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      August 13, 2020

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Hayneedle vs PetSmart

To help you find the Best Dog Beds, TopConsumerReviews.com provides you with an in-depth comparison of Hayneedle and PetSmart.

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Pamper Your Pooch With a New Dog Bed Today! Where does your dog sleep? If you said, "in my bed", you're not alone: studies show that up to half of all dog owners allow Fido the privilege of bunking in with them at night. However, letting your four-legged friend share your sleeping space may not be the best idea.

Sleep experts cite numerous examples of how co-sleeping with a pet can decrease the quality of your rest. When you're ready for Rover to have his own sleeping arrangements, you'll need to choose a Dog Bed. Dog Beds come in almost as many varieties - and price points - as you'd find when shopping for a person.

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Best Reviews

2020

Dog Bed Reviews

4 stars
Hayneedle

HAYNEEDLE

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Selection:

Almost 900 items

Shipping:

Free on orders over $49

Located in Omaha, Nebraska, Hayneedle has been offering everything from Furniture to Gifts since 2002. From basic floor mats to top-of-the-line designer brands, Hayneedle probably has the Dog Bed for your "fur kid" at the best price.

The Hayneedle website is one of the easiest to use among the retailers in our review. From the main Dog Beds page, use the options on the left side of the page to narrow down the results according to the following criteria:

  • Type: Bolster, Donut, Nesting, Orthopedic, Outdoor, Personalized, Pillow, Mats & Pads, Furniture
  • Dog Size
  • Feature: Orthopedic, Chew Proof, Cooling, Eco-Friendly, Heated, and so on
  • Shape
  • Cover Material
  • Color
  • Brand
  • Customer Reviews

Everyday prices at Hayneedle are competitive with other retailers - and if you find a lower price on a competitor site, contact Hayneedle to request a price match. You'll also save money on shipping compared with some sites: delivery is free on every order over $49.

Although this retailer didn't have any money-saving offers that popped up when we visited the site, Hayneedle is one of only two stores in our review that offers a rewards program. For every order placed using a credit card - and who doesn't use a credit card when shopping online these days? - you will get 3% of your purchase price back as points that can be used as a credit on a future purchase. You can also earn rewards points by writing a review of what you buy, especially if you add an image or a video to your review. This program is complimentary.

If you're unsatisfied with your Dog Bed, Hayneedle does have a 30-day return policy. They also reference a "Satisfaction Guarantee", but there are no details as to how, exactly, they guarantee your happiness as a customer.

That's worth keeping in mind: we found a number of reviews that criticized Hayneedle's customer service department: incorrect items received, parts missing or damaged in shipment, and hassles with getting refunds credited in a timely, accurate fashion. However, Hayneedle does show responsiveness in responding to complaints, and their A+ rating as an accredited company with the Better Business Bureau is evidence that they do have a trustworthy reputation as a merchant.

In short, Hayneedle has an impressive selection of Dog Beds at affordable prices, and customer-friendly perks like free shipping on most orders and a free rewards program. Shoppers may need to be a little more proactive, however, should any issues arise - but rest assured that Hayneedle has a good track record of making things right.

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4 stars
PetSmart

PETSMART

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Selection:

Almost 300 items

Shipping:

Free for orders over $49

Most people are familiar with PetSmart: with more than 1,500 retail locations, chances are good that you've seen them in your area. However, the available in-store selection is no match for their online product availability: while your local store may carry up to 10 different types of Dog Beds, PetSmart sells nearly 300 options on their website, making it easy to get exactly what you need by shopping at home.

The easiest way to find the Dog Bed you want is by using the options on the Beds & Furniture tab, found under "Shop by Pet". From that tab, you can sort through your choices according to the following criteria:

  • Type: Ramps & Steps, Blankets, Pillow Beds, Orthopedic Beds, Elevated Beds, Cuddler Beds, Crate Mats, and Cooling/Heating Beds
  • Brand: 35+ available
  • Price Range
  • Availability
  • Product Rating
  • Color
  • Bed Size
  • Bed Type

PetSmart has something for every budget, with prices from as low as $5 to just over $300; the majority of the Dog Beds they sell fall in the $50-$100 range. And, with free shipping on orders over $49, most of their beds will be delivered at no charge. And, although they don't make it obvious, PetSmart does have a Price Match Guarantee. It doesn't apply to sales prices, however - only to online competitors' everyday prices. Certain websites, such as Amazon and eBay, are also excluded from the match.

What about returns? PetSmart's policy is more generous than some of the retailers in our review: online purchases can be returned in-store or by mail within 60 days of the order date. You'll need to make sure to include the original package. What if your Fifi used the dog bed and it wasn't to her liking? That's where the policy gets a little blurry: while there's nothing specifically excluding used-but-unsatisfactory items in PetSmart's online policy, their return requirements for in-store purchases do specify that it has to be in new, saleable condition. Unfortunately, there's no online chat to find out for sure; you'd need to give them a call or send an email to get the exact answer.

With easy returns by mail or at retail locations, an extended return policy, and an appealing variety of products to choose from at every price point, PetSmart is a solid choice for Dog Beds.

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Continued from above

These beds range from simple mats to protect flooring and offer your pet some separation from a cold floor to luxury mattresses that would rival the most high-tech mattress designed for human beings.

One of the first things to consider when shopping for Dog Beds is your pet's needs. Dogs with heavy coats may need cooler arrangements, so a mat may be ideal. As your dog ages, the need for cushioning increases especially if he suffers from arthritis or other painful ailments related to age or sickness.

You'll also need to keep in mind your overall home decor. Are you trying to match a particular color scheme or style, incorporating your Dog Bed seamlessly into the way you've furnished and decorated your home? The sky's the limit on the higher end of the spectrum, provided you've got the budget to match.

Finally, whichever Dog Bed you choose, you'll want to know exactly how to keep it clean. Smaller options will probably fit in a front-loading washing machine, and most Dog Beds of all sizes come with some kind of washable cover that you can easily launder at home - though larger models may need to be washed in a higher-capacity machine at a laundromat.

As you decide which retailer to use for your Dog Bed purchase, there are several factors that may influence your choice. Some of those include the following:

  • Product Availability: Does the store have a wide variety of in-stock Dog Beds to choose from?
  • Price: Does the retailer tend to have prices that are competitive? Are there any incentives that sweeten the deal, such as free shipping or a rewards program for frequent purchases?
  • Reputation: How well does the merchant take care of its customers? Do they offer a solid return policy and/or satisfaction guarantee? What do other shoppers have to say about their experiences with the company?

TopConsumerReviews.com has reviewed and ranked the Best Dog Bed stores available today. We hope these reviews help you choose the right Dog Bed to keep your four-legged family member comfy and cozy at bedtime - or naptime - for years to come!

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