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      November 18, 2019

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James Allen vs Zoara

Best Online Diamond Stores

To help you find the Best Diamonds, TopConsumerReviews.com provides you with an in-depth comparison of James Allen and Zoara.

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If you've purchased a loose diamond before, you know that it's both an art and a science. Carat size, color, certification, depth, symmetry, retail mark-up, and many other factors determine the ultimate price of a diamond.

Most retail diamond stores are typically equipped to provide you with only 2 or 3 choices of stones in your desired size and price range. That means that you'll most likely have to drive between several retail locations, trying to find a diamond that you can afford and feel confident about.

Continue reading below reviews

Best Reviews

2019

Diamonds Reviews

4.5 stars
James Allen

JAMES ALLEN Visit Site

Diamond Selection:

Over 100,000

James Allen is an online jewelry retailer in business since 1999. This Maryland based company specializes in the ultimate diamond shopping experience. Unlike most diamond retailers, James Allen providers shoppers an actual 360 degree image of each of their diamonds available for sale. Shoppers will also like the extended return policy and A+ Better Business Bureau rating.

Features:

  • 24,425 diamonds available for purchase
  • 60 day money back return policy
  • GIA, IGI, AGS certified diamonds
  • 1500 engagement settings
  • Real 360 degree images of each diamond
  • Diamond certification letters attached
  • A+ BBB rating

James Allen offers a well organized website and solid search engine but really stands out with their technology. Many people want to see the actual diamond they are purchasing before making the leap. James Allen puts the shopper at ease by providing a 360 degree image to get the best look and feel of the diamond before making the purchase. The accompanied diamond certifications also help in the process. For those that are "seeing is believing" folks, James Allen is a great place to shop.

The selection of diamonds is also impressive. For those that are new to the purchase process, they need to be aware of the diamond grading with the stone they choose. GIA is considered the elite certification company in diamond grading. A "G" colored stone by GIA standards will tend to be less colorful than those of the IGI and AGS companies. However, the actual pictures of stones will eliminate many of the customers questions and allows for a better side-by- side comparison.

We also liked the abundant selection of diamond settings. The pictures of the options are large and easy to see. We think this is very helpful for those that want to feel confident before making such an expensive purchase. James Allen allows customers to choose either the diamond or setting first and the process of putting the two together is simple.

However, if you aren't fully satisfied with your purchase, James Allen provides a generous, no-hassle 60 day return policy that customers can feel good about.

James Allen provides diamond shoppers a huge selection of diamonds to choose from. The generous, no-hassle return policy and amazing diamond pictures is very appealing. James Allen receives one of our highest rankings.

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3.5 stars
Zoara

ZOARA Visit Site

Diamond Selection:

Over 200,000

Zoara's mission is to bring the buyer the ultimate online diamond and jewelry experience by offering the highest quality diamonds and jewelry at the best prices. Zoara buyers are thrilled by the competitive pricing, knowledgeable customer service team and the incredible selection. Don't find what you want online? No problem! Zoara prides itself on making custom jewelry for clients.

Some of Zoara's features include:

  • Over 200,000 diamonds available for purchase
  • 60-day money back return policy
  • GIA diamond grading reports with all diamonds
  • 200+ engagement settings
  • 360-degree images of most diamonds
  • A+ BBB rating
  • Special discounts to Military personnel
  • Free shipping

Zoara's online experience starts with the selection of the diamond shape. Following that you get to select your price range, cut, clarity, color and carat. The website offers a 360-degree view of the diamond with the full product description and GIA documents. You have the option of just purchasing the diamond or adding it into a setting. We must say this is fun to play around with! With over 200,000 diamonds to pick from it would be hard not to fall in love with something at Zoara.

If you aren't looking to purchase a loose diamond, Zoara still has many offerings to excite the buyer. Earrings, necklaces, pendants, bracelets, rings so many choices! Aren't sure what you are looking for? Check out their education center to learn more about precious gems and metals.

Zoara stands behind all of their products. All diamonds have been certified by the GIA and come with a full report. Zoara offers a lifetime manufacturer warranty on all of their jewelry and gemstone products. If you need repairs, Zoara is there to help. If it's a manufacturing defect, the repair is free. Time to upgrade your diamond?? Zoara will take your current diamond and apply the credit to your upgrade.

Zoara encourages comments, questions and concerns. Online they offer numerous ways to speak with customer service. By phone, email, mail or live chat they seem to be dedicated to offering their customers with the best experience.

We did come across a few negative comments when researching Zoara. Some customers complained of purchasing an item, only to be a told a few weeks later that it's no longer available. Their inventory is updated every hour but seems like there might be a lag somewhere in the system. A few customers have also complained that shipping has taken a long time, especially on custom orders. However, Zoara clearly makes a practice of satisfying customers and earning an A+ BBB rating.

We think Zoara is a well-rounded website with numerous options for buying the perfect diamond. Next time you are ready to purchase diamonds or jewelry, this is a company worth consideration.

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Continued from above

While the task of finding the right diamond has traditionally been a frustrating and time-consuming process, the internet has made all this much easier. With the introduction of online diamond stores in the last few years, you now have access to thousands of diamonds, and can easily choose the color range, clarity, cut, and more that you're looking for. You can also compare several diamonds at the same time to find the best diamond at the best price.

Not all online diamond stores are the same. Before making your big diamond purchase, you should consider the following:

  • Selection. How large is the diamond selection? Will there be a substantial selection of all diamond cuts in various grades and color?
  • BBB Rating. What kind of history does the company have with their customers?
  • Return Policy. If your diamond purchase shows up at your doorstep but doesn't dazzle you, will you be able to return it for a full refund?
  • Settings. Will you be able to set your diamond purchase in a beautiful mounting, if so desired?
  • Diamond Certification. What lab certification companies review the diamond selection? Will you be buying the best quality diamond for the money?

TopConsumerReviews.com has reviewed and ranked the best Diamond Stores available today. We hope these reviews help you find the perfect diamond that you're looking for!

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