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      September 28, 2020

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  1. Angie's List
  2. Service Live
  3. Networx
  4. Quality Smith
  5. Handy
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Service Live vs Handy

To help you find the Best Contractors, TopConsumerReviews.com provides you with an in-depth comparison of Service Live and Handy.

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Find Your Next Contractor With Home Advisor Today! Across the country, people are looking for contractors every day. When the shower quits working, it's time to replace a window, or you'd like to repaint your house, you need a contractor.

Where do you turn to find a good, qualified contractor? Finding the right contractor to repair or improve your home can be a stressful event. We've all heard of contractors that perform badly on the job and leave homeowners in the lurch.

Continue reading below reviews

Best Reviews

2020

Contractors Reviews

4 stars
Service Live

SERVICE LIVE

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BBB Rating:

A

Service Live, a subsidiary of Sears, has been in business since 2007 and currently holds a Better Business Bureau rating of A. This Illinois based company has over 2,000,000 completed service requests under their belt, and houses a database of nearly 30,000 service professionals.

To connect with a contractor, Service Live asks that you either call them or complete a service request online. You'll add contact information, a description of the job and how soon you need it completed. Service Live can help with a wide range of jobs including floor installation, handyman services, computer issues, to treadmill repair and more.

Any quote you receive from Service Live is free unless otherwise specified. Service Live also performs periodic background checks on the tradesmen they refer.

The strong BBB rating, the connection to Sears and the database of over 30,000 independent contractors makes Service Live a good choice for your next repair or home improvement project.

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2 stars
Handy

HANDY

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BBB Rating:

F

Handy provides access to light duty contractors such as furniture assembly, picture hanging, assistance moving, drain cleaning, and painting but, their emphasis appears to be with cleaning services. This company is newer to the market as they only opened doors in 2012 and have not yet expanded to many areas across the U.S. Handy is a free service for those searching for help and they do offer a 100% money back guarantee. In our research we found some happy customers but many unhappy customers as well. Handy currently holds an F rating with the Better Business Bureau.

Handy markets "trusted" individuals for light duty and home cleaning services. Each contractor must go through an extensive screening process that includes a background check, reference check and an in-person interview.

As mentioned previously, Handy has had some success with customer satisfaction but also a concerning number of unhappy customers. That is represented in their BBB rating as well as customer reviews complaining of very long wait times via phone and email assistance, contractors not showing up or not doing a thorough job, and more. However, we did notice that cleaning service were as low as $25 per hour and that seemed very affordable.

To book a cleaning or handyman service at Handy you simply type in your zip code, details of the job and when you'd like the service completed. The website then brings up the price for the service and asks for your specific contact details and credit card information. Payment must be made via a credit card and Handy will automatically charge you for the cost on the date of appointment.

Handy offers only a small selection of contractors to assist with light duty household chores and cleaning. The website also doesn't allow the customer to choose the contractor or view prior customer reviews. Due to the poor customer service ratings and lack of expansive services across the U.S., Handy didn't fare well in our analysis.

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Continued from above

Today, many people use home repair and improvement referral companies to minimize the stress of finding a reliable contractor. These referral services can be a great way for you to feel confident in your search for a professional contractor.

However, not all contractor referral companies are the same. Before you jump online to find your next contractor, consider the following:

  • Database. How large is the database of contractors? Does the service offer contractors across the nation or is it limited to only specific areas?
  • Cost. Who pays for the referral service - the homeowner or the contractor? Are contractor quotes and bids free of charge?
  • History. Does the company have a long, reliable history of supplying quality contractors? What's the current Better Business Bureau rating of that company?

TopConsumerReviews.com has reviewed and ranked the best contractor services available today. We hope these reviews help you find the right contractor for your home project!

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