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      February 25, 2020

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Petsmart vs Pet Street Mall

To help you find the Best Dog Houses, TopConsumerReviews.com provides you with an in-depth comparison of Petsmart and Pet Street Mall.

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Today! Where can you find the best dog houses? First, you'll need to have an idea of what kind of dog house is right for your favorite four-legged friend. Are you looking for something to use inside the house, something similar to a kennel but maybe with a little more style to match your decor? Or does Spot like to spend most of the day outside, so he needs a place to get some shade, take a nap, or get out of the rain for a while? The range of dog houses on the market is truly as varied and unique as the dogs themselves!

Whether you're just looking for something inexpensive and plastic to tuck in a corner of the yard or dreaming of a mini dog mansion to rival your own home, you're not likely to find it at the average neighborhood pet supply store. Brick-and-mortar retailers have limited shelf space for these larger items, and smaller pet boutiques may only have one or two best-sellers or specialty dog houses in stock at any given time.

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Best Reviews

2020

Dog House Reviews

3 stars
Petsmart

PETSMART

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Cost:

From $62 to $270

Selection:

Approximately 12 choices

PetSmart is one of the largest brick-and-mortar pet supply stores in the US - which is why we were caught off-guard by their relatively limited online selection of dog houses. Our search during our most recent shopping trip to the PetSmart site turned up only 18 results - several of which were accessories like dog house floor mats and doors.

Of the approximately one dozen actual dog houses in their online store, prices range from low $60s to upper $200s. On the lower end, you'll find models like the Petmate Indigo Igloo-style - with an average of 4.5/5 stars over 30+ customer reviews. The higher end of the spectrum leads you to Trixie's Rustic Dog House, which comes in two sizes and is made of pine.

PetSmart didn't have the lowest prices, either. We spotted that same Trixie's model on a competitor site for 5% less. On the other hand, you'll get free shipping on orders of $49+, which applies to all of the dog houses they sell. And, since PetSmart matches their competitors' everyday prices, they would probably honor that lower price we found. Or, if you didn't want to go through the hassle of making the price match request, PetSmart also offers a 5% discount on all items ordered online and picked up at a local store. (Whether or not you'd want to do that on a larger item like a dog house is up to you.)

PetSmart offers extra savings through their rewards program, Treats. You'll earn 8 points for every dollar you spend online or in-store, including local pet services like grooming and Doggie Day Camp. Your points are valid for a full year and can be redeemed instantly at checkout (also online or in stores). You'll also earn a free surprise on your pet's birthday and get exclusive deals and discounts not available to the general public. There's no cost to sign up for Treats.

This retailer also has a generous return policy. You'll have 60 days from the date of purchase to either send back your order or take it to a brick-and-mortar location near you. You'll need your packing slip or order confirmation email, and all products have to be in their original packaging.

When it comes to selection, PetSmart is not the top choice for buying a dog house. But, if they happen to have a style you like, their customer-friendly policies and ease of making returns in-store are factors that make this store a decent option for your purchase.

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1.5 stars
Pet Street Mall

PET STREET MALL

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Cost:

From $23 to $380

Selection:

Limited (2-5 options)

Pet Street Mall has been in business for nearly two decades and has a solid "A" rating from the Better Business Bureau. But, when it comes to dog houses, their selection is extremely limited.

In fact, at the time of our most recent shopping trip to the PSM site, there were only 7 items listed in their Dog Houses category: a grooming kennel, a "hound heater", a replacement flap door, a pet teepee, an indoor "pet house" (only suitable for a very small dog), and two actual dog houses.

Those two models offered by Pet Street Mall were on the higher end of the usual price spectrum at $134.95 and $379.99. The first one, the Room with a View, was twice as expensive as a nearly identical model sold by one of PSM's competitors. Even with the advertised free shipping, it would still cost you much more to buy that dog house on this site.

The return policy offered by this retailer continues to be less than customer-friendly. You'll have to make your request within 30 days of your invoice date (NOT the delivery date), and your dog house must be in the original, unopened packaging. Even with those requirements, Pet Street Mall will still deduct a 20% restocking fee from your total refund.

For all of these reasons, Pet Street Mall continues to be our lowest-ranked retailer of dog houses. If you're looking for a wide range of styles and price points, excellent customer service or a generous return policy, you'll want to shop with one of our higher-rated online stores.

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Continued from above

Fortunately, no matter what your style or price range, you'll find the world's best selection by shopping for your dog house online. There's no need to settle for something in person that doesn't meet your expectations when today's online pet stores - even the bigger names in home improvement and pet supplies - carry every type of dog house known to man (and dog).

As you shop around for the right dog house for your canine companion, it might be easy to feel overwhelmed by the number of stores and options available today. To help simplify the process and find your pet's perfect hangout spot, keep these criteria in mind:

  • Selection: How many styles of dog house can you find when shopping on a particular retailer's store? Are all of the items in stock? Will you have a variety to choose from within your price range and desired features?
  • Price. Are the prices offered competitive with other retailers'? Does the store offer free shipping, discounts, or anything else to make your dog house purchase more affordable?
  • Reputation. How well does the company keep its customers happy? Does the retailer have a solid return policy and/or satisfaction guarantee? What do other shoppers have to say about their experience when buying from this store?

TopConsumerReviews.com has reviewed and ranked the best dog houses on the market today. We hope this information helps you find the perfect dog house for keeping your Fido safe and happy for a long time!

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