more.
Overall, Freedom Voice offers a competent business phone system that would meet the needs of most businesses.
The business phone services we review provide local and toll-free phone numbers, route calls to multiple phone numbers at once, or send them in a predetermined order. Also, if you use a web-centric phone and fax system, all of your communications tasks can happen while you're mobile. You can block calls, monitor call activity, and retrieve messages and faxes wherever you are.
Business phone system companies like these offer online controls to boost productivity and streamline operations. They include tools such as one-touch dialing, fax-to-email and voicemail-to-email services, call recording, message archives, detailed call logs, and internet faxing. Should your team members be situated across the city, the state, the country, or internationally, cloud-based phone and fax systems can connect your entire workforce.
In the event that you don't have a large business presence in need of a phone system to match it, you can still find services that will help you on a smaller scale. You may only need a single toll-free number with call-forwarding capability where your calls are routed to existing phone numbers of your choice, wherever you are in the world. You can use the caller ID function to figure out whether a forwarded call is for business or personal reasons.
Here are some factors to look at when considering which business phone system to purchase:
TopConsumerReviews.com has ranked and reviewed the best business phone systems available today. We hope this information helps you find the right business phone system for your needs!
When Do You Need A Business Phone System?
On March 10, 1876, Alexander Graham Bell - the inventor credited with creating the first telephone - uttered the first words ever spoken into a working device.
The telephone has come a long way since its crudest form in those early years. With crystal clear reception and phones available in all sizes, Bell would surely be shocked at what has become of his modest invention.
Phones can now be found in just about every household and business in the industrialized world. And for some businesses in particular, a working phone system is the difference between being in the red and being in the black. The kind of business phone system that is ideal for you depends on the nature of your business and the size of the company.
For some businesses, there is no need for a fancy telephone system that is capable of transferring calls to 20 different offices, complete with voicemail for every employee and videoconferencing capabilities. Small companies may find that they can get along just fine without a big, expensive business phone system, and instead opt for a cloud-based business phone system.
So when do you need a business phone system?
The first thing to ask yourself is what you intend to do with the phone system and where will you be using the phones.
Most businesses require a phone at the main reception desk, as well as one in every office or cubicle. Also, if you have data ports for computers, you will need a line for each of those. If you have a fax machine or credit card terminal, those also will require phone lines. Once you have decided on the number of phones you require, you will need to determine the number of phone lines required to guarantee calls can be received and made simultaneously. A busy signal on a business phone is the worst thing that a company could have happen. If a customer can't get through, they likely will give up and take their business elsewhere.
The important thing to keep in mind is that there is no "one size fits all" model of business phone system that will work for every business out there. For example, smaller companies likely have little need for a receptionist option on their system. Callers can be greeted with an automated message directing them to dial the person's extension they wish to reach. A separate option that lists extensions for every employee can be a part of that automated greeting.
Business Phone Systems In The News
Finding the best office phone setup for your small business is an important decision if you're looking to compete with larger, more established competitors. A comprehensive setup for any ...
Published: Mon, 13 May 2019 11:15:00 GMT
"Almost all of big business phone systems run on a computer these days, so of course the computer has software on it that runs the phone system," Cullins said. "What most software companies do is ...
Published: Thu, 23 May 2019 09:03:00 GMT
With Ooma Office, you can manage your phone system virtually, with access to all the following advanced features no matter where you choose to conduct business, so you maintain a professional ...
Published: Wed, 15 May 2019 11:46:00 GMT
VirtualPBX, developer of the Dash Business Phone System, has announced the release of its new Dash Plans. Moving to five distinct plans -- Basic, Essentials, Advanced, Enterprise, and Ultimate -- the ...
Published: Tue, 21 May 2019 05:41:00 GMT
but I'd argue this may be the last straw for Huawei's already-endangered smartphone business. A phone without Bluetooth can't connect to wireless headsets or speakers. It can't pair to in-vehicle ...
Published: Fri, 24 May 2019 12:36:00 GMT
App-less operating systems simply do not stand a chance against the contemporary ... And that means Huawei's phone business may be in limbo for a while yet. ...
Published: Mon, 20 May 2019 06:43:00 GMT
Luckily, modern phone system technology can be tailored to suit the size and requirements of your business, from a small local restaurant to a vast luxury hotel. Of course, you want to get the ...
Published: Tue, 14 May 2019 13:36:00 GMT
NBN phone systems utilize a cloud connection as the backbone of the system instead of a brain unit placed at the business. This means that companies who use this type of system have an easy setup and ...
Published: Tue, 21 May 2019 05:07:00 GMT
New Study On "2019-2025 Business Telephone System Market Global Key Player, Demand, Growth, Opportunities and Analysis Forecast" Added to Wise Guy Reports Database This report focuses on the global ...
Published: Tue, 21 May 2019 23:33:00 GMT
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