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      September 25, 2020

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Underground Printing vs Zazzle

Best Custom T-Shirts

To help you find the Best Custom T-Shirts, TopConsumerReviews.com provides you with an in-depth comparison of Underground Printing and Zazzle.

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Where is the best place to buy a custom t-shirt? You can wear your creativity by customizing your own apparel with just a few easy clicks. Whether it be for business marketing, a family reunion, your sports team, or just because you wanted a shirt with your cat's face on it, custom t-shirts are a staple part of everyone's wardrobe. The sky's the limit when it comes to choosing what is displayed on your clothing with online t-shirt design companies.

Not only is t-shirt design extremely easy with the use of the internet, but it can be really fun too! You'll get the creative liberty of choosing a shirt color, font, picture, and sizing. If you want a picture of yourself on a t-shirt to give your grandmother for her birthday, you got it. Playing around with the different features to make your one-of-a-kind t-shirt may prove quite enjoyable. It might be hard to stop at just one!

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Best Reviews

2020

Custom T-Shirt Reviews

3.5 stars
Underground Printing

UNDERGROUND PRINTING

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Cost:

From $5 to $105

Underground Printing offers screen printing, digital printing, embroidery, personalization, online group ordering, and promotional products. There is nothing about their products that makes them much different than their competitors. However, their design features are simple and straightforward, which is what most customers want. Everything you would need to customize a unique t-shirt is offered at Underground Printing.

Catalog of products

With brick-and-mortar stores in 24 states, products can be ordered online and either shipped or picked up in-store. The full catalog of products found at Underground Printing includes:

  • T-shirts
  • Women
  • Kids
  • Brands
  • Outerwear
  • Athletic Apparel
  • Sweatshirts
  • Business Clothing
  • Pants
  • Hats
  • Bags
  • Accessories
  • Drinkware
  • Office Supplies
  • Novelty
  • Made in America

Templates or full customization

Products can be designed using a pre-made template or fully customized from beginning to end using uploaded images, text, and/or clip art provided. Some of the featured brands for printing include brands like Nike, Champion, Under Armor, The North Face, Hanes, and more.

Shipping costs extra

Periodically, sales are featured on the Underground Printing website for around 40% off using a discount code. Individual product prices are based on the garment chosen, quantity, locations for printing, and how many colors are printed at each location. On top of the end product purchase price, shipping is calculated at check-out and will add to the overall cost.

Lack of return policy

An account must be made in order to save and submit a t-shirt for printing. This could be seen as an unnecessary step rather than just submitting your shirt for purchasing and printing. After the shirt is designed and an account made, a final price is given. Nothing on the Underground Printing website covers the procedure for returning or exchanging products. We suggest contacting them via the phone number or email address provided by Underground Printing if you run into an issue with an order.

Lack of transparency

Overall, we think you'd be able to create the custom t-shirt you want at Underground Printing. There are fewer customer reviews on their website than can be found on our highest-rated custom t-shirt sites. We wish they would be clearer and more upfront with shipping prices as well as their satisfaction guarantee policy (if there is one). If these are issues you are concerned about, it is a safer bet to choose one of our higher-rated sites when designing your next t-shirt.

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3 stars
Zazzle

ZAZZLE

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Cost:

From $10 to $70

Zazzle has many categories of pre-printed shirts to browse through if you aren't wanting to design your own t-shirt. We might even suggest doing this because Zazzle's design functions are not as easy to use as they could be. The custom t-shirts don't seem to be their main focus and therefore, customization options are both limited and a little more complicated. For example, you can upload an image and input text, but their pre-loaded graphics are mostly cartoon-looking with fewer relevant options than our higher-rated sites have.

Pricing a bit higher

Pricing for some of the most basic t-shirts are a bit more than we found on competitors' sites. T-shirts in sizes bigger than XL cost an extra $5 as well. In addition, shipping charges are only calculated during the checkout process after you've created an account. We would prefer to know shipping prices upfront. To help with some of the steeper pricing, at the time of this review, they were running a 15% off sale if you used their discount code.

100% satisfaction guarantee

Zazzle's 100% satisfaction guarantee means customers can return their products within 30 days for a refund or replacement if they are unhappy when they arrive. A few products are subject to special return restrictions, which can be viewed on the Zazzle website or reviewed with customer service. To chat with customer service online, you'll need to have created an account and sign in. Basically, getting straight to what you want on Zazzle's website is a bit tricky sometimes.

Product quality issues

Because Zazzle provides customization of so many items besides just t-shirts, there is quite a bit of customer feedback regarding their products. They receive average reviews and some recent customer complaints report that their products were low quality and printing on their items came back blurry even after using high-resolution photos. Customer service also seems to be hard to work with. Our suggestion is to use a higher-rated site that caters more specifically to t-shirt customization rather than trying to get what you need from a site that sells too wide of a range of products that are both pre-printed and customizable.

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Continued from above

Custom t-shirt companies typically have low overhead, which makes designing and purchasing your shirt fairly inexpensive. Most of these companies operate solely online and don't have brick-and-mortar stores. Because of this, they can make sales worldwide without paying for a lot of employees. Customizing your own t-shirt is a win for you and for the company you choose to design with!

Before choosing a t-shirt design company, we suggest you keep the following criteria in mind:

  • Website User Experience. Using a website to design anything can either be fun or frustrating. If the design functions are limited and make it difficult to clearly see what your end result will be, the experience might leave you unsatisfied. You'll want to use a company that gives you the option to easily create what you've dreamt up in your mind!
  • Cost. Let's be real: t-shirts should not cost an arm and a leg. Given that the company you are purchasing from probably manufactures their products at a low cost, their markups shouldn't be astronomical. In addition, what will the company do if they provide something of lesser quality than what you paid for? Look into their customer satisfaction guarantee to find out.
  • Selection. What if you want a mustard yellow t-shirt, but the company only has a banana yellow option? Not cool. Make sure the t-shirt company has a wide selection for you to create exactly what you want.

To help you identify the best custom t-shirt company, TopConsumerReviews.com has reviewed and ranked a variety of options to give you an idea of which choice might be best. We hope this information helps you find a t-shirt design company that will be both fun and easy to use!

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