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      October 15, 2019

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Protect America vs SimpliSafe

Best Home Security Systems

To help you find the Best DIY Home Security Systems, TopConsumerReviews.com provides you with an in-depth comparison of Protect America and SimpliSafe.

To see ALL of our reviews for the Best DIY Home Security Systems, please Click Here

Everyone wants to feel safe in their own home, no matter how big or small the residence. In the United States, there are over two million burglaries every calendar year, with losses averaging at least $2,000 per crime. Home security systems are the most popular, reputable way to deter would-be criminals and to catch them in the act.

However, many consumers are turning away from traditional home security systems which often involve lengthy service contracts, not to mention the installation of equipment and wiring that can leave unsightly holes in the walls - and that might not even be allowed by a landlord for those who are renting an apartment or house.

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Best Reviews

2019

DIY Home Security Reviews

4 stars
Protect America

PROTECT AMERICA Visit Site

Features:

FREE Equipment on all plans

Monitoring plans start at $19.99

Protect America has been around for a long time: more than twenty years and 400,000 customers later, their DIY Home Security Systems have kept pace with all of advances in technology that customers want.

Protect America offers three main home security packages:

  • Copper. This package comes with 3 Door/Window Sensors and a Motion Detector. The equipment is FREE and the monthly monitoring fee starts at $19.99.
  • Silver. This package comes with 9 Door/Window Sensors and 1 Motion Detector. The equipment is FREE and the monthly monitoring fee starts at $37.99.
  • Platinum. This package comes with 14 Door/Window Sensors and a Motion Detector. The equipment is FREE and the monthly monitoring fee starts at $42.99.

Did you notice that small detail on the monitoring costs, "starts at"? Unlike most of the DIY Home Security Systems we reviewed, Protect America does not automatically include broadband or cellular coverage of your system. No matter which package you select - Copper, Silver, or Platinum - the lowest monthly monitoring price only applies to systems that use a standard telephone landline. If you're like most people, you may not even have a landline in your house or apartment. That means you'll have to pay higher monthly costs to run your system. For the Copper package, you'll spend $41.99/month for broadband or cellular, $49.99 for Silver, and $54.99 for Platinum. Considering that you're obligated to sign a 3-year contract, that can be a pretty hefty financial commitment.

So, what if you want to add features, like smart lights or a monitored smoke detector? Protect America does offer those as extra equipment - but if you want to know what it'll cost, you'll have to contact them for a free quote. Compared with most of the other DIY Home Security Systems on the market, we would have preferred to see more upfront information about equipment costs and any extra charges (if any) for adding them to the initial equipment packages.

We also were left wondering about other aspects of Protect America's systems. Would we need a touchscreen control panel - which doesn't seem to be included in the initial packages? How are the systems installed? At first, we didn't see any helpful information on the website that would be useful for first-time customers to know exactly how to place the sensors or other equipment. Only when we dug around to find the Support section of the site did we come across that kind of help, including a live chat option (in very small print).

Of course, Protect America has a long history of satisfied customers that shouldn't be ignored. But, we'd like to see them be a little more competitive with other companies offering DIY Home Security Systems, especially when it comes to letting their potential customers know exactly what to expect with the process and the equipment they offer.

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3 stars
SimpliSafe

SIMPLISAFE Visit Site

Features:

$229.99 for equipment starter kit

No contract

Monitoring plans cost $14.99-$24.99/month

"Perfect Fit" money-back guarantee

Frequently promoted by big names like CNET Magazine and Dave Ramsey, SimpliSafe offers home security systems with do-it-yourself installation. What makes them popular with a get-out-of-debt guru like Ramsey? That's easy: there's no required contract, and monitoring service fees are some of the lowest available, starting at just $14.99 per month.

As with all of the DIY systems in our review, you'll have to pay for your equipment: the intro package includes a little less than some of SimpliSafe's competitors, with just a base station and keypad, one door sensor, one remote sensor, and one keychain remote. This will set you back $229.99. Unless you have a small apartment/home, you'll probably need much more than that to get your home protection up and running; larger packages add the following:

  • Compact: for $244.99, you get one extra entry sensor (total of 2)
  • Economy: for $259.99, you get two extra entry sensors (total of 3)
  • Economy Plus: for $304.99, you get a total of 4 entry sensors and 2 motion sensors
  • Starter Plus: for $304.99, you get the Economy package plus a 105 dB siren

The trend continues, with additional sensors and features as you go up in price through the packages: Lookout, Classic, Master, and Ultimate. Of course, you can also use the Build My System tool to put together the exact components you want for your particular situation.

