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      January 26, 2020

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James Allen vs Carats Direct 2 U

Best Online Diamond Stores

To help you find the Best Diamonds, TopConsumerReviews.com provides you with an in-depth comparison of James Allen and Carats Direct 2 U.

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If you've purchased a loose diamond before, you know that it's both an art and a science. Carat size, color, certification, depth, symmetry, retail mark-up, and many other factors determine the ultimate price of a diamond.

Most retail diamond stores are typically equipped to provide you with only 2 or 3 choices of stones in your desired size and price range. That means that you'll most likely have to drive between several retail locations, trying to find a diamond that you can afford and feel confident about.

Continue reading below reviews

Best Reviews

2020

Diamonds Reviews

4.5 stars
James Allen

JAMES ALLEN

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Diamond Selection:

Over 100,000

James Allen is an online jewelry retailer in business since 1999. This Maryland based company specializes in the ultimate diamond shopping experience. Unlike most diamond retailers, James Allen providers shoppers an actual 360 degree image of each of their diamonds available for sale. Shoppers will also like the extended return policy and A+ Better Business Bureau rating.

Features:

  • 24,425 diamonds available for purchase
  • 60 day money back return policy
  • GIA, IGI, AGS certified diamonds
  • 1500 engagement settings
  • Real 360 degree images of each diamond
  • Diamond certification letters attached
  • A+ BBB rating

James Allen offers a well organized website and solid search engine but really stands out with their technology. Many people want to see the actual diamond they are purchasing before making the leap. James Allen puts the shopper at ease by providing a 360 degree image to get the best look and feel of the diamond before making the purchase. The accompanied diamond certifications also help in the process. For those that are "seeing is believing" folks, James Allen is a great place to shop.

The selection of diamonds is also impressive. For those that are new to the purchase process, they need to be aware of the diamond grading with the stone they choose. GIA is considered the elite certification company in diamond grading. A "G" colored stone by GIA standards will tend to be less colorful than those of the IGI and AGS companies. However, the actual pictures of stones will eliminate many of the customers questions and allows for a better side-by- side comparison.

We also liked the abundant selection of diamond settings. The pictures of the options are large and easy to see. We think this is very helpful for those that want to feel confident before making such an expensive purchase. James Allen allows customers to choose either the diamond or setting first and the process of putting the two together is simple.

However, if you aren't fully satisfied with your purchase, James Allen provides a generous, no-hassle 60 day return policy that customers can feel good about.

James Allen provides diamond shoppers a huge selection of diamonds to choose from. The generous, no-hassle return policy and amazing diamond pictures is very appealing. James Allen receives one of our highest rankings.

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1 star
Carats Direct 2 U

CARATS DIRECT 2 U

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Diamond Selection:

930

Carats Direct 2 U is a New York based company that both manufactures and sells diamonds, tennis bracelets, earrings and more. We identified that shoppers will find clarity and color enhanced diamonds, as well as none treated options, at this website which is one way to save money on buying a stone. However, the company leaves a lot to be desired in their effort.

Features:

  • 930 diamonds available for purchase
  • 30 day money back return policy
  • GIA, EGL certified diamonds
  • No engagement settings options
  • Various simulated and actual pictures
  • No actual diamond certification report
  • No BBB rating

While shopping at Carats Direct 2 U we instantly noticed the lack of professionalism. The website appeared “cheap” and not where someone would feel confident spending thousands of dollars. The layout and navigation tools were some of the weakest in the bunch. Carats Direct 2 U does allow for the shopper to narrow their search by a price range, carat weight, clarity, color, “treatment”, and shape. The diamond selection is much more limited at Carats Direct but when the results appeared we had no way of narrowing, sorting or doing anything but slowly going through each option. Shoppers should also be aware that this company offers white, blue, green, and yellow diamonds within the limited selection.

About a third of the diamonds sold at this website are treated. That may include clarity enhanced, irradiated, laser drilled treatment and more to improve the look and quality of the stone. The results in our search would combine the treated and non-treated stones but customers can find that information if they click on and scroll down the page. Unfortunately Carats Direct 2 U does not include the actual lab certification to confirm what the customer can expect. Some details are available online but without the actual lab report we were skeptical.

This website also doesn't allow the customer to set the stone in a setting which may not meet the needs of many shoppers. We also had concerns with the over the top expensive shipping charges and no Better Business Bureau rating. Overall, we identified Carats Direct 2 U as a website worth skipping for your diamond needs.

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Continued from above

While the task of finding the right diamond has traditionally been a frustrating and time-consuming process, the internet has made all this much easier. With the introduction of online diamond stores in the last few years, you now have access to thousands of diamonds, and can easily choose the color range, clarity, cut, and more that you're looking for. You can also compare several diamonds at the same time to find the best diamond at the best price.

Not all online diamond stores are the same. Before making your big diamond purchase, you should consider the following:

  • Selection. How large is the diamond selection? Will there be a substantial selection of all diamond cuts in various grades and color?
  • BBB Rating. What kind of history does the company have with their customers?
  • Return Policy. If your diamond purchase shows up at your doorstep but doesn't dazzle you, will you be able to return it for a full refund?
  • Settings. Will you be able to set your diamond purchase in a beautiful mounting, if so desired?
  • Diamond Certification. What lab certification companies review the diamond selection? Will you be buying the best quality diamond for the money?

TopConsumerReviews.com has reviewed and ranked the best Diamond Stores available today. We hope these reviews help you find the perfect diamond that you're looking for!

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