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      September 25, 2020

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Cafe Press vs Zazzle

Best Custom T-Shirts

To help you find the Best Custom T-Shirts, TopConsumerReviews.com provides you with an in-depth comparison of Cafe Press and Zazzle.

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Where is the best place to buy a custom t-shirt? You can wear your creativity by customizing your own apparel with just a few easy clicks. Whether it be for business marketing, a family reunion, your sports team, or just because you wanted a shirt with your cat's face on it, custom t-shirts are a staple part of everyone's wardrobe. The sky's the limit when it comes to choosing what is displayed on your clothing with online t-shirt design companies.

Not only is t-shirt design extremely easy with the use of the internet, but it can be really fun too! You'll get the creative liberty of choosing a shirt color, font, picture, and sizing. If you want a picture of yourself on a t-shirt to give your grandmother for her birthday, you got it. Playing around with the different features to make your one-of-a-kind t-shirt may prove quite enjoyable. It might be hard to stop at just one!

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Best Reviews

2020

Custom T-Shirt Reviews

3 stars
Cafe Press

CAFE PRESS

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Cost:

From $9 to $50

Men's, women's, kids, or baby t-shirts are available for customization through Cafe Press. T-shirt types include v-neck, scoop neck, long or short sleeve, and even a maternity or long nightshirt. Some t-shirt styles say they have only four colors, but actually display around seven. Still, we found the color selection at Cafe Press to be more limited than their competitors. When it comes to a variety of color shades, this is something lacking at Cafe Press.

Simple design process

The design process is fairly simple. Customers choose the t-shirt style and color they want, select their size, then begin personalizing their order. You can upload an image and add text to the t-shirt, but each image appears only front and center on the shirt or just on the pocket. This goes for both the front and back side of the shirt. When adding text, this can be placed anywhere on or right around the image on the t-shirt. There are quite a few fonts, colors and text sizes to choose from. Before checking out, a simulated image of your design is shown and you can either accept the design for purchase or continue to make changes.

Website errors

Cafe Press offers a 30-day satisfaction guarantee on their products. To return or exchange your items for a refund, a return request form is provided. After the request is reviewed, instructions are sent on how to return the items. For questions besides returns or exchanges, Cafe Press advertises the ability to get help from a team of professional design assistants. However, the link for this feature does not actually lead anywhere. This is one of a few errors on their website that left us disappointed in the lack of attention to detail on the site.

Few customer testimonials

Four testimonials are displayed on Cafe Press's website. While the fact that there are only 4 testimonials seems weak, we were further disappointed to see that they are filtered and date back to 2012. Since these are unhelpful, the Better Business Bureau redeems Cafe Press a bit by giving them an A+ rating. Customers on other third-party sites offer feedback about slow shipping processes, but are overall pleased with their products. Product manufacturing takes 1-2 days and then shipping takes an additional 1-9 days within the US depending on the chosen shipping method. The cost of shipping for one item is around $6 and then goes up from there with additional purchases.

Limited design features

Cafe Press has lots of products for sale, so they don't lack for selection. However, their design features are limited and this would be disappointing for people wanting a fully customizable experience. For a bigger selection of apparel styles, colors, and design features, we suggest going with one of our higher-rated sites for t-shirt customization.

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3 stars
Zazzle

ZAZZLE

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Cost:

From $10 to $70

Zazzle has many categories of pre-printed shirts to browse through if you aren't wanting to design your own t-shirt. We might even suggest doing this because Zazzle's design functions are not as easy to use as they could be. The custom t-shirts don't seem to be their main focus and therefore, customization options are both limited and a little more complicated. For example, you can upload an image and input text, but their pre-loaded graphics are mostly cartoon-looking with fewer relevant options than our higher-rated sites have.

Pricing a bit higher

Pricing for some of the most basic t-shirts are a bit more than we found on competitors' sites. T-shirts in sizes bigger than XL cost an extra $5 as well. In addition, shipping charges are only calculated during the checkout process after you've created an account. We would prefer to know shipping prices upfront. To help with some of the steeper pricing, at the time of this review, they were running a 15% off sale if you used their discount code.

100% satisfaction guarantee

Zazzle's 100% satisfaction guarantee means customers can return their products within 30 days for a refund or replacement if they are unhappy when they arrive. A few products are subject to special return restrictions, which can be viewed on the Zazzle website or reviewed with customer service. To chat with customer service online, you'll need to have created an account and sign in. Basically, getting straight to what you want on Zazzle's website is a bit tricky sometimes.

Product quality issues

Because Zazzle provides customization of so many items besides just t-shirts, there is quite a bit of customer feedback regarding their products. They receive average reviews and some recent customer complaints report that their products were low quality and printing on their items came back blurry even after using high-resolution photos. Customer service also seems to be hard to work with. Our suggestion is to use a higher-rated site that caters more specifically to t-shirt customization rather than trying to get what you need from a site that sells too wide of a range of products that are both pre-printed and customizable.

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Continued from above

Custom t-shirt companies typically have low overhead, which makes designing and purchasing your shirt fairly inexpensive. Most of these companies operate solely online and don't have brick-and-mortar stores. Because of this, they can make sales worldwide without paying for a lot of employees. Customizing your own t-shirt is a win for you and for the company you choose to design with!

Before choosing a t-shirt design company, we suggest you keep the following criteria in mind:

  • Website User Experience. Using a website to design anything can either be fun or frustrating. If the design functions are limited and make it difficult to clearly see what your end result will be, the experience might leave you unsatisfied. You'll want to use a company that gives you the option to easily create what you've dreamt up in your mind!
  • Cost. Let's be real: t-shirts should not cost an arm and a leg. Given that the company you are purchasing from probably manufactures their products at a low cost, their markups shouldn't be astronomical. In addition, what will the company do if they provide something of lesser quality than what you paid for? Look into their customer satisfaction guarantee to find out.
  • Selection. What if you want a mustard yellow t-shirt, but the company only has a banana yellow option? Not cool. Make sure the t-shirt company has a wide selection for you to create exactly what you want.

To help you identify the best custom t-shirt company, TopConsumerReviews.com has reviewed and ranked a variety of options to give you an idea of which choice might be best. We hope this information helps you find a t-shirt design company that will be both fun and easy to use!

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