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      January 22, 2020

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Lens Direct vs Contacts America

Best Contact Lenses

To help you find the Best Contact Lens Stores, TopConsumerReviews.com provides you with an in-depth comparison of Lens Direct and Contacts America.

To see ALL of our reviews for the Best Contact Lens Stores, please Click Here

Contact Lenses are often the number one choice for people with vision correction needs. Besides offering flexibility and convenience, contact lenses come with a variety of types and features, catering to consumer's needs.

Which kind of contact lenses are right for you? Many people are surprised by the large variety of contact lenses that are available. From soft contact lenses, to extended wear lenses, to disposables, each type of contact lens has its own unique set of advantages and disadvantages.

Continue reading below reviews

Best Reviews

2020

Contact Lens Store Reviews

3.5 stars
Lens Direct

LENS DIRECT

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Cost:

Moderate

Shipping:

Standard shipping rates

Lens Direct has been in the business of selling contact lenses for over 25 years. The brands available at this online contact lens company include 13 of the top choices including Acuvue, Proclear, Focus, FreshLook, Air Optix, Biofinity, SofLens, Pure Vision and a few more. Lens Direct offers customers an impressive return policy and free shipping but bring your patience with their search engine.

The first feature that stood out at Lens Direct was the selection. While shoppers will find the most popular brands at Lens Direct the list is rather short. In fact, Lens Direct appears to have the smallest selection of any companies reviewed. We also struggled a bit with the search engine. The best way to peruse their offerings is to ďSee All BrandsĒ. From there, customers can choose from 13 different brands to find the contacts they may be looking for. However, if you aren't currently wearing one of the most popular brands than itís unlikely they will have what youíre looking for.

Lens Direct does provide the most impressive return policy of the companies reviewed. Return your unopened, undamaged, in original packaging products within 365 days of purchase for a full refund. If any questions come up during the ordering process this company provides phone, email and chat support to assist.

The prices at Lens Direct are competitive compared to other companies reviewed. They donít offer the lowest prices but they are not far off. However, we did see that they donít require a multi-box purchase to save at this website. But, if you do, you'll find a marginally better price for purchases of 8 boxes or more, per order.

Lens Direct has established a rather simple, straightforward company model. Their selection is small yet includes the most popular brands. Their prices are competitive and you donít have to buy large quantities to save. Also, their extended return policy and free shipping are a bonus for shoppers. For those that use contact lenses made by only the top brands, Lens Direct is worth a look.

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2 stars
Contacts America

CONTACTS AMERICA

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Cost:

Moderate

Shipping:

Standard shipping rates

With a promise of over 1,000,000 lenses in stock, one would think that Contacts America could deliver on all your contact lens needs. Contacts America claims they carry all major brands such as Acuvue, Biomedics, Focus, and Freshlook - but so do all of their competitors. Contacts America also promises to carry hard-to-find specialty lenses such as toric contact lenses, colored lenses, bifocal lenses, and multifocal lenses - but again, so do their competitors.

While carrying so many lenses is helpful, Contacts America's website features colors that are harsh and flashy. The choice in colors might have been chosen to keep with an American theme, but as presented on this website they are overwhelming and unappealing to someone shopping for something as delicate as contact lenses.

During our repeated testing efforts, the website exhibited numerous technical issues that affected the display and usability of the site. Certain elements slid right off the visible area of the webpage. This proved to be aggravating at the least and confusing to potential shoppers.

While Contacts America does provide a side-by-side chart showing consumers their price compared to other contact lens providers, it just wasn't enough to receive a higher rating. Aside from the issues with where the chart was displayed, the information in the chart itself was somewhat misleading. It features Contacts America's lowest price only when you order a minimum of 4 boxes per eye. This high volume of contacts may not appeal to consumers who don't want to buy contacts in large quantities, or whose prescription needs change more rapidly.

Contacts America offers to refund or exchange unopened lenses within 30 days of delivery.

Although Contacts America is a simple site, it is difficult to navigate due to the bright colors and technical difficulties. They need to spend time improving the shopper experience if they hope to be a competitive player in this market.

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Continued from above

There are a great many reasons why people choose to wear contact lenses over traditional eyeglasses. Some of these reasons include:

  • They allow a natural field of view, unobstructed by eyeglass frames
  • They do not fog up or get splattered by rain
  • They generally offer better sight correction than eyeglasses
  • Many people feel they look better and more natural in contacts than in eyeglasses

For your convenience, we've put together this contact lens cheat sheet that describes some of the different types of contact lenses and what you should expect from each one.

In addition to deciding which type of contact lens is right for you, there are a number of factors to consider when deciding where to purchase your contact lenses. Some of these factors include:

  • Variety.  Does the store offer the type of contact lens you need, with the features you want?
  • Cost.  Does the store consistently offer competitive rates for the contact lenses they sell?
  • Guarantee.  If you aren't happy with the product, can you return it for a refund?

TopConsumerReviews.com has reviewed and ranked the best contact lens stores available today. We hope this information helps you save time and money when purchasing your next set of contact lenses!

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