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      June 6, 2020

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Barkbox vs Pup Box

To help you find the Best Dog Treat Clubs, TopConsumerReviews.com provides you with an in-depth comparison of Barkbox and Pup Box.

To see ALL of our reviews for the Best Dog Treat Clubs, please Click Here

Join the best Dog Treat Club with Pet Treater Today! Where can you find the best Dog Treat Clubs? These membership plans are a fun, affordable way to lavish a little love on our favorite canine companions. After all, why should humans get all the fun of unboxing and getting new surprises every month?

While there are lots of options out there, there are two main products included in most Dog Treat subscription boxes: treats and toys! The best clubs make it easy for you to customize what you'll get in each delivery, based on your dog's size, preferences, and any allergies or other sensitivities. And, if you've got a pet who can unstuff a plush toy in just a matter of seconds, there are even Dog Treat Clubs that offer special packages designed to thwart even the most determined chewers in the pack!

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Best Reviews

2020

Dog Treat Club Reviews

4 stars
Barkbox

BARKBOX

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Cost:

Starts at $22/month

Bark was created with the goal of making dogs as happy as they make their people, through providing the world's best products and experiences for our four-legged friends (and us too!).

Their Dog Treat Club is called BarkBox, and each box typically comes with 2 toys, 2 treats and 1 chew. Usually, items in each shipment are selected to go along with a certain theme: a New York City box had a Lady Liberty toy ball, treats called "Central Pork Pizza", and a plush dumpling toy for hiding treats, for example. Your dog won't get the joke, but you'll be laughing as you see how BarkBox ties together themes like Bento & Blossoms, Sniffin' Safari, and Chewrassic Bark.

BarkBox is happy to customize your shipments to be the best fit for your pup: if you want more (or fewer) of a particular item, specific toy features, or need to avoid certain ingredients/allergens, the "Happy Team" at Bark is glad to connect with you and tailor your deliveries to your needs.

What does it cost to subscribe to BarkBox? That depends on if you're buying for yourself or as a gift (though we're not sure why the price difference there). Your own subscription plan can be for 1, 6, or 12 months; you'll pay $29, $25 or $22 per month, respectively. Gift subscriptions can be sent for anywhere from $35 for a single delivery to $249 for a full year of treats, toys and more. The gift plans can also be on a 3-month or 6-month plan.

Although BarkBox doesn't come with a spelled-out refund policy, their satisfaction guarantee says that if there's anything in your box that doesn't wind up being a good fit - a toy gets chewed through too easily, or your dog doesn't like a particular flavor of treats - they promise to make it right.

We want to point out that BarkBox, as a larger company, gets its fair share of complaints. Even with an "A+" rating from the Better Business Bureau, there were still more than 200 registered complaints there at the time of our review. Almost all of them are regarding subscription issues: customers who didn't realize their plan would renew automatically, or who had problems cancelling their subscription. But, the strong reputation with the BBB indicates that BarkBox's "Happy Team" is doing an appropriate job at responding to all customer concerns. We just recommend that you keep an eye on your subscription, being sure to read all of the terms and conditions carefully and taking note of when you'd need to cancel before it renews automatically.

BarkBox is affordable, friendly and fun. Customers love the monthly themes, and all signs indicate that the actual recipients - yes, the dogs! - think that the treats and toys are reliably a hit. This is a good choice for the average pet lover who wants a reliable Dog Treat Club.

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2.5 stars
Pup Box

PUP BOX

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Cost:

Starts at $29/month

Getting a puppy is a lot like having a newborn. There are so many questions about how to take care of the little one, how to get everyone sleeping on a regular schedule, and how to integrate the "baby" into the household. PupBox was created especially for new dog parents "navigating the many joys of puppyhood".

Once you've created a profile for your puppy, your boxes will be curated to address the stages your dog is likely in. Teething? Housebreaking? You'll get plenty of training guides and treats to help you carry them out! Each shipment will also include a mix of toys, chews and accessories that are just right for your dog's stage of development.

And yes, if your "puppy" is a little more...experienced….(i.e. an adult dog) you can still sign up for PupBox. Every delivery will contain 4-7 products that aren't age-specific, and you'll still get training tricks or helpful tips for your older pet.

If you just want a one-off delivery of PupBox to try it out, you'll pay $39. But, if you subscribe for a 3-, 6- or 12-month plan, the savings start to add up: your discounts will range from 12% to 25% for these longer subscriptions. Shipping is included with every delivery, regardless of length.

PupBox says that customers can reach out if any of the products in their delivery don't live up to their expectations, and that they'll send a replacement with no hassle. However, the company doesn't have a customer service phone number, with email, snail mail and social media channels as the only ways to contact them.

That's not a great thing, considering some of the customer complaints we found. Although PupBox had a decent "A-" rating from the Better Business Bureau at the time of our review, there were many negative reviews there that described difficulties getting any response from the company. Customers who were unhappy with their very first box - products weren't a good value for what they paid, or they were sized incorrectly for their large-breed puppy - didn't get a response from company reps.

Plus, there's no cancellation policy if you wind up not liking what PupBox delivers: you're committed to the full term of your membership and can only turn off the auto-renew at the end of your subscription. However, we also found complaints that described customers' frustrations with turning off the renewal but to no avail.

We really like the idea of a Dog Treat Club that follows a puppy's developmental stages and delivers right-on-time help for training, plus corresponding treats and toys. Unfortunately, PupBox has some work to do when it comes to delivering a quality experience to their subscribers.

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Continued from above

Dog Treat Clubs also make a fantastic gift for those people on your gift-giving list who seem to already have everything they could want for themselves. You won't win them over with a boring gift card or another fruit basket, but watch their eyes light up when they get another package in the mail full of novel chews and tug toys for Rover. Most of these membership subscriptions can be easily gifted for the length of time you prefer, from a one-off shipment to monthly deliveries.

When you start to compare the various Dog Treat Clubs out there today, it's easy to get overwhelmed by all of the options. To find the subscription service that's the right fit for your pet or for your gift recipient's furry friend, here are several criteria to help you "sniff out" the perfect one:

  • Contents. What do you get with each delivery? How many toys and treats are in the typical box? Do they give you a good value for your money, or are they items you could easily find at a dollar store or local big-box retailer?
  • Cost. What will you spend for your Dog Treat Club? Is there a discount if you pay in advance or if you buy a long-term subscription? Is shipping included in the monthly fee?
  • Flexibility. Do you have a range of options, both for payment and delivery schedules? Can you skip a month as needed? What if you want to change the size of the products partway through your subscription term (e.g. to get a few deliveries for each dog in your home)?
  • Reputation. What do other customers say about their experience with the Dog Treat Club? Does the company do a good job of keeping their customers happy, especially with a strong satisfaction guarantee or return policy? Has the business been rated by the BBB?

TopConsumerReviews.com has reviewed and ranked the best Dog Treat Clubs available today. We hope this information helps you find the right subscription box to delight all the puppies, doggies, and fur babies in your life for months to come!

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