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      June 6, 2020

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Experian vs Free Score 360

Best Credit Monitoring

To help you find the Best Credit Monitoring Companies, TopConsumerReviews.com provides you with an in-depth comparison of Experian and Free Score 360.

To see ALL of our reviews for the Best Credit Monitoring Companies, please Click Here

Where is the best place to monitor your credit? In order to purchase a home, buy a car, or obtain almost any kind of loan, you need good credit and history. Falling behind on credit card payments, making too many expensive purchases, opening multiple credit card accounts, filing for bankruptcy, not paying monthly bills, and other factors may cause your credit score to drop significantly. On the flip side, staying on top of credit card payments, paying bills right away, and paying off loans are a few of the ways you can build a fantastic credit score.

Staying aware of your current credit score and proactively working to keep it up will help you, in almost all, financial aspects of your life. During the interview process, companies looking to hire may even request access to a modified credit report to check for signs of financial distress. This helps companies know if candidates may be at risk for committing theft or fraud. With new online services, you can easily access your credit score and stay on the road to financial success.

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Best Reviews

2020

Credit Monitoring Reviews

2 stars
Experian

EXPERIAN

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Cost:

From $9.99 to $29.95/month

Experian offers a professional user experience with an easy-to-navigate website. Their services are free for 30 days and then the premium membership kicks in at $19.99/month. It is advertised that you can cancel at any time. However, many customers report that it is very difficult to cancel both the free trial and membership.

If you choose to use Experian's services, the premium product features include:

  • 3-bureau credit monitoring
  • Monthly 3-bureau updates
  • New Experian credit report (updated every 30 days) and FICO score every day
  • Experian CreditLock
  • $1 million identity theft insurance
  • Personalized support from credit and fraud resolution agents
  • Dark web internet surveillance alerts
  • Lost wallet assistance

Experian has a comprehensive mobile app that gives on-the-go access to all of their features. Other helpful resources offered by Experian are their score simulator, wallet protection, and a frequently updated blog. The score simulator that lets you see how taking out a loan, paying off a loan, or getting a new credit card might affect your Experian credit score. If your wallet is stolen, Experian will assist you in cancelling and replacing any cards. If you fall victim to identity theft, fraud resolution specialists will help file police reports and other necessary work.

One resource that sets Experian apart from other credit monitoring companies is their free "boost" feature. Experian Boost is designed to help people who are either recovering from financial setbacks or building their credit score for the first time. Users must agree to let Boost connect with their bank accounts and scan their transactions for payment information on phone and utility bills. You choose and verify positive payment history you want added to your credit file. Overtime, these payments made on time will contribute to your credit score and slowly "boost" it up.

Unfortunately, Experian has overall bad ratings from customers. The main concerns people have with Experian are their poor customer service as well as their frequent mistake of double charging people's cards each month. There are also hundreds of reports of glitches on the website when entering private information and viewing credit scores. Based on the heavily negative feedback from users, despite the professional website and seemingly impressive services, we would suggest staying away from Experian and using one of our higher-rated suggestions for credit monitoring instead.

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1.5 stars
Free Score 360

FREE SCORE 360

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Cost:

$29.95/month

It may seem appealing that Free Score 360 offers a 7-day free trial, but after the trial period, customers are charged $29.95 for membership. This is more expensive than most of the other credit monitoring services we reviewed. In order to cancel a membership, you'll have to reach customer service with an online chat or by phone. There is no online chat feature on their website, but rather a contact form. It seems concerning that you have to rely on getting a hold of customer service to cancel a membership. Many customers have complained that they were repeatedly charged for the services they no longer wanted.

Free Score 360 is powered by ScoreSense. With the free trial and/or membership, customers receive access to daily credit monitoring and alerts, interactive tools and learning center, and ScoreSense dispute center. Membership also comes with $1M in identity theft insurance. Additional resources are lacking at Free Score 360. There are no help articles, calculators, community forums, or other resources that would help individuals learn to build their credit.

The specifics of Free Score 360's services are vague. Rather than telling what their platform can do for customers, the website is full of obvious information about why good credit scores are important. Free Score 360 makes it clear that credit reports should be accurate, affordable, and thorough, but fail to explain how their services accomplish these things. Anyone who signs up for their services is taking a gamble on their services considering they do not give a clear explanation of what you are paying for.

The Better Business Bureau gives Free Score 360 a B- rating, which is lower than all the other credit monitoring services we have reviewed. Due to the lack of unpaid features on the Free Score 360 website, we felt that they were more concerned about making quick money than truly helping customers. All throughout the website, there is a basic explanation of their services and repeated links to sign up for the services. We suggest using a more reputable-looking and helpful credit monitoring service.

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Continued from above

Aside from working to qualify for a loan or your next big career move, a big issue in the world today is identity theft. It is estimated that nine million Americans are victims of identity theft each year. Sometimes this can be caught by watching to see if your credit score takes a major hit. If this is the case, you can dispute the credit report and work to fix the problem. Working with a credit monitoring company that has good customer service to help you through potential issues is important.

Before choosing a credit monitoring service, we suggest you keep the following criteria in mind:

  • Cost. Will you be charged a monthly fee? How do rates compare to their competitors? Find a company that works to keep things budget-friendly.
  • Customer Service. It is important to have easy access to a knowledgeable customer service team that can clearly answer your questions. It can be frustrating to be left confused or jump through hoops to speak to an agent.
  • Resources. Is the website easy to navigate with plenty of straightforward options to manage your credit report? The company should be your advocate for helping you improve your credit score and find the lowest rates on purchases.

To help you identify the best credit monitoring service, TopConsumerReviews.com has reviewed and ranked a variety of options. We hope this information helps you find a credit monitoring company that will provide a good experience for you!

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