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      October 17, 2019

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Dog Food Stores

  1. Chewy
  2. PetSmart
  3. Nom Nom Now
  4. TruDog
  5. Only Natural
  6. Dog
  7. Wysong
  8. Whole Life Pets
  9. Pet Well Being
  10. Greg Robert

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Petco vs Chewy

To help you find the Best Dog Food Stores, TopConsumerReviews.com provides you with an in-depth comparison of Petco and Chewy.

To see ALL of our reviews for the Best Dog Food Stores, please Click Here

Get Your Dog Food At Petco Today! Whether you have a dog with special dietary needs or you simply like to save time and money, online dog food stores provides a number of benefits to pet owners. If you're looking for specialty dog food, there's no need to drive across town or order it from your veterinarian's office. You can simply go to your internet dog food store and use your credit card for convenient ordering and delivery right to your door.

Shopping for dog food online is a great way to avoid the hassle of dragging heavy bags of dog food across the parking lot to your car. Many dog food stores also provide the convenience of auto shipments. Based on your needs, you can easily set up regular deliveries of your dog's favorite food right to your doorstep.

Continue reading below reviews

Best Reviews

2019

Dog Food Store Reviews

5 stars
Petco

PETCO Visit Site

Brands:

35+

TopConsumerReviews.com Best-In-Class Blue Ribbon Award If you're looking for the lowest possible prices, reasonable shipping costs, and a wide variety of dog foods to choose from, Petco should be your first stop. With 35+ brands - including all of the standard brand names as well as a number of specialty brands - you're sure to find what you need, from basic kibble to special diet formulas.

We were happy to see that Petco's regular prices are the same as or better than their competition, and the site was easy to navigate as we looked for the dog food we needed. You can easily search by typing the name of the food into the search box, or use the options on the left-hand side of the page. There, you can sort the available products by the following characteristics:

  • Category: Dry, Wet, Natural, Grain-Free, High Protein, Weight Management, Freeze Dried and Dehydrated, Frozen and Raw, Puppy, Senior, and Veterinary Diet
  • Price
  • Brand: more than 30 to choose from
  • Average customer rating
  • Primary flavor: from Bacon to Wild Game and many more
  • Lifestage
  • Special needs
  • Dog breed

If you need any help with your dog food purchase, there's a helpful Live Chat feature on the Petco website; it popped up for us when we visited the site, but you can also access it using the blue box on the right-hand side of the screen.

Petco has one of the best return policies of all of the Dog Food retailers we surveyed: if you're not completely satisfied with your purchase, you can return it to a brick-and-mortar Petco store or via mail to a Petco warehouse within 60 days. So, if you try that fancy new kibble for Spot and it turns out he's allergic, you can return the opened bag with no problem. Better yet, after the 60-day period, you can still return the product; rather than a refund, you'll get a merchandise credit or an exchange.

Shipping costs are also very reasonable at Petco: free shipping on orders of $49+, and a flat rate depending on item weight for smaller orders. For example, a 6-lb. bag of kibble was listed as having a shipping cost of $5.99. However, if you know that you need your dog food on a fairly regular basis, it's worth it to sign up for the Repeat Delivery program, where shipping is always free regardless of the total price of your order. And, at the time of our review, there was a promotion at the top of the Petco page advertising a discount of 20% off the first order with the Repeat Delivery program.

Want to save even more money? Sign up for Petco's free Pals Rewards program, which earns you $5 in rewards for every $100 that you spend. You'll also get an introductory savings book, bonus offers for earning more points, and personalized discounts. And, if you take the extra step of completing your pet's profile, he or she will get a free birthday treat!

With an easy-to-use website, everyday low prices, and customer-friendly policies like a rewards program and generous return period, Petco is the obvious choice when it comes to buying Dog Food online. We're confident that you'll have a pleasant shopping experience - and your dog will thank you for it! Petco earns our highest rating.

Visit Site

4.5 stars
Chewy

CHEWY Visit Site

Brands:

100+

Headquartered in Florida, Chewy prides itself on providing low prices and friendly service. And, when it comes to product selection, Chewy leads the pack with over 100 brands of dog food to choose from.

You should have an easy time finding what you're looking for on the Chewy website. Either enter the name of the food you're looking for in the search bar at the top of the page, or use the options on the left side of the page to narrow down the results according to the type of food, brand name, packaging type, food texture, and many more options. Once you've selected the dog food you need, be sure to scroll down on the page - you'll find a helpful Q&A section showing you what other owners have asked about the product, as well as an impressive number of customer reviews.

Pricing at Chewy is competitive with most other dog food retailers, typically differing only by a dollar or two on larger items. Shipping costs at Chewy are also very reasonable: free on any order over $49, and a flat rate of $4.95 on orders less than $49. At the top of the site, it says that the free shipping provides delivery within 1-2 days; shoppers should be aware that many customers report that it usually takes longer than that for packages to arrive.

You can save additional money on both the dog food and shipping costs by signing up for Chewy's autoship program. Any orders in the autoship program are discounted by 5% and the shipping is free. At the time of our review, Chewy was also offering a 20% discount on all first-time autoship orders.

Chewy does advertise a 100% Unconditional Satisfaction guarantee within 365 days of purchase. However, the wording of the guarantee says that products have to be unused in order to be eligible, which means that you won't get a refund if your dog winds up not liking the food you bought. We'd have liked to see different wording on their guarantee, because there definitely are some conditions on their return policy!

On a positive note, though, we were able to use the handy Live Chat feature to speak with a Chewy representative. He told us that they absolutely do accept returns on opened Dog Food, stating that it's always "case by case" but that food can definitely be returned even if it's been opened - and that Chewy will even pay the return shipping costs. It's unfortunate their written language doesn't match.

With an "A-" rating at the Better Business Bureau and thousands of positive reviews, we're confident that Chewy offers a trustworthy shopping experience when it comes to feeding your favorite four-legged friend.

Visit Site

Continued from above

A number of online dog food stores exist today to meet the needs of dog owners. However, not all dog food stores are the same. Before shopping for your next bag of dog food, consider the following:

  • Selection. Does the dog food store provide a nice selection of dog food brands?
  • Ease of Use. Is the dog food store's website easy to navigate? Can you find the dog food you're looking for without wasting a lot of time or energy?
  • Cost. How do similar dog food brands compare in price across competitors?

TopConsumerReviews.com has reviewed and ranked the best Dog Food stores available today. We hope these reviews help you find the right dog food for your lovable pet!

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