TopConsumerReviews.com is a world-leading consumer product review site. We provide detailed reviews and ratings for thousands of products and services.

 

Virtual PBX vs Kall 8

We recommend

 

Disclosure: We are not compensated by companies for their reviews, but we may be compensated for links and advertisements on our website. Click here for details.

 

VIRTUAL PBX

Virtual PBX is a phone system that virtualizes a private branch exchange. It has lots of virtual phone system features for any company of any size. Since 1997, Virtual PBX has provided quick online setup, management via a web interface, and nothing extra for the user to have to do in terms of system maintenance. Simply input your employees and phones. The Better Business Bureau rating for Virtual PBX is A+ and gives them an edge over other such services. Virtual PBX has strengths with customer service and dependable business practices.

Virtual PBX has a big set of reliable features, which include:

  • Compatibility with 4G LTE mobile devices
  • Device manager
  • Custom greetings
  • Personal parking
  • Ring groups
  • Hot Desking (stay connected when your workstation changes)
  • ACD queues to connect customers with the right person quickly
  • Custom greetings
  • Direct inward dialing
  • Email to fax
  • Follow me calling
  • Intercom
  • Voicemail boxes and notifications
  • Call blasting and recording
  • Auto attendant
  • Feature codes
  • Webhooks and web phone

When you use phones provided by Virtual PBX, you will want to be certain your ISP and network can handle VoIP technology, as most but not all will do today. Their phones are built to be automatically configurable. If you're doing everything exclusively from a set of mobile phones or tablets, you can use the PBX apps for iPhone and Android.

A great Virtual PBX feature is ACD (automatic call distribution). When a caller has no idea which name or extension they need, the ACD programming helps send them through a single press of a key to get an employee in the correct department. This cuts down on frustration from the customer end and will help any company avoid the problem of unattended phones or unnecessarily sending a customer to the wrong people.

Virtual PBX has been in the business of VoIP virtual phone systems for around two decades. They've even received several awards for their user-friendly tools, features, security, and redundancy. Their Better Business Bureau rating is a solid A+ with more positive reviews than negative.

With a wide range of impressive features and knowledgeable customer support, Virtual PBX is a great choice for a business phone system no matter what your size.

Visit Site >

KALL 8

Kall 8 is mostly geared toward the self-employed and small businesses who need to get and keep toll-free numbers. Kall 8's technologies include your own number, call-forwarding, caller ID that distinguishes Kall 8 calls and your regular phone line so you know who is a business caller and who is a personal caller.

Kall 8's pay-as-you-go rates are somewhat convoluted and difficult to understand. Rather than showing a simple three-tiered pricing table on their website, they instead present a set of tabs and tables to lay out all the possibilities. While at some point in the shopping process this level of detail could be useful, our analysis is that the first impression average phone system shoppers will get is that the service offering is needlessly complex and off putting.

Kall 8 doesn't bundle a specific number of minutes per month. Rather, they charge a low setup fee and monthly fee, then charge you a set rate for every minute, plus any offshore surcharges or international rates that get thrown in. The per-minute pricing scheme does make it more difficult to manage costs because it's not clear from month to month what the fee will be. It seems like Kall 8's pricing structure is going to be advantageous mostly for businesses that don't use their system at high volume, or who use it in fits and starts with gaps in activity.

You can retrieve fax and voicemail messages, record greetings, and set how many rings callers will hear before they are sent to voicemail.

Kall 8 provides teleconferencing for 25 people without a limit on time. You can also choose the area code from where you want to receive calls. Let's say you're on vacation on the East coast and you work on the West coast. Just set it to block only the work calls based on the state from which the call originated. You can set it by area code, area code and prefix, or per full number from your contact list. Or, if you just want calls from work until, say, 6:00 pm local time, Kall 8 can send calls to another number from 6:00 onward. You have choices based on your specific requirements.

If someone rings your toll-free number, Kall 8 issues a notification via e-mail, including time, call length, and caller ID. All of these features are managed online via web browser for easy access.

An analysis of the reviews shows that Kall 8 is having some major problems with its service quality and customer support. Complaints included accusations of fraud via autodialing mechanisms to customer numbers to jack up their costs, customer support not returning calls, and an antiquated user interface. One individual complained of explicit text messages from a Kall 8 number and another received numerous "ghost" calls.

Kall 8 has some very useful features. Just remember that it doesn't have as much as other more comprehensive services. The negative reviews are not at all encouraging. And their pay-as-you-go pricing will likely result in unexpected surprises on some monthly phone bills.

Visit Site >


Best Business Phone Systems

To help you find the Best Business Phone Systems, TopConsumerReviews.com provides you with an in-depth comparison of Virtual PBX and Kall 8.

Who has the best Business Phone System? If you're the owner of a startup or small business and are looking for a low-cost phone service that includes a toll-free number and voicemail messages via email, you should consider setting up a business phone system.