You may even be able to save more money if you're willing to use "pre-owned" equipment: SimpliSafe is the only DIY home security company to offer refurbished equipment for purchase. Your savings could be as much as 30% compared with brand-new components.

What about monitoring? SimpliSafe keeps things, well, simple:

  • Standard, which includes basic round-the clock protection via cellular or WiFi connection for $14.99 per month.
  • Interactive, which adds the functionality of controlling and monitoring your system via smartphone or computer. You'll get text/email alerts if anything sets off your alarms. They also mention a "Secret! Alerts" if you have sensors on private rooms, safes, drawers, medicine cabinets, and so on, but there were no additional details as to how you'd set it up or which sensors would be needed. This is $24.99 per month.

New customers will appreciate that SimpliSafe components come with a 3-year warranty, and the company offers a stellar 60-day satisfaction guarantee that allows for returns for any reason within that period.

However, SimpliSafe has a significant number of issues that may give you pause. First, you may have noticed that you'll have to pay extra just to use an app to control your system. With most of the DIY home security systems on the market, that functionality is included as part of keeping up-to-date with technology. It will then come as no surprise that SimpliSafe does not currently offer any integration with smart home products, such as Amazon Alexa, Google Home, or Nest thermostats. For the truly DIY-and-tech-savvy customer, this is a glaring omission.

And, we found more than a few reviews that described being awakened by false alarms more than once - but not hearing from the monitoring service for up to five minutes. Customers also had difficulties in getting timely responses from SimpliSafe's customer service department when they needed help with their installation or when components weren't working as expected. One of the most common issues was with respect to the cellular connection, trying to switch providers in order to work with the more reliable network in their service area.

Given how expensive the SimpliSafe equipment can be, we're glad that they offer a 60-day return window. If you like what this company has to offer, you'll have two months to put it to the test before deciding if they're the home security company for your needs.

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Continued from above

Instead, customers are opting to use DIY home security systems, which gives them the convenience of setting up their protection equipment exactly the way they choose and taking it with them when they move to a new home.

Of course, every good DIY home security system should be paired with common-sense protective measures, such as using top-rated deadbolts on all entry doors and making sure all doors and windows are secure before leaving home or going to bed in the evening. Home protection experts strongly prefer security systems that include 24/7 monitoring as well, for added coverage and peace of mind particularly when people are at home. Using live monitoring has been demonstrated to greatly reduce the likelihood of burglary or invasion, as most criminals want to avoid being caught red-handed.

An added perk to taking the DIY approach to home security is saving money. These systems tend to be less expensive to purchase and set up, and yet they are usually eligible for the same premium discounts on homeowners insurance: up to 20%.

When considering the various do-it-yourself home security systems on the market, what should you keep in mind? Each company differs when it comes to the type of equipment they sell and service, the ease of installation, and whether or not they offer live monitoring of your system. Keep the following criteria in mind:

  • Equipment Costs. What does the company include with its home security packages? How many sensors will you need, and what will you be charged to get the level of coverage you want? What will you have to spend to get any additional equipment that you need for your particular living arrangements?
  • Monitoring Service. Will your DIY home security system include any kind of monitoring, or is that left as your responsibility through online apps and other features? If 24/7 live monitoring is available, how much will it cost per month? If there's a break-in or other emergency at your home, will the service contact local authorities on your behalf?
  • Reputation. What do other customers have to say about the business, the equipment, and/or the service received? How easy is it to get help, either with your do-it-yourself installation or with the service? Can you expect a satisfaction guarantee or refund if you are unhappy with the home security service?

TopConsumerReviews.com has reviewed and ranked the best DIY Home Security Systems available today. We hope these reviews help you find the best do-it-yourself home security system that will keep you and your family safe for years to come!

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