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      April 9, 2020

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Hayneedle vs PetPlay

To help you find the Best Dog Beds, TopConsumerReviews.com provides you with an in-depth comparison of Hayneedle and PetPlay.

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Pamper Your Pooch With a New Dog Bed Today! Where does your dog sleep? If you said, "in my bed", you're not alone: studies show that up to half of all dog owners allow Fido the privilege of bunking in with them at night. However, letting your four-legged friend share your sleeping space may not be the best idea.

Sleep experts cite numerous examples of how co-sleeping with a pet can decrease the quality of your rest. When you're ready for Rover to have his own sleeping arrangements, you'll need to choose a Dog Bed. Dog Beds come in almost as many varieties - and price points - as you'd find when shopping for a person.

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Best Reviews

2020

Dog Bed Reviews

4 stars
Hayneedle

HAYNEEDLE

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Selection:

Almost 900 items

Shipping:

Free on orders over $49

Located in Omaha, Nebraska, Hayneedle has been offering everything from Furniture to Gifts since 2002. From basic floor mats to top-of-the-line designer brands, Hayneedle probably has the Dog Bed for your "fur kid" at the best price.

The Hayneedle website is one of the easiest to use among the retailers in our review. From the main Dog Beds page, use the options on the left side of the page to narrow down the results according to the following criteria:

  • Type: Bolster, Donut, Nesting, Orthopedic, Outdoor, Personalized, Pillow, Mats & Pads, Furniture
  • Dog Size
  • Feature: Orthopedic, Chew Proof, Cooling, Eco-Friendly, Heated, and so on
  • Shape
  • Cover Material
  • Color
  • Brand
  • Customer Reviews

Everyday prices at Hayneedle are competitive with other retailers - and if you find a lower price on a competitor site, contact Hayneedle to request a price match. You'll also save money on shipping compared with some sites: delivery is free on every order over $49.

Although this retailer didn't have any money-saving offers that popped up when we visited the site, Hayneedle is one of only two stores in our review that offers a rewards program. For every order placed using a credit card - and who doesn't use a credit card when shopping online these days? - you will get 3% of your purchase price back as points that can be used as a credit on a future purchase. You can also earn rewards points by writing a review of what you buy, especially if you add an image or a video to your review. This program is complimentary.

If you're unsatisfied with your Dog Bed, Hayneedle does have a 30-day return policy. They also reference a "Satisfaction Guarantee", but there are no details as to how, exactly, they guarantee your happiness as a customer.

That's worth keeping in mind: we found a number of reviews that criticized Hayneedle's customer service department: incorrect items received, parts missing or damaged in shipment, and hassles with getting refunds credited in a timely, accurate fashion. However, Hayneedle does show responsiveness in responding to complaints, and their A+ rating as an accredited company with the Better Business Bureau is evidence that they do have a trustworthy reputation as a merchant.

In short, Hayneedle has an impressive selection of Dog Beds at affordable prices, and customer-friendly perks like free shipping on most orders and a free rewards program. Shoppers may need to be a little more proactive, however, should any issues arise - but rest assured that Hayneedle has a good track record of making things right.

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3.5 stars
PetPlay

PETPLAY

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Selection:

Over 40 items

Shipping:

Depends on the order; may be free on orders of $175+

"Pet Lifestyle and You": that's what PetPlay stands for in all of its products. Created by two dog lovers who were disappointed in the typical mass-produced Dog Beds, PetPlay seeks to provide high-quality Dog Beds and other products that appeal to pets for comfort and to their owners for being planet-friendly and visually appealing.

Using the PetPlay site to find the Dog Bed you need can seem a little tricky at first, as there is no "Show All" option. Instead, you'll either need to shop by your dog's size or by the type of bed you're looking for:

  • Standard
  • Lounge
  • Pillow
  • Outdoor
  • Snuggle
  • Mats & Chill Pads
  • Build-a-Bed

Although the Chill Pads and Mats start at under $75, the majority of the Dog Beds sold at PetPlay tend to fall in the $140+ range. Across all bed styles, you'll find an impressive array of designs, from artistic and classy to whimsical: mustaches and skulls with roses are just two of the patterns that made us smile. Many of the beds also feature customer reviews, helping you sort through the options and find the exact sleeping space your furry friend needs.

