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Sun Jewelry vs Carats Direct 2 U
If you've purchased a loose diamond before, you know that it's both an art and a science. Carat size, color, certification, depth, symmetry, retail mark-up, and many other factors determine the ultimate price of a diamond.
Most retail diamond stores are typically equipped to provide you with only 2 or 3 choices of stones in your desired size and price range. That means that you'll most likely have to drive between several retail locations, trying to find a diamond that you can afford and feel confident about.
Sun Jewelry is a California based online jewelry business that claims to have 30 years' experience but doesn't have any record with the Better Business Bureau that we could find. At first we thought Sun Jewelry's diamond search engine was one of the worst on our list but we subsequently ran across this sort of odd place to click that did allow us to filter through their 1200 diamonds, to a certain extent. We also were unenthusiastic about Sun Jewelry's requirement you choose a diamond setting upon check out.
Shoppers have the option to click on the diamond shape to see a list of potential diamonds. Unfortunately there's no means of sorting or refining your search. The customer literally has to manually go through a long list of diamonds to find what they are looking for. If you're able to find the diamond navigation area, which took us some time to find, you'll be able to narrow your search by clarity, cut, color, and so on. This was helpful in pinpointing what we were looking for but frustrating that it wasn't an obvious choice, upfront. By shape there are no pictures but within the hidden navigation area a simulated picture will appear. Sun Jewelry didn't advertise they were simulated but when we looked across several we saw the pictures were the same.
At checkout we were further annoyed that we were required to choose a ring setting. Perhaps our purchase is for an existing ring, a pendant or some earrings? We felt many would turn away at this point, if not much sooner. Sun Jewelry does provide a standard 30 day return policy. We aren't sure if they consistently honor that policy without a presence on the Better Business Bureau website to confirm.
Sun Jewelry was ranked low due to the very frustration shopping experience we endured. Bad navigating, a strange checkout process and more were a turn off.
Carats Direct 2 U is a New York based company that both manufactures and sells diamonds, tennis bracelets, earrings and more. We identified that shoppers will find clarity and color enhanced diamonds, as well as none treated options, at this website which is one way to save money on buying a stone. However, the company leaves a lot to be desired in their effort.
While shopping at Carats Direct 2 U we instantly noticed the lack of professionalism. The website appeared "cheap" and not where someone would feel confident spending thousands of dollars. The layout and navigation tools were some of the weakest in the bunch. Carats Direct 2 U does allow for the shopper to narrow their search by a price range, carat weight, clarity, color, "treatment", and shape. The diamond selection is much more limited at Carats Direct but when the results appeared we had no way of narrowing, sorting or doing anything but slowly going through each option. Shoppers should also be aware that this company offers white, blue, green, and yellow diamonds within the limited selection.
About a third of the diamonds sold at this website are treated. That may include clarity enhanced, irradiated, laser drilled treatment and more to improve the look and quality of the stone. The results in our search would combine the treated and non-treated stones but customers can find that information if they click on and scroll down the page. Unfortunately Carats Direct 2 U does not include the actual lab certification to confirm what the customer can expect. Some details are available online but without the actual lab report we were skeptical.
This website also doesn't allow the customer to set the stone in a setting which may not meet the needs of many shoppers. We also had concerns with the over the top expensive shipping charges and no Better Business Bureau rating. Overall, we identified Carats Direct 2 U as a website worth skipping for your diamond needs.
While the task of finding the right diamond has traditionally been a frustrating and time-consuming process, the internet has made all this much easier. With the introduction of online diamond stores in the last few years, you now have access to thousands of diamonds, and can easily choose the color range, clarity, cut, and more that you're looking for. You can also compare several diamonds at the same time to find the best diamond at the best price.
Not all online diamond stores are the same. Before making your big diamond purchase, you should consider the following:
TopConsumerReviews.com has reviewed and ranked the best Diamond Stores available today. We hope these reviews help you find the perfect diamond that you're looking for!
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