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      December 15, 2019

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Chegg vs Valore Books

Best Online College Textbook Stores

To help you find the Best College Textbooks, TopConsumerReviews.com provides you with an in-depth comparison of Chegg and Valore Books.

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If you've stood in line at the college bookstore at the start of any college semester,you know the hassle of buying college textbooks. A semester's worth of college textbooks can cost hundreds and sometimes thousands of dollars, hitting that bank account really hard.

However, a whole world of cost saving opportunity awaits on the internet today. Many college students are taking advantage of online college textbook stores. College textbooks can easily be purchased online for much less cost than you can find in a bookstore. College students can enjoy even bigger savings by renting college textbooks, buying used college textbooks, or even purchasing downloaded versions of college textbooks.

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Best Reviews

2019

College Textbook Reviews

4 stars
Chegg

CHEGG

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Options:

Rent, Resell

Chegg was founded in 2007, has been used by 18.4 million college students nationwide on 6,400 campuses. With over 4.2 million titles in their library, finding your specific book should not be a problem. For a student who rents all their books through Chegg, they saved on average $500 or more per year. Chegg has already helped save college students over $240 million dollars. Through a partnership with American Forests' Global ReLeaf program, every time a book a student orders a book from Chegg a tree is planted on their behalf. Chegg also offers the option to sell your used textbooks via their website, check out the website for more information.

Chegg offers three rental lengths: 60 days, quarter, and semester. There are no monthly fees, just the price of book rental. The due date is displayed when you are searching for your book and can be confirmed when you check out. If for some reason the rental due date is before the end of your semester, please contact Chegg and they will extend your rental. Books do not have to be received back to Chegg by your due date, the due date is the last day that your package can be dropped off and scanned at a UPS store or drop box. Remember, books that are dropped off on the weekend won't be scanned until Monday, so plan accordingly.

If the book is not received back by the due date, an automatic 15-day extension will be added to your account, you can select a longer extension period, appropriate fees will be applied. Fees vary per book, you must log into your account for more information about the fees assessed. If the book has not been received after the 15-day extension, you will be charged the full replacement fee and the book is yours to keep.

A 30-day money back guarantee is offered. Unopened, unused book must be scanned in at a UPS store within 30 days from the purchase date. Refunds do not include shipping and handling for the book sent, and $5 per book fee ($10 maximum) will be assessed for the return shipping.

Chegg is a solid choice if you are only interested in renting your college textbooks. We liked the flexible rental programs but wished they had purchase and download options to meet more students needs.

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2.5 stars
Valore Books

VALORE BOOKS

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Options:

Rent, Buy, Sell

For more than 10 years, ValoreBooks has used a marketplace model to connect students with textbooks at the lowest prices. What does this model mean? First and foremost, it means that ValoreBooks doesn't carry any inventory themselves. Instead, they allow individuals and businesses to list their books for sale or rent, and then ValoreBooks takes care of the details of the transaction - collecting the funds and passing them along to the seller.

Start by entering the book's title or ISBN on the main page, to quickly find what you need. Alternately, there are several book categories, such as Children, Art, and Fiction, that you can browse using the links at the bottom of the site.

You'll find prices on ValoreBooks to be extremely competitive, whether you're looking to buy/rent or you want to get the most money for your used textbook. In fact, the ValoreBooks guarantee includes a low-price guarantee if you find a lower price within 7 days of your rental. But, be aware that the fine print says that they will only match rental prices on three competitor websites. Digging around on the website, we did find that they offer a sellback price match as well, which doesn't seem to be limited to any particular competitors' websites.

Did you buy or rent a book that you need to return? ValoreBooks' policy is that you can return them for a refund within 30 days from your date of purchase. We thought this sounded very reasonable - until we started finding review after review that said that books often took weeks to be delivered. Looking at ValoreBooks' shipping options, they do clearly state that books shipped via Standard Mail may take up to 21 business days to arrive, which is more than a month. In that case, you wouldn't be able to return your book for a refund.

Another drawback to using ValoreBooks' services is that customers are responsible for return shipping costs, even if they were sent the wrong book. Several shoppers complained about this to the Better Business Bureau - where, incidentally, ValoreBooks maintained an A+ rating at the time of our review - and it looked like the customer service representatives responded quickly and appropriately with a refund of those shipping costs. However, if you've already waited weeks for your book, only to find out you've been sent the wrong one, having to fight to get a refund is not going to make you a very happy customer!

Overall, it seems that ValoreBooks eventually makes things right when problems arise. But, because of the marketplace model they use, it can often take a great deal of time and frustration to get the appropriate response from the seller and get a refund to the customer. This model also means that they can't guarantee that any textbook will still be available after the order is placed; several reviews criticized ValoreBooks for orders that were cancelled unexpectedly, often because the seller no longer had the book.

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If you're interested in saving money, online college textbook stores are the way to go. However, not all college textbook stores offer the same options, and some have a lot of fine print in their rental contracts that you may not notice.

There are a number of factors you should consider before making your next college textbook purchase. Some of these include:

  • Selection. Will you find the college textbook you're looking for quickly?
  • Return Policy. Can you end your college textbook rental agreement or return the textbook if the class is cancelled or dropped?
  • Options. Will you be able to rent, purchase, or sell your college textbooks as needed?
  • Prices. How do the college textbook rental and purchase prices compare to the competition?

TopConsumerReviews.com has reviewed and ranked the best College Textbook stores available today. We hope these reviews help you save time and money finding the right college textbooks!

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