In keeping with their commitment to protecting Mother Earth, PetPlay is the only retailer who offers a Build-a-Bed option. You can buy an interchangeable cover - in all of the same fun and beautiful designs as the regular beds - and a rectangular or circular Fill-a-Bed bag. You then fill that bag with any clothing, towels, or bedding you like, especially those that are too worn to still use and that you might have been ready to throw away. Know how your dog likes to curl up on your clean laundry? Now she can have her own bed made from laundry, but with a stylish outside that keeps your ready-to-toss blankets and towels out of the landfill. Win-win!

Looking to save money? Keep an eye out for pop-ups. When we visited the site, we were offered a discount of 15% on our first purchase if we signed up for the PetPlay monthly email newsletter.

One area where PetPlay will not save you money is on shipping and returns. While many of the retailers in our review offer free shipping on orders over $49, PetPlay seems to only offer it if your order is at least $175. This isn't stated explicitly in their shipping information page, but we were given that detail as we went through the shopping process. Also, while you can return unused items in their original packaging within 30 days of delivery, you are responsible for all return shipping costs as well as a $9 restocking fee.

We also experienced some issues while trying to shop using the site. For example, when we went to check out as a guest rather than creating an account, it emptied our shopping cart and asked if we wanted to continue shopping. For many shoppers, that would be an immediate no-go that would result in looking elsewhere for their Dog Bed purchase.

PetPlay does have an excellent reputation as an accredited, A+ rated company with the Better Business Bureau. You can also find numerous customer testimonials with photos of pets using their PetPlay Dog Beds under the About Us link at the top of the page. We were also touched by PetPlay's commitment to giving back, especially through their Warm Bellies Initiative that donates their high-quality beds to shelters and rescue organizations around the country.

Overall, PetPlay goes to great lengths to provide a comfortable night's sleep to your favorite furbaby while offering you an eye-catching addition to your home's existing decor. We appreciate their dedication to Earth-friendly products and to supporting community organizations as well. But, their price range may be out of reach for some budgets, and the online shopping experience could use some tweaking - we're hopeful to see positive changes in that regard in the future.

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Continued from above

These beds range from simple mats to protect flooring and offer your pet some separation from a cold floor to luxury mattresses that would rival the most high-tech mattress designed for human beings.

One of the first things to consider when shopping for Dog Beds is your pet's needs. Dogs with heavy coats may need cooler arrangements, so a mat may be ideal. As your dog ages, the need for cushioning increases especially if he suffers from arthritis or other painful ailments related to age or sickness.

You'll also need to keep in mind your overall home decor. Are you trying to match a particular color scheme or style, incorporating your Dog Bed seamlessly into the way you've furnished and decorated your home? The sky's the limit on the higher end of the spectrum, provided you've got the budget to match.

Finally, whichever Dog Bed you choose, you'll want to know exactly how to keep it clean. Smaller options will probably fit in a front-loading washing machine, and most Dog Beds of all sizes come with some kind of washable cover that you can easily launder at home - though larger models may need to be washed in a higher-capacity machine at a laundromat.

As you decide which retailer to use for your Dog Bed purchase, there are several factors that may influence your choice. Some of those include the following:

  • Product Availability: Does the store have a wide variety of in-stock Dog Beds to choose from?
  • Price: Does the retailer tend to have prices that are competitive? Are there any incentives that sweeten the deal, such as free shipping or a rewards program for frequent purchases?
  • Reputation: How well does the merchant take care of its customers? Do they offer a solid return policy and/or satisfaction guarantee? What do other shoppers have to say about their experiences with the company?

TopConsumerReviews.com has reviewed and ranked the Best Dog Bed stores available today. We hope these reviews help you choose the right Dog Bed to keep your four-legged family member comfy and cozy at bedtime - or naptime - for years to come!

Where to find a stylish dog bed

Luke answers readers' questions on design and stylish living every week. Email him at lukeedward.hall@ft.com and follow him on Instagram @lukeedwardhall Is there any such thing as a stylish dog bed?

Published:  Fri, 03 Apr 2020 03:30:00 GMT



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