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Virtual PBX is a phone system that virtualizes a private branch exchange. It has lots of virtual phone system features for any company of any size. Since 1997, Virtual PBX has provided quick online setup, management via a web interface, and nothing extra for the user to have to do in terms of system maintenance. Simply input your employees and phones. The Better Business Bureau rating for Virtual PBX is A+ and gives them an edge over other such services. Virtual PBX has strengths with customer service and dependable business practices.
Virtual PBX has a big set of reliable features, which include:
When you use phones provided by Virtual PBX, you will want to be certain your ISP and network can handle VoIP technology, as most but not all will do today. Their phones are built to be automatically configurable. If you're doing everything exclusively from a set of mobile phones or tablets, you can use the PBX apps for iPhone and Android.
A great Virtual PBX feature is ACD (automatic call distribution). When a caller has no idea which name or extension they need, the ACD programming helps send them through a single press of a key to get an employee in the correct department. This cuts down on frustration from the customer end and will help any company avoid the problem of unattended phones or unnecessarily sending a customer to the wrong people.
Virtual PBX has been in the business of VoIP virtual phone systems for around two decades. They've even received several awards for their user-friendly tools, features, security, and redundancy. Their Better Business Bureau rating is a solid A+ with more positive reviews than negative.
With a wide range of impressive features and knowledgeable customer support, Virtual PBX is a great choice for a business phone system no matter what your size.
Grasshopper says its service helps you look like a company with national reach while establishing a more local presence for your business. They do this by giving you a local or toll-free number, recording a custom greeting, adding departments and employees, and then delivering calls, voicemails and faxes. You can also have unlimited extensions for a steep monthly price.
Some of the features include:
Each Grasshopper extension has call forwarding, voicemail, and other messaging settings to fully customize how and where you get communications. With Grasshopper, you can access a variety of professional voice talent to make your business sound like a million-dollar enterprise. And there's a way for customers to quickly obtain store hours and directions without having to talk to a representative, saving you employee productivity.
If your company has a custom jingle you want to use, rather than a default music on hold song, it's easy to upload the custom audio file and replace the default music.
Given the higher prices that Grasshopper charges, and the fact that it has a "B" rating with the Better Business Bureau, it receives a lower rating than some other services. Although there were happy exceptions, customer comments are not quite where we wanted them to be for a world-class VoIP and virtual communication platform, with too many complaints of bad quality audio and poor customer service.
Best Business Phone Systems
To help you find the Best Business Phone Systems, TopConsumerReviews.com provides you with an in-depth comparison of Virtual PBX and Grasshopper.
Who has the best Business Phone System? If you're the owner of a startup or small business and are looking for a low-cost phone service that includes a toll-free number and voicemail messages via email, you should consider setting up a business phone system.
Perhaps you want to expand your business and now you need to route and manage your phone calls and faxes? Or maybe your business is a well-established enterprise, looking to save costs and simplify hardware and software requirements? No matter what you're trying to do, a wide variety of online services are available to help you put together a business phone system to scale your operations.
The business phone services we review provide local and toll-free phone numbers, route calls to multiple phone numbers at once, or send them in a predetermined order. Also, if you use a web-centric phone and fax system, all of your communications tasks can happen while you're mobile. You can block calls, monitor call activity, and retrieve messages and faxes wherever you are.
Business phone system companies like these offer online controls to boost productivity and streamline operations. They include tools such as one-touch dialing, fax-to-email and voicemail-to-email services, call recording, message archives, detailed call logs, and internet faxing. Should your team members be situated across the city, the state, the country, or internationally, cloud-based phone and fax systems can connect your entire workforce.
In the event that you don't have a large business presence in need of a phone system to match it, you can still find services that will help you on a smaller scale. You may only need a single toll-free number with call-forwarding capability where your calls are routed to existing phone numbers of your choice, wherever you are in the world. You can use the caller ID function to figure out whether a forwarded call is for business or personal reasons.