Perhaps you want to expand your business and now you need to route and manage your phone calls and faxes? Or maybe your business is a well-established enterprise, looking to save costs and simplify hardware and software requirements? No matter what you're trying to do, a wide variety of online services are available to help you put together a business phone system to scale your operations.

The business phone services we review provide local and toll-free phone numbers, route calls to multiple phone numbers at once, or send them in a predetermined order. Also, if you use a web-centric phone and fax system, all of your communications tasks can happen while you're mobile. You can block calls, monitor call activity, and retrieve messages and faxes wherever you are.

Business phone system companies like these offer online controls to boost productivity and streamline operations. They include tools such as one-touch dialing, fax-to-email and voicemail-to-email services, call recording, message archives, detailed call logs, and internet faxing. Should your team members be situated across the city, the state, the country, or internationally, cloud-based phone and fax systems can connect your entire workforce.

In the event that you don't have a large business presence in need of a phone system to match it, you can still find services that will help you on a smaller scale. You may only need a single toll-free number with call-forwarding capability where your calls are routed to existing phone numbers of your choice, wherever you are in the world. You can use the caller ID function to figure out whether a forwarded call is for business or personal reasons.

Here are some factors to look at when considering which business phone system to purchase:

  • Features. Do the business phone system features meet your needs? Is there flexibility to expand the system as your business grows?
  • Ease of Use. How easy is it to navigate the business phone company website? Is it simple to choose the right phone system for your needs?
  • Pricing. How much does the business phone system cost? How does it stack up to competitor prices?

TopConsumerReviews.com has ranked and reviewed the best business phone systems available today. We hope this information helps you find the right business phone system for your needs!



When Do You Need A Business Phone System?

On March 10, 1876, Alexander Graham Bell - the inventor credited with creating the first telephone - uttered the first words ever spoken into a working device.

The telephone has come a long way since its crudest form in those early years. With crystal clear reception and phones available in all sizes, Bell would surely be shocked at what has become of his modest invention.

Phones can now be found in just about every household and business in the industrialized world. And for some businesses in particular, a working phone system is the difference between being in the red and being in the black. The kind of business phone system that is ideal for you depends on the nature of your business and the size of the company.

For some businesses, there is no need for a fancy telephone system that is capable of transferring calls to 20 different offices, complete with voicemail for every employee and videoconferencing capabilities. Small companies may find that they can get along just fine without a big, expensive business phone system, and instead opt for a cloud-based business phone system.

So when do you need a business phone system?

The first thing to ask yourself is what you intend to do with the phone system and where will you be using the phones.

Most businesses require a phone at the main reception desk, as well as one in every office or cubicle. Also, if you have data ports for computers, you will need a line for each of those. If you have a fax machine or credit card terminal, those also will require phone lines. Once you have decided on the number of phones you require, you will need to determine the number of phone lines required to guarantee calls can be received and made simultaneously. A busy signal on a business phone is the worst thing that a company could have happen. If a customer can't get through, they likely will give up and take their business elsewhere.

The important thing to keep in mind is that there is no "one size fits all" model of business phone system that will work for every business out there. For example, smaller companies likely have little need for a receptionist option on their system. Callers can be greeted with an automated message directing them to dial the person's extension they wish to reach. A separate option that lists extensions for every employee can be a part of that automated greeting.

 



Business Phone Systems In The News

People are complaining that Apple Store sales systems went down on new iPhone release day, and they didn't get their new phones

One way to make sure you get the latest iPhone or Apple Watch on launch day is to reserve the new phone through ... Apple's reservation system went down for about an hour in at least some of its retai...

Published:  Fri, 21 Sep 2018 16:05:00 GMT



Android 9 Pie: Best Business Features

The new operating system, which follows Android 8 Oreo ... This can have major implications for extending your battery life. For business owners, this means having your phone alive and well for longer ...

Published:  Fri, 21 Sep 2018 06:45:00 GMT



Is Telephone & Data Systems (TDS) a Great Dividend Play

Telephone & Data Systems in Focus Telephone & Data Systems ... For instance, it's a rare occurrence when a tech start-up or big growth business offers their shareholders a dividend.

Published:  Thu, 13 Sep 2018 06:56:00 GMT



Demand for In-Car Mirroring Systems Increases Globally, Finds Strategy Analytics

View the full release here: ... In Car Phone Mirroring (Graphic: Business Wire) Key report findings include: Interest for mirroring systems has in...

Published:  Tue, 18 Sep 2018 09:44:00 GMT



UP govt says 2,721 clearances through single window system for investors in 6 mths

Lucknow, Sep 18 () The new single window system - a digital platform - for ... As an important component of improving ease of doing business in the state, 2,721 clearances had been issued through ...

Published:  Tue, 18 Sep 2018 06:54:00 GMT



Great work: Prairie Business names 50 best places to work in the Upper Midwest

Arvig also provides business telephone systems, managed services, security and more. Headquarters: Dickinson, N.D. Employees: 210 Description: Baker Boy is a manufacturer of premium bakery ...

Published:  Fri, 14 Sep 2018 12:38:00 GMT




We recommend

 

- View Full Site -