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      October 1, 2020

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Chegg vs Textbookx

Best Online College Textbook Stores

To help you find the Best College Textbooks, TopConsumerReviews.com provides you with an in-depth comparison of Chegg and Textbookx.

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Where is the best place to buy college textbooks? At the beginning of every semester, students anxiously head to their new classes to find out their course outline and get a fat list of textbooks they will need. Even hands-on classes that don't require a lot of writing or book studying usually require textbooks.

Whether you're in an automotive class, dance, physics, woodworking, English, or business analytics class, you'll probably need to buy textbooks. Gone are the days of having to hunt these textbooks down store by store, waiting in huge lines, and paying outrageous prices without being able to compare costs with other retailers.

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Best Reviews

2020

College Textbook Reviews

4 stars
Chegg

CHEGG

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Rent or Buy

Since 2005, Chegg has been an all-around resource for students who need textbooks, study prep help, or even internship and scholarship options. The idea is just to get students on the road to success in whatever way they can. Chegg primarily rents out the college textbooks they have so that students can save as much money as possible.

Textbook formats

To find the books you need on Chegg, simply type the author's name, book title, or ISBN into the search bar on the home page. You'll be provided a list of matches with pictures of the book so you know you've found the right one. Most of the textbooks can either be rented, viewed online (eTextbook), or purchased. No matter the format, Chegg allows students to highlight their books, just not write in them. Renting is usually the most affordable option, but sometimes the eTextbooks are cheaper. Keep in mind that the eTextbooks are also just for rent. You won't be able to permanently keep any of the online material from the ebooks.

Great deals

The cost of eTextbooks and purchasing books varies from about $49.99 - $100. Renting usually falls between $10 and $20, which is a great deal for college textbooks. For purchases over $30, customers qualify for free shipping. They also have the option of signing up for a free 4-week trial of "Textbook Solutions" where Chegg provides step-by-step solutions for thousands of textbooks as well as access to millions of questions posted by students and solved by Chegg experts. After the free-trial, students can continue using this service for $14.99/month.

Best College Textbooks

Good return policy

Chegg realizes that students rent books and then switch classes or that they aren't needing to use their textbook as much as they thought. They have a 21-day risk free return policy in place just for this (unless you opt for the eTextbook, where there is a 14-day return policy). For textbooks you use for classes, the due date is listed on the product page used to make purchases.

Chegg has an A+ rating from the Better Business Bureau. However, an alert has been posted letting users know that they experienced a data breach that included leaked names, email addresses, shipping addresses usernames, and passwords. Luckily, there was no financial information stolen that they are aware of, but they are urging existing members to change their passwords if they have accounts through Chegg. For new users to this site, this should not be an issue.

Very good choice

Overall, Chegg is a very good option for college textbook rentals because of their great pricing. What stands out more than just their textbook rentals are all the other services that Chegg provides. We highly recommend checking out the tutoring, test prep, scholarship, and internship searches they have available here in addition to their textbook selection.

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2.5 stars
Textbookx

TEXTBOOKX

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Buy New or Used, and Sell

TextbookX has a goal to find students the lowest prices for their course materials. They are owned by Akademos, Inc., a company that operates online college bookstores and provides college textbooks, educational materials, and other student resources. They receive an A rating from the Better Business Bureau.

Mixed customer feedback

Customers who have shopped through TextbookX generally have good things to say about their customer service. More recently, however, students have reported issues with their orders not shipping, or receiving the wrong books. Other feedback from customers is positive, saying that they had a smooth experience and felt well taken care of. We recommend reading through the company's policies to make sure there is a clear understanding of how refunds, shipping, and exchanges work before ordering.

Dissapointing refund policy

We will save you the hassle of looking into all the fine print at TextbookX and spill it here. Items purchased from the marketplace through TextbookX cannot be returned to the company because they are bought and shipped through third-party sellers. Some books are also marked "non-returnable" and those can't be sent back either. As long as customers return their other materials within 30 days to TextbookX in new condition (no scratched off access codes, wrappers left unsealed), the return is eligible for a refund minus a 10% restocking fee. We are not a big fan of restocking fees in this case, since it makes it harder for students who add/drop classes or realize they didn't need their college textbook after all. It's not a good way to genuinely help students save money.

Easy to search

To find a textbook for sale, customers search by ISBN, author, keyword, or title. A list of products will appear and show the pricing options right away. Titles might be available as a brand new purchase, used, and or through the marketplace (third-party sellers offering their used books at different price points). It is an easy process that operates similarly to many of their competitors.

Selling your textbooks

Students have the option of selling their college textbooks through the marketplace operated by TextbookX. To do this, visit the website, go to the "Sell" page, and follow three steps:

  1. Enter the 10 or 13-digit ISBN code of the book(s) you are planning to sell.
  2. Select the condition and price for your book. If an instant offer appears, you can choose to either accept the offer or ignore it.
  3. Mail in your book(s) and get paid.

No rentals

We have two main hang-ups with TextbookX. The first is the fact that they don't rent books, so students will likely be paying more here no matter what. The second is the restocking fee for any books that are returned for any reason. These two things together make TextbookX seem like a less affordable option, so they have not earned our highest rating. We do think their customer service is helpful for students and it's nice that they have a marketplace to sell books back, but we don't see how they stand out above our higher-rated college textbooks retailers.

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Continued from above

Textbooks can range from $15 to hundreds. These prices make many students cringe - because they're already paying top dollar for their tuition and housing costs. On top of it all, college textbooks are not where students want to spend the rest of their savings. Shopping for textbooks online is the best way to go because you can get the best deals out there on new and used books - or even rent them instead!

It is not uncommon for classes to require not just one textbook for the course material, but sometimes two or even three. From the time students are given the list of needed textbooks to the time assignments roll in that require their use, there is usually only about a week's time. It is imperative for many students to find an online store that provides the textbook they need, in the updated edition being used, and have it shipped and ready for class as soon as possible.

When searching for college textbooks online, consider the following things to ensure you get the best deal and online shopping experience:

  • Cost. Is it cheaper to buy the book new, used or to rent it? Do you get a better deal for paperback vs. hardcover? How do the prices compare with other retailers?
  • Selection. Textbook editions are frequently updated and there are thousands of different ones out there. Ideally you want to find an online store that sells everything you need in one place.
  • Return Policy. It is not uncommon to purchase all your books and realize you bought the wrong one, or maybe the professor isn't actually teaching out of the book. Whatever the case may be, students often need to return textbooks, so make sure the retailer has a good return policy that allows for flexibility.

TopConsumerReviews.com has reviewed and ranked the best college textbook stores online. We hope these reviews help you find the textbooks you need for your classes in a timely manner and at affordable prices.

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