Here are some factors to look at when considering which business phone system to purchase:
TopConsumerReviews.com has ranked and reviewed the best business phone systems available today. We hope this information helps you find the right business phone system for your needs!
When Do You Need A Business Phone System?
On March 10, 1876, Alexander Graham Bell - the inventor credited with creating the first telephone - uttered the first words ever spoken into a working device.
The telephone has come a long way since its crudest form in those early years. With crystal clear reception and phones available in all sizes, Bell would surely be shocked at what has become of his modest invention.
Phones can now be found in just about every household and business in the industrialized world. And for some businesses in particular, a working phone system is the difference between being in the red and being in the black. The kind of business phone system that is ideal for you depends on the nature of your business and the size of the company.
For some businesses, there is no need for a fancy telephone system that is capable of transferring calls to 20 different offices, complete with voicemail for every employee and videoconferencing capabilities. Small companies may find that they can get along just fine without a big, expensive business phone system, and instead opt for a cloud-based business phone system.
So when do you need a business phone system?
The first thing to ask yourself is what you intend to do with the phone system and where will you be using the phones.
Most businesses require a phone at the main reception desk, as well as one in every office or cubicle. Also, if you have data ports for computers, you will need a line for each of those. If you have a fax machine or credit card terminal, those also will require phone lines. Once you have decided on the number of phones you require, you will need to determine the number of phone lines required to guarantee calls can be received and made simultaneously. A busy signal on a business phone is the worst thing that a company could have happen. If a customer can't get through, they likely will give up and take their business elsewhere.
The important thing to keep in mind is that there is no "one size fits all" model of business phone system that will work for every business out there. For example, smaller companies likely have little need for a receptionist option on their system. Callers can be greeted with an automated message directing them to dial the person's extension they wish to reach. A separate option that lists extensions for every employee can be a part of that automated greeting.
Business Phone Systems In The News
The market expects Telephone & Data Systems (TDS) to deliver a year-over ... will mostly depend on management's discussion of business conditions on the earnings call, it's worth handicapping ...
Published: Fri, 15 Feb 2019 08:28:00 GMT
The system is simple and neat. I picked the features I wanted, and the team is excellent in helping me set everything up in less than one day exactly the way our business requires." For more informati...
Published: Fri, 08 Feb 2019 21:15:00 GMT
Worcester Business Journal has teamed with The MassHire Central ... replacing or reducing the responsibilities of an employer, ranging from automated phone systems to robotic manufacturing equipment.
Published: Fri, 15 Feb 2019 09:09:00 GMT
Current Digital Business Support System market structure: Rapid industrialization in developed and developing countries, increasing number of mobile phone users, coupled with increasing demand for bus...
Published: Mon, 11 Feb 2019 23:00:00 GMT
Albany, NY -- (SBWIRE) -- 02/16/2019 -- Some automation of the smart phone app and communication process ... technologies and leveraging connected digital systems. Organizational, operational, and bus...
Published: Sat, 16 Feb 2019 20:16:00 GMT
This story was delivered to Business Insider Intelligence Apps and Platforms Briefing ... The move represents a shift in strategy for Google, which previously relied on its Android operating system to ...
Published: Fri, 15 Feb 2019 07:05:00 GMT
Getting comfortable using this system shouldn't be difficult ... To test its support, we contacted the company via phone and live chat posing as a business owner interested in their service. Initially ...
Published: Fri, 15 Feb 2019 13:00:00 GMT
And this is where artificial intelligence enters the picture for telephone companies ... Here's look at a few of the more common ones in use today. Expert systems - One of the first AI applications in ...
Published: Fri, 15 Feb 2019 06:26:00 GMT
One of the leading cloud-based phone system providers, Nextiva, has been compared to many Voice over Internet Protocol system or VoIP. What sets it apart is its originality and its simplified business ...
Published: Fri, 15 Feb 2019 09:36:00 GMT
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