Virtual PBX vs Freedom Voice
TopConsumerReviews.com is a world-leading consumer product review site. We provide detailed reviews and ratings for thousands of products and services.
Virtual PBX vs Freedom Voice
Disclosure: We are not compensated by companies for their reviews, but we may be compensated for links and advertisements on our website. Click here for details.
Virtual PBX is a phone system that virtualizes a private branch exchange. It has lots of virtual phone system features for any company of any size. Since 1997, Virtual PBX has provided quick online setup, management via a web interface, and nothing extra for the user to have to do in terms of system maintenance. Simply input your employees and phones. The Better Business Bureau rating for Virtual PBX is A+ and gives them an edge over other such services. Virtual PBX has strengths with customer service and dependable business practices.
Virtual PBX has a big set of reliable features, which include:
When you use phones provided by Virtual PBX, you will want to be certain your ISP and network can handle VoIP technology, as most but not all will do today. Their phones are built to be automatically configurable. If you're doing everything exclusively from a set of mobile phones or tablets, you can use the PBX apps for iPhone and Android.
A great Virtual PBX feature is ACD (automatic call distribution). When a caller has no idea which name or extension they need, the ACD programming helps send them through a single press of a key to get an employee in the correct department. This cuts down on frustration from the customer end and will help any company avoid the problem of unattended phones or unnecessarily sending a customer to the wrong people.
Virtual PBX has been in the business of VoIP virtual phone systems for around two decades. They've even received several awards for their user-friendly tools, features, security, and redundancy. Their Better Business Bureau rating is a solid A+ with more positive reviews than negative.
With a wide range of impressive features and knowledgeable customer support, Virtual PBX is a great choice for a business phone system no matter what your size.
Freedom Voice is an advanced phone system for businesses that is offered at a lower price than standard phone lines. It uses network technology and hardware to create a virtual private branch exchange (PBX) and voice messaging system.
Freedom Voice has an extensive list of features including, but not limited to:
Freedom Voice also offers a variety of quality, plug-and-play enterprise-quality phones as part of the 30-day trial. They only offer three phones, which is less than most other comparable services. The good thing is that two of the three phones are included in the service. The third phone, which is more advanced, costs an additional $5 per month per phone.
Another advanced feature is the Freedom Voice CloudPBX, which hosts your phone system not at your location but in the cloud (on their servers). This, and pricing based on usage rather than "per seat", helps to give you unlimited calls while cutting down the cost of phones that aren't used as often. It also helps you scale up when your business grows without having to also add extra call handling computer hardware on your end. You just add more phones and keep going.
Freedom Voice uses TrustPilot for its reviews. On Freedom Voice's website, they claim a 9.3 out of 10 five-star Trustpilot rating. However, on Trustpilot, the number of five-star ratings equates to only an 8.7 out of 10. It seems they also include the seven percent four-star ratings in their website's overall rating. While four stars are nothing to sneeze at, we'd like to see them separate these out for clarity. The seven percent of one- to three-star ratings had to do with things like canceled numbers after payment, calls being redirected to spam numbers, poor customer issue resolution processes, having to wait for manual processes, no texting capabilities, billing problems, and more.
Overall, Freedom Voice offers a competent business phone system that would meet the needs of most businesses.
Best Business Phone Systems
To help you find the Best Business Phone Systems, TopConsumerReviews.com provides you with an in-depth comparison of Virtual PBX and Freedom Voice.
Who has the best Business Phone System? If you're the owner of a startup or small business and are looking for a low-cost phone service that includes a toll-free number and voicemail messages via email, you should consider setting up a business phone system.
Perhaps you want to expand your business and now you need to route and manage your phone calls and faxes? Or maybe your business is a well-established enterprise, looking to save costs and simplify hardware and software requirements? No matter what you're trying to do, a wide variety of online services are available to help you put together a business phone system to scale your operations.
