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      September 22, 2019

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PetSmart vs PetPlay

To help you find the Best Dog Beds, TopConsumerReviews.com provides you with an in-depth comparison of PetSmart and PetPlay.

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Pamper Your Pooch With a New Dog Bed Today! Where does your dog sleep? If you said, "in my bed", you're not alone: studies show that up to half of all dog owners allow Fido the privilege of bunking in with them at night. However, letting your four-legged friend share your sleeping space may not be the best idea.

Sleep experts cite numerous examples of how co-sleeping with a pet can decrease the quality of your rest. When you're ready for Rover to have his own sleeping arrangements, you'll need to choose a Dog Bed. Dog Beds come in almost as many varieties - and price points - as you'd find when shopping for a person.

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Best Reviews

2019

Dog Bed Reviews

4 stars
PetSmart

PETSMART Visit Site

Selection:

Almost 300 items

Shipping:

Free for orders over $49

Most people are familiar with PetSmart: with more than 1,500 retail locations, chances are good that you've seen them in your area. However, the available in-store selection is no match for their online product availability: while your local store may carry up to 10 different types of Dog Beds, PetSmart sells nearly 300 options on their website, making it easy to get exactly what you need by shopping at home.

The easiest way to find the Dog Bed you want is by using the options on the Beds & Furniture tab, found under "Shop by Pet". From that tab, you can sort through your choices according to the following criteria:

  • Type: Ramps & Steps, Blankets, Pillow Beds, Orthopedic Beds, Elevated Beds, Cuddler Beds, Crate Mats, and Cooling/Heating Beds
  • Brand: 35+ available
  • Price Range
  • Availability
  • Product Rating
  • Color
  • Bed Size
  • Bed Type

PetSmart has something for every budget, with prices from as low as $5 to just over $300; the majority of the Dog Beds they sell fall in the $50-$100 range. And, with free shipping on orders over $49, most of their beds will be delivered at no charge. And, although they don't make it obvious, PetSmart does have a Price Match Guarantee. It doesn't apply to sales prices, however - only to online competitors' everyday prices. Certain websites, such as Amazon and eBay, are also excluded from the match.

What about returns? PetSmart's policy is more generous than some of the retailers in our review: online purchases can be returned in-store or by mail within 60 days of the order date. You'll need to make sure to include the original package. What if your Fifi used the dog bed and it wasn't to her liking? That's where the policy gets a little blurry: while there's nothing specifically excluding used-but-unsatisfactory items in PetSmart's online policy, their return requirements for in-store purchases do specify that it has to be in new, saleable condition. Unfortunately, there's no online chat to find out for sure; you'd need to give them a call or send an email to get the exact answer.

With easy returns by mail or at retail locations, an extended return policy, and an appealing variety of products to choose from at every price point, PetSmart is a solid choice for Dog Beds.

Visit Site

3.5 stars
PetPlay

PETPLAY Visit Site

Selection:

Over 40 items

Shipping:

Depends on the order; may be free on orders of $175+

"Pet Lifestyle and You": that's what PetPlay stands for in all of its products. Created by two dog lovers who were disappointed in the typical mass-produced Dog Beds, PetPlay seeks to provide high-quality Dog Beds and other products that appeal to pets for comfort and to their owners for being planet-friendly and visually appealing.

Using the PetPlay site to find the Dog Bed you need can seem a little tricky at first, as there is no "Show All" option. Instead, you'll either need to shop by your dog's size or by the type of bed you're looking for:

  • Standard
  • Lounge
  • Pillow
  • Outdoor
  • Snuggle
  • Mats & Chill Pads
  • Build-a-Bed

Although the Chill Pads and Mats start at under $75, the majority of the Dog Beds sold at PetPlay tend to fall in the $140+ range. Across all bed styles, you'll find an impressive array of designs, from artistic and classy to whimsical: mustaches and skulls with roses are just two of the patterns that made us smile. Many of the beds also feature customer reviews, helping you sort through the options and find the exact sleeping space your furry friend needs.

