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      July 9, 2020

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Dog vs Pet Street Mall

To help you find the Best Dog Houses, TopConsumerReviews.com provides you with an in-depth comparison of Dog and Pet Street Mall.

To see ALL of our reviews for the Best Dog Houses, please Click Here

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Today! Where can you find the best dog houses? First, you'll need to have an idea of what kind of dog house is right for your favorite four-legged friend. Are you looking for something to use inside the house, something similar to a kennel but maybe with a little more style to match your decor? Or does Spot like to spend most of the day outside, so he needs a place to get some shade, take a nap, or get out of the rain for a while? The range of dog houses on the market is truly as varied and unique as the dogs themselves!

Whether you're just looking for something inexpensive and plastic to tuck in a corner of the yard or dreaming of a mini dog mansion to rival your own home, you're not likely to find it at the average neighborhood pet supply store. Brick-and-mortar retailers have limited shelf space for these larger items, and smaller pet boutiques may only have one or two best-sellers or specialty dog houses in stock at any given time.

Continue reading below reviews

Best Reviews

2020

Dog House Reviews

2 stars
Dog

DOG

Visit Site

Cost:

Up to $478

Selection:

10-20 models to choose from

Dog is one of many companies under the TABcom umbrella, including Bird, Horse, Ferret, Fish, Garden and 1800PetSupplies. Overall, the brand group enjoys an "A+" rating on the BBB site, which is a plus.

The shopping experience using Dog isn't the best. You're going to have to wade through a lot of accessories and irrelevant products when trying to find a dog house. For example, our search of "dog houses" also returned matches for heated pet beds, collapsible carriers, and even hair clippers. Out of more than 80 results, only a dozen or so were actually dog houses.

Also, many of the product images are very small, making it hard to get an accurate idea of each dog house's features: it almost felt like a photo of a photo, with all of the reduction in image quality you'd expect. Then it was frustrating to find a dog house we liked, only to find out after clicking on it that it was "temporarily oversold" and that Dog recommended that we "order at a later date". Not many customers are going to do that - they'll just shop elsewhere. It would be more helpful if the thumbnail images in the results were marked as "out of stock", saving people the time and hassle of only finding out after they click for more information.

When we visited the Dog site most recently, a pop-up told us that we had a coupon automatically applied to our shopping cart, saving us 20% (or 30% if we spent more than $69). If we wanted to use the code on a future trip instead, we had the option of signing up for their email notifications and having the code sent to our inbox.

But, even with savings like this, Dog isn't priced to compete. They do offer a price match guarantee, but why jump through the hoops to request one when you can buy the same dog house at a lower price elsewhere? For example, even with the 30% discount code, one model of dog house was priced at $285.59 on Dog - and $179.99 on a competitor site.

Dog's return and refund policies are just average. You can return your dog house within 30 days of delivery if it's in the original condition and packaging; you won't be charged the 10% restocking/processing fee as long as you get an RMA prior to making the return. If you assemble your dog house and don't think it meets your expectations due to defective manufacturing, you'll need to make your claim with Dog within 10 days; otherwise, Dog will require you to take it up with the company that made it.

And, despite the solid reputation with the Better Business Bureau, Dog has its share of unhappy customers. Charging credit cards when items were out of stock and not shipped, refusing to accept returns and issue refunds on clearly defective products, and less-than-friendly customer service experiences are just a few of the complaints we found.

At the end of the day, Dog just doesn't keep up with the competition. You'll find lower prices, easier-to-navigate websites, and stronger commitment to customer service with the higher-ranked retailers of dog houses in our review.

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1.5 stars
Pet Street Mall

PET STREET MALL

Visit Site

Cost:

From $23 to $380

Selection:

Limited (2-5 options)

Pet Street Mall has been in business for nearly two decades and has a solid "A" rating from the Better Business Bureau. But, when it comes to dog houses, their selection is extremely limited.

In fact, at the time of our most recent shopping trip to the PSM site, there were only 7 items listed in their Dog Houses category: a grooming kennel, a "hound heater", a replacement flap door, a pet teepee, an indoor "pet house" (only suitable for a very small dog), and two actual dog houses.

Those two models offered by Pet Street Mall were on the higher end of the usual price spectrum at $134.95 and $379.99. The first one, the Room with a View, was twice as expensive as a nearly identical model sold by one of PSM's competitors. Even with the advertised free shipping, it would still cost you much more to buy that dog house on this site.

The return policy offered by this retailer continues to be less than customer-friendly. You'll have to make your request within 30 days of your invoice date (NOT the delivery date), and your dog house must be in the original, unopened packaging. Even with those requirements, Pet Street Mall will still deduct a 20% restocking fee from your total refund.

For all of these reasons, Pet Street Mall continues to be our lowest-ranked retailer of dog houses. If you're looking for a wide range of styles and price points, excellent customer service or a generous return policy, you'll want to shop with one of our higher-rated online stores.

Visit Site

Continued from above

Fortunately, no matter what your style or price range, you'll find the world's best selection by shopping for your dog house online. There's no need to settle for something in person that doesn't meet your expectations when today's online pet stores - even the bigger names in home improvement and pet supplies - carry every type of dog house known to man (and dog).

As you shop around for the right dog house for your canine companion, it might be easy to feel overwhelmed by the number of stores and options available today. To help simplify the process and find your pet's perfect hangout spot, keep these criteria in mind:

  • Selection: How many styles of dog house can you find when shopping on a particular retailer's store? Are all of the items in stock? Will you have a variety to choose from within your price range and desired features?
  • Price. Are the prices offered competitive with other retailers'? Does the store offer free shipping, discounts, or anything else to make your dog house purchase more affordable?
  • Reputation. How well does the company keep its customers happy? Does the retailer have a solid return policy and/or satisfaction guarantee? What do other shoppers have to say about their experience when buying from this store?

TopConsumerReviews.com has reviewed and ranked the best dog houses on the market today. We hope this information helps you find the perfect dog house for keeping your Fido safe and happy for a long time!

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