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      January 20, 2020

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1 800 Get Lens vs Contacts America

Best Contact Lenses

To help you find the Best Contact Lens Stores, TopConsumerReviews.com provides you with an in-depth comparison of 1 800 Get Lens and Contacts America.

To see ALL of our reviews for the Best Contact Lens Stores, please Click Here

Contact Lenses are often the number one choice for people with vision correction needs. Besides offering flexibility and convenience, contact lenses come with a variety of types and features, catering to consumer's needs.

Which kind of contact lenses are right for you? Many people are surprised by the large variety of contact lenses that are available. From soft contact lenses, to extended wear lenses, to disposables, each type of contact lens has its own unique set of advantages and disadvantages.

Continue reading below reviews

Best Reviews

2020

Contact Lens Store Reviews

4 stars
1 800 Get Lens

1 800 GET LENS

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Cost:

Moderate

Shipping:

Standard shipping rates

1-800-Get-Lens delivers a positive shopping experience with a variety of products. Visitors can shop by brand, type of lens, or alphabetically. The website features cool, calming colors which helps the consumer to be patient when looking through their many options in contact lenses.

On the very first webpage, shoppers are given the option of searching by most popular contacts, top lens types or top brands. This helpful feature allows consumers to quickly choose from a variety of ways to search, meeting a wide range of needs. Additionally, you can easily search by most popular lenses or by the quick links at the bottom of the webpage, which narrows down the search by type of contact lens. Visitors that are unsure of what they are looking for can easily search by top brands to help narrow their focus to match their specific needs.

1-800-Get-Lens advertises that they are the most affordable and convenient source for contact lenses. We found that consumers can save up to 70% from retail prices on brand-name contact lenses, including top brands from Acuvue, Focus, Freshlook, and Biomedics. However, many of the other companies in our review also matched 1-800-Get-Lens prices.

1-800-Get-Lens guarantees that consumers will receive their contact lenses and that the lenses will be sealed in the manufacturers sterile packaging, or your order will be refunded. Additionally, if you find that their product is unsatisfactory, you have 30 days to obtain a refund. Only unopened boxes can be returned for a full refund. Like many sites, custom lenses, including novelty and made-to-order lenses, cannot be canceled, returned, or exchanged.

We found the Frequently Asked Questions section very detailed and helpful in answering our shopper's questions. Customer service is available 6 days a week, with a live person answering consumer questions. 1-800-Get-Lens even offers an international toll free phone number for calls originating overseas.

At 1-800-Get-Lens, you can expect to find all of the most popular brands of contact lenses, offered at prices competitive with their competition.

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2 stars
Contacts America

CONTACTS AMERICA

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Cost:

Moderate

Shipping:

Standard shipping rates

With a promise of over 1,000,000 lenses in stock, one would think that Contacts America could deliver on all your contact lens needs. Contacts America claims they carry all major brands such as Acuvue, Biomedics, Focus, and Freshlook - but so do all of their competitors. Contacts America also promises to carry hard-to-find specialty lenses such as toric contact lenses, colored lenses, bifocal lenses, and multifocal lenses - but again, so do their competitors.

While carrying so many lenses is helpful, Contacts America's website features colors that are harsh and flashy. The choice in colors might have been chosen to keep with an American theme, but as presented on this website they are overwhelming and unappealing to someone shopping for something as delicate as contact lenses.

During our repeated testing efforts, the website exhibited numerous technical issues that affected the display and usability of the site. Certain elements slid right off the visible area of the webpage. This proved to be aggravating at the least and confusing to potential shoppers.

While Contacts America does provide a side-by-side chart showing consumers their price compared to other contact lens providers, it just wasn't enough to receive a higher rating. Aside from the issues with where the chart was displayed, the information in the chart itself was somewhat misleading. It features Contacts America's lowest price only when you order a minimum of 4 boxes per eye. This high volume of contacts may not appeal to consumers who don't want to buy contacts in large quantities, or whose prescription needs change more rapidly.

Contacts America offers to refund or exchange unopened lenses within 30 days of delivery.

Although Contacts America is a simple site, it is difficult to navigate due to the bright colors and technical difficulties. They need to spend time improving the shopper experience if they hope to be a competitive player in this market.

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Continued from above

There are a great many reasons why people choose to wear contact lenses over traditional eyeglasses. Some of these reasons include:

  • They allow a natural field of view, unobstructed by eyeglass frames
  • They do not fog up or get splattered by rain
  • They generally offer better sight correction than eyeglasses
  • Many people feel they look better and more natural in contacts than in eyeglasses

For your convenience, we've put together this contact lens cheat sheet that describes some of the different types of contact lenses and what you should expect from each one.

In addition to deciding which type of contact lens is right for you, there are a number of factors to consider when deciding where to purchase your contact lenses. Some of these factors include:

  • Variety.  Does the store offer the type of contact lens you need, with the features you want?
  • Cost.  Does the store consistently offer competitive rates for the contact lenses they sell?
  • Guarantee.  If you aren't happy with the product, can you return it for a refund?

TopConsumerReviews.com has reviewed and ranked the best contact lens stores available today. We hope this information helps you save time and money when purchasing your next set of contact lenses!

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