In keeping with their commitment to protecting Mother Earth, PetPlay is the only retailer who offers a Build-a-Bed option. You can buy an interchangeable cover - in all of the same fun and beautiful designs as the regular beds - and a rectangular or circular Fill-a-Bed bag. You then fill that bag with any clothing, towels, or bedding you like, especially those that are too worn to still use and that you might have been ready to throw away. Know how your dog likes to curl up on your clean laundry? Now she can have her own bed made from laundry, but with a stylish outside that keeps your ready-to-toss blankets and towels out of the landfill. Win-win!

Looking to save money? Keep an eye out for pop-ups. When we visited the site, we were offered a discount of 15% on our first purchase if we signed up for the PetPlay monthly email newsletter.

One area where PetPlay will not save you money is on shipping and returns. While many of the retailers in our review offer free shipping on orders over $49, PetPlay seems to only offer it if your order is at least $175. This isn't stated explicitly in their shipping information page, but we were given that detail as we went through the shopping process. Also, while you can return unused items in their original packaging within 30 days of delivery, you are responsible for all return shipping costs as well as a $9 restocking fee.

We also experienced some issues while trying to shop using the site. For example, when we went to check out as a guest rather than creating an account, it emptied our shopping cart and asked if we wanted to continue shopping. For many shoppers, that would be an immediate no-go that would result in looking elsewhere for their Dog Bed purchase.

PetPlay does have an excellent reputation as an accredited, A+ rated company with the Better Business Bureau. You can also find numerous customer testimonials with photos of pets using their PetPlay Dog Beds under the About Us link at the top of the page. We were also touched by PetPlay's commitment to giving back, especially through their Warm Bellies Initiative that donates their high-quality beds to shelters and rescue organizations around the country.

Overall, PetPlay goes to great lengths to provide a comfortable night's sleep to your favorite furbaby while offering you an eye-catching addition to your home's existing decor. We appreciate their dedication to Earth-friendly products and to supporting community organizations as well. But, their price range may be out of reach for some budgets, and the online shopping experience could use some tweaking - we're hopeful to see positive changes in that regard in the future.

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Continued from above

These beds range from simple mats to protect flooring and offer your pet some separation from a cold floor to luxury mattresses that would rival the most high-tech mattress designed for human beings.

One of the first things to consider when shopping for Dog Beds is your pet's needs. Dogs with heavy coats may need cooler arrangements, so a mat may be ideal. As your dog ages, the need for cushioning increases especially if he suffers from arthritis or other painful ailments related to age or sickness.

You'll also need to keep in mind your overall home decor. Are you trying to match a particular color scheme or style, incorporating your Dog Bed seamlessly into the way you've furnished and decorated your home? The sky's the limit on the higher end of the spectrum, provided you've got the budget to match.

Finally, whichever Dog Bed you choose, you'll want to know exactly how to keep it clean. Smaller options will probably fit in a front-loading washing machine, and most Dog Beds of all sizes come with some kind of washable cover that you can easily launder at home - though larger models may need to be washed in a higher-capacity machine at a laundromat.

As you decide which retailer to use for your Dog Bed purchase, there are several factors that may influence your choice. Some of those include the following:

  • Product Availability: Does the store have a wide variety of in-stock Dog Beds to choose from?
  • Price: Does the retailer tend to have prices that are competitive? Are there any incentives that sweeten the deal, such as free shipping or a rewards program for frequent purchases?
  • Reputation: How well does the merchant take care of its customers? Do they offer a solid return policy and/or satisfaction guarantee? What do other shoppers have to say about their experiences with the company?

TopConsumerReviews.com has reviewed and ranked the Best Dog Bed stores available today. We hope these reviews help you choose the right Dog Bed to keep your four-legged family member comfy and cozy at bedtime - or naptime - for years to come!

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