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      July 12, 2020

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LifeLock vs Free Score 360

Best Credit Monitoring

To help you find the Best Credit Monitoring Companies, TopConsumerReviews.com provides you with an in-depth comparison of LifeLock and Free Score 360.

To see ALL of our reviews for the Best Credit Monitoring Companies, please Click Here

Where is the best place to monitor your credit? In order to purchase a home, buy a car, or obtain almost any kind of loan, you need good credit and history. Falling behind on credit card payments, making too many expensive purchases, opening multiple credit card accounts, filing for bankruptcy, not paying monthly bills, and other factors may cause your credit score to drop significantly. On the flip side, staying on top of credit card payments, paying bills right away, and paying off loans are a few of the ways you can build a fantastic credit score.

Staying aware of your current credit score and proactively working to keep it up will help you, in almost all, financial aspects of your life. During the interview process, companies looking to hire may even request access to a modified credit report to check for signs of financial distress. This helps companies know if candidates may be at risk for committing theft or fraud. With new online services, you can easily access your credit score and stay on the road to financial success.

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Best Reviews

2020

Credit Monitoring Reviews

3 stars
LifeLock

LIFELOCK

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Cost:

From $9.99 to $34.99/month

In addition to credit monitoring, LifeLock offers other services in the realm of cyber security to protect household devices and give parental controls to families. Four package options are available for customers looking for identity protection services. The package costs range from $9.99 to $34.99 and all pricing goes up after the first year. The price range depends on the extent of services needed by the customer.

The most thorough and expensive package is the Norton 360 with LifeLock Ultimate Plus. This package includes includes:

  • Identity and Social Security alerts
  • Credit Monitoring: Three Bureaus
  • Security for Unlimited Devices
  • VPN for Unlimited Personal Devices
  • Bank Account & Credit Card Activity Alerts
  • Alerts on Crimes Committed in Your Name
  • Annual Three Bureau Credit Reports and Credit Scores
  • 401(k) and Investment Activity Alerts

LifeLock's pricing is on the higher end of the spectrum when compared to competing companies that offer similar services. Their package options do not include features that are vastly different from other companies offering similar services. Something LifeLock lacks is a good family plan. Children can be added to receive coverage for an extra $5.99 a month, but spouses must purchase a separate plan for themselves.

The Better Business Bureau give LifeLock an A- rating. Other customers give average feedback about the services received by LifeLock. Many people are frustrated with overly heavy marketing efforts. Some report being bombarded with emails and physical mail. In 2015, the Federal Trade Commission brought allegations against LifeLock after people complained that they did not provide the services they advertised.

LifeLock's actual services seem to be satisfactory to customers who use them. Despite their customer complaints, luckily they have never experienced a security breach that would put their customers at risk. We feel their pricing is quite a bit higher than other companies who provide similar services. Rather than just focusing on credit monitoring and helping individuals improve their credit scores, LifeLock puts efforts into cyber security. For credit monitoring specifically, we suggest using a higher-rated site.

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1.5 stars
Free Score 360

FREE SCORE 360

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Cost:

$29.95/month

It may seem appealing that Free Score 360 offers a 7-day free trial, but after the trial period, customers are charged $29.95 for membership. This is more expensive than most of the other credit monitoring services we reviewed. In order to cancel a membership, you'll have to reach customer service with an online chat or by phone. There is no online chat feature on their website, but rather a contact form. It seems concerning that you have to rely on getting a hold of customer service to cancel a membership. Many customers have complained that they were repeatedly charged for the services they no longer wanted.

Free Score 360 is powered by ScoreSense. With the free trial and/or membership, customers receive access to daily credit monitoring and alerts, interactive tools and learning center, and ScoreSense dispute center. Membership also comes with $1M in identity theft insurance. Additional resources are lacking at Free Score 360. There are no help articles, calculators, community forums, or other resources that would help individuals learn to build their credit.

The specifics of Free Score 360's services are vague. Rather than telling what their platform can do for customers, the website is full of obvious information about why good credit scores are important. Free Score 360 makes it clear that credit reports should be accurate, affordable, and thorough, but fail to explain how their services accomplish these things. Anyone who signs up for their services is taking a gamble on their services considering they do not give a clear explanation of what you are paying for.

The Better Business Bureau gives Free Score 360 a B- rating, which is lower than all the other credit monitoring services we have reviewed. Due to the lack of unpaid features on the Free Score 360 website, we felt that they were more concerned about making quick money than truly helping customers. All throughout the website, there is a basic explanation of their services and repeated links to sign up for the services. We suggest using a more reputable-looking and helpful credit monitoring service.

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Continued from above

Aside from working to qualify for a loan or your next big career move, a big issue in the world today is identity theft. It is estimated that nine million Americans are victims of identity theft each year. Sometimes this can be caught by watching to see if your credit score takes a major hit. If this is the case, you can dispute the credit report and work to fix the problem. Working with a credit monitoring company that has good customer service to help you through potential issues is important.

Before choosing a credit monitoring service, we suggest you keep the following criteria in mind:

  • Cost. Will you be charged a monthly fee? How do rates compare to their competitors? Find a company that works to keep things budget-friendly.
  • Customer Service. It is important to have easy access to a knowledgeable customer service team that can clearly answer your questions. It can be frustrating to be left confused or jump through hoops to speak to an agent.
  • Resources. Is the website easy to navigate with plenty of straightforward options to manage your credit report? The company should be your advocate for helping you improve your credit score and find the lowest rates on purchases.

To help you identify the best credit monitoring service, TopConsumerReviews.com has reviewed and ranked a variety of options. We hope this information helps you find a credit monitoring company that will provide a good experience for you!

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