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      September 29, 2020

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Textbook Solutions vs Textbookx

Best Online College Textbook Stores

To help you find the Best College Textbooks, TopConsumerReviews.com provides you with an in-depth comparison of Textbook Solutions and Textbookx.

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Where is the best place to buy college textbooks? At the beginning of every semester, students anxiously head to their new classes to find out their course outline and get a fat list of textbooks they will need. Even hands-on classes that don't require a lot of writing or book studying usually require textbooks.

Whether you're in an automotive class, dance, physics, woodworking, English, or business analytics class, you'll probably need to buy textbooks. Gone are the days of having to hunt these textbooks down store by store, waiting in huge lines, and paying outrageous prices without being able to compare costs with other retailers.

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2020

College Textbook Reviews

3 stars
Textbook Solutions

TEXTBOOK SOLUTIONS

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Rent, Buy, Sell

Textbook Solutions was started in 2007 by two Texas A&M graduates who wanted to help students find a solution to the fact that college textbooks were getting more expensive and harder to find. Textbook Solutions is a nationwide book rental store that aims to help students save money on books they need for school. While they primarily focus on renting out books, a few of the college textbooks available online are also for sale.

Extra steps

Like most other textbook websites, customers can search for the books they need by title, author, or ISBN. When the results page pulls up, we don't like that very little information is given unless you select a book and go to its individual product page. You have to view each book to see the prices. This took extra time because we found many books listed were unavailable, so we weren't even able to see how much it would have cost to buy or rent them anyway.

Many textbooks unavailable

Most rentals (if they were available) seemed to fall between the price range of $20 and $65. Obviously, these costs will range based on the topic, size of the book, edition, and other factors. What we were most disappointed to find was that the inventory at Textbook Solutions seems weak. More often than not, books were unavailable - meaning they either don't carry it at all or there are very few copies out there. This is hard if even one class at one university used Textbook Solutions because only a few students would be able to get their hands on the necessary reading material.

21 day refund period

For those who receive their college textbooks and either change classes or realize they don't need their book for class, Textbook Solutions has a 21-day refund period from the time books are purchased. Refunds are processed in 1-2 days and include everything except for the shipping costs.

Regardless of our concerns about the slim product selection at Textbook Solutions, the Better Business Bureau gives them a favorable A+ rating. Students report that when they have used Textbook Solutions, their books arrived faster than they expected and were in good condition. It sounds like for those who are able to find the books they need, the services from Textbook Solutions are great.

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2.5 stars
Textbookx

TEXTBOOKX

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Options:

Buy New or Used, and Sell

TextbookX has a goal to find students the lowest prices for their course materials. They are owned by Akademos, Inc., a company that operates online college bookstores and provides college textbooks, educational materials, and other student resources. They receive an A rating from the Better Business Bureau.

Mixed customer feedback

Customers who have shopped through TextbookX generally have good things to say about their customer service. More recently, however, students have reported issues with their orders not shipping, or receiving the wrong books. Other feedback from customers is positive, saying that they had a smooth experience and felt well taken care of. We recommend reading through the company's policies to make sure there is a clear understanding of how refunds, shipping, and exchanges work before ordering.

Dissapointing refund policy

We will save you the hassle of looking into all the fine print at TextbookX and spill it here. Items purchased from the marketplace through TextbookX cannot be returned to the company because they are bought and shipped through third-party sellers. Some books are also marked "non-returnable" and those can't be sent back either. As long as customers return their other materials within 30 days to TextbookX in new condition (no scratched off access codes, wrappers left unsealed), the return is eligible for a refund minus a 10% restocking fee. We are not a big fan of restocking fees in this case, since it makes it harder for students who add/drop classes or realize they didn't need their college textbook after all. It's not a good way to genuinely help students save money.

Easy to search

To find a textbook for sale, customers search by ISBN, author, keyword, or title. A list of products will appear and show the pricing options right away. Titles might be available as a brand new purchase, used, and or through the marketplace (third-party sellers offering their used books at different price points). It is an easy process that operates similarly to many of their competitors.

Selling your textbooks

Students have the option of selling their college textbooks through the marketplace operated by TextbookX. To do this, visit the website, go to the "Sell" page, and follow three steps:

  1. Enter the 10 or 13-digit ISBN code of the book(s) you are planning to sell.
  2. Select the condition and price for your book. If an instant offer appears, you can choose to either accept the offer or ignore it.
  3. Mail in your book(s) and get paid.

No rentals

We have two main hang-ups with TextbookX. The first is the fact that they don't rent books, so students will likely be paying more here no matter what. The second is the restocking fee for any books that are returned for any reason. These two things together make TextbookX seem like a less affordable option, so they have not earned our highest rating. We do think their customer service is helpful for students and it's nice that they have a marketplace to sell books back, but we don't see how they stand out above our higher-rated college textbooks retailers.

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Continued from above

Textbooks can range from $15 to hundreds. These prices make many students cringe - because they're already paying top dollar for their tuition and housing costs. On top of it all, college textbooks are not where students want to spend the rest of their savings. Shopping for textbooks online is the best way to go because you can get the best deals out there on new and used books - or even rent them instead!

It is not uncommon for classes to require not just one textbook for the course material, but sometimes two or even three. From the time students are given the list of needed textbooks to the time assignments roll in that require their use, there is usually only about a week's time. It is imperative for many students to find an online store that provides the textbook they need, in the updated edition being used, and have it shipped and ready for class as soon as possible.

When searching for college textbooks online, consider the following things to ensure you get the best deal and online shopping experience:

  • Cost. Is it cheaper to buy the book new, used or to rent it? Do you get a better deal for paperback vs. hardcover? How do the prices compare with other retailers?
  • Selection. Textbook editions are frequently updated and there are thousands of different ones out there. Ideally you want to find an online store that sells everything you need in one place.
  • Return Policy. It is not uncommon to purchase all your books and realize you bought the wrong one, or maybe the professor isn't actually teaching out of the book. Whatever the case may be, students often need to return textbooks, so make sure the retailer has a good return policy that allows for flexibility.

TopConsumerReviews.com has reviewed and ranked the best college textbook stores online. We hope these reviews help you find the textbooks you need for your classes in a timely manner and at affordable prices.

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