The business phone services we review provide local and toll-free phone numbers, route calls to multiple phone numbers at once, or send them in a predetermined order. Also, if you use a web-centric phone and fax system, all of your communications tasks can happen while you're mobile. You can block calls, monitor call activity, and retrieve messages and faxes wherever you are.
Business phone system companies like these offer online controls to boost productivity and streamline operations. They include tools such as one-touch dialing, fax-to-email and voicemail-to-email services, call recording, message archives, detailed call logs, and internet faxing. Should your team members be situated across the city, the state, the country, or internationally, cloud-based phone and fax systems can connect your entire workforce.
In the event that you don't have a large business presence in need of a phone system to match it, you can still find services that will help you on a smaller scale. You may only need a single toll-free number with call-forwarding capability where your calls are routed to existing phone numbers of your choice, wherever you are in the world. You can use the caller ID function to figure out whether a forwarded call is for business or personal reasons.
Here are some factors to look at when considering which business phone system to purchase:
TopConsumerReviews.com has ranked and reviewed the best business phone systems available today. We hope this information helps you find the right business phone system for your needs!
When Do You Need A Business Phone System?
On March 10, 1876, Alexander Graham Bell - the inventor credited with creating the first telephone - uttered the first words ever spoken into a working device.
The telephone has come a long way since its crudest form in those early years. With crystal clear reception and phones available in all sizes, Bell would surely be shocked at what has become of his modest invention.
Phones can now be found in just about every household and business in the industrialized world. And for some businesses in particular, a working phone system is the difference between being in the red and being in the black. The kind of business phone system that is ideal for you depends on the nature of your business and the size of the company.
For some businesses, there is no need for a fancy telephone system that is capable of transferring calls to 20 different offices, complete with voicemail for every employee and videoconferencing capabilities. Small companies may find that they can get along just fine without a big, expensive business phone system, and instead opt for a cloud-based business phone system.
So when do you need a business phone system?
The first thing to ask yourself is what you intend to do with the phone system and where will you be using the phones.
Most businesses require a phone at the main reception desk, as well as one in every office or cubicle. Also, if you have data ports for computers, you will need a line for each of those. If you have a fax machine or credit card terminal, those also will require phone lines. Once you have decided on the number of phones you require, you will need to determine the number of phone lines required to guarantee calls can be received and made simultaneously. A busy signal on a business phone is the worst thing that a company could have happen. If a customer can't get through, they likely will give up and take their business elsewhere.
The important thing to keep in mind is that there is no "one size fits all" model of business phone system that will work for every business out there. For example, smaller companies likely have little need for a receptionist option on their system. Callers can be greeted with an automated message directing them to dial the person's extension they wish to reach. A separate option that lists extensions for every employee can be a part of that automated greeting.
Business Phone Systems In The News
The Aircall platform is a phone system specifically built to integrate with customer relationship management (CRM) platforms and other workflow systems that business are accustomed to working with. Th...
Published: Thu, 19 Jul 2018 03:59:00 GMT
BRUSSELS - The European Union's antitrust chief has fined Google a record $5 billion for abusing the market dominance of its Android mobile phone operating system. EU Competition Commissioner Margreth...
Published: Wed, 18 Jul 2018 04:57:00 GMT
The geological division of the Global Business Phone Systems Market requires the overall voting public in the market amid the gauge time frame. Data on the district driving this market and the explana...
Published: Mon, 09 Jul 2018 11:54:00 GMT
Since this is obviously paramount to your brand's success, it's time to start thinking about how your business phone system can help you interact better with them. Strive to Stand out From Your Compet...
Published: Fri, 13 Jul 2018 07:52:00 GMT
When the first Android phone went on sale a decade ago, Google made a bet: Its free operating system would hook smartphone makers, allowing it to disseminate apps and bolster its online ad business in ...
Published: Wed, 18 Jul 2018 05:41:00 GMT
- View Full Site -
Reproduction in whole or in part in any form without the express written consent of TopConsumerReviews.com, LLC is strictly prohibited.