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      April 10, 2020

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Barkbox vs Pup Joy

To help you find the Best Dog Treat Clubs, TopConsumerReviews.com provides you with an in-depth comparison of Barkbox and Pup Joy.

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Join the best Dog Treat Club with Pet Treater Today! Where can you find the best Dog Treat Clubs? These membership plans are a fun, affordable way to lavish a little love on our favorite canine companions. After all, why should humans get all the fun of unboxing and getting new surprises every month?

While there are lots of options out there, there are two main products included in most Dog Treat subscription boxes: treats and toys! The best clubs make it easy for you to customize what you'll get in each delivery, based on your dog's size, preferences, and any allergies or other sensitivities. And, if you've got a pet who can unstuff a plush toy in just a matter of seconds, there are even Dog Treat Clubs that offer special packages designed to thwart even the most determined chewers in the pack!

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Best Reviews

2020

Dog Treat Club Reviews

4 stars
Barkbox

BARKBOX

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Cost:

Starts at $22/month

Bark was created with the goal of making dogs as happy as they make their people, through providing the world's best products and experiences for our four-legged friends (and us too!).

Their Dog Treat Club is called BarkBox, and each box typically comes with 2 toys, 2 treats and 1 chew. Usually, items in each shipment are selected to go along with a certain theme: a New York City box had a Lady Liberty toy ball, treats called "Central Pork Pizza", and a plush dumpling toy for hiding treats, for example. Your dog won't get the joke, but you'll be laughing as you see how BarkBox ties together themes like Bento & Blossoms, Sniffin' Safari, and Chewrassic Bark.

BarkBox is happy to customize your shipments to be the best fit for your pup: if you want more (or fewer) of a particular item, specific toy features, or need to avoid certain ingredients/allergens, the "Happy Team" at Bark is glad to connect with you and tailor your deliveries to your needs.

What does it cost to subscribe to BarkBox? That depends on if you're buying for yourself or as a gift (though we're not sure why the price difference there). Your own subscription plan can be for 1, 6, or 12 months; you'll pay $29, $25 or $22 per month, respectively. Gift subscriptions can be sent for anywhere from $35 for a single delivery to $249 for a full year of treats, toys and more. The gift plans can also be on a 3-month or 6-month plan.

Although BarkBox doesn't come with a spelled-out refund policy, their satisfaction guarantee says that if there's anything in your box that doesn't wind up being a good fit - a toy gets chewed through too easily, or your dog doesn't like a particular flavor of treats - they promise to make it right.

We want to point out that BarkBox, as a larger company, gets its fair share of complaints. Even with an "A+" rating from the Better Business Bureau, there were still more than 200 registered complaints there at the time of our review. Almost all of them are regarding subscription issues: customers who didn't realize their plan would renew automatically, or who had problems cancelling their subscription. But, the strong reputation with the BBB indicates that BarkBox's "Happy Team" is doing an appropriate job at responding to all customer concerns. We just recommend that you keep an eye on your subscription, being sure to read all of the terms and conditions carefully and taking note of when you'd need to cancel before it renews automatically.

BarkBox is affordable, friendly and fun. Customers love the monthly themes, and all signs indicate that the actual recipients - yes, the dogs! - think that the treats and toys are reliably a hit. This is a good choice for the average pet lover who wants a reliable Dog Treat Club.

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3.5 stars
Pup Joy

PUP JOY

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Cost:

Starts at $26/month

With so many companies taking the approach of supporting independent small businesses, it's no surprise that a Dog Treat Club like PupJoy tries to source most of the items in their monthly subscription packages from high-quality, socially-responsible artisan suppliers. That means you'll get natural, organic goods for your pet's healthy lifestyle - while still giving him fun treats and toys he can enjoy for a long time.

PupJoy gives you a ton of options straight out of the gate during their signup process. Here are the choices for you to make:

  • Contents: Treats, Toys & Chews; Toys Only; Treats & Chews
  • Type of Treats: All-Natural, Organic, Grain-Free, Protein Sensitive
  • Type of Toys: Variety or Plush (this is also where you can find a link to PupJoy's Power Chewers option if your dog needs more durable toys and treats)
  • Box Size: Uno (5 items) or Grande (7 items)
  • Dog Size: Tea Cup, Small, Medium, Large or "Huuuge"
  • Desired Delivery Schedule: Monthly, Bimonthly or Quarterly

Pricing with PupJoy is also very straightforward (though more expensive than some of the comparable providers in our rankings). If you choose the smaller Uno box, you can expect to pay $29 for the month-to-month plan. Alternately, you can opt into longer-term plans and save anywhere from 3% to 10% per delivery (e.g. the 12-month plan costs $312, or a per-box cost of $26). The larger Grande plan is similarly structured, with the month-to-month plan priced at $39, and savings of 5% to 15% on the longer subscription plans.

The company offers a 100% satisfaction guarantee: if anything in your subscription box doesn't go over well with your dog (or with you!), they'll replace it. We did find a review from a customer who said that she received the exact same treats in her box for five months in a row, along with some less-than-pleasant looking treats sourced from India - but she got collapsible water bowls as the replacement item, not a comparable treat. Another person signed up specifically for the Power Chewer box for their very large-breed dogs, but the toys they got were so small, they were dangerous and couldn't be used.

On the other hand, we found several dozen reviews from happy customers who said that each box met and exceeded their expectations, and that customer service was easy to contact and responsive when problems needed to be fixed. We're not quite sure what to make of the mixed nature of the customers' experiences across the board, so in the absence of a BBB rating to sway us one way or the other, we'd recommend that you consider a month-to-month membership before committing to a long-term plan by paying in advance.

Another plus for PupJoy is their Helping Paws program. It's not unique for a Dog Treat Club to support shelters and rescues, but we're always glad to see those kinds of programs in place. PupJoy partners with the BISSELL Pet Foundation by donating $2 of every subscription box purchase. The foundation helps more than 3,000 rescue organizations around the nation, addressing issues like overpopulation and helping provide foster homes for shelter pets, among other things.

We think that PupJoy is a nice option for customers who like knowing that their purchases support boutique-type suppliers of dog treats and toys, as well as helping shelter animals around the country. It's also appealing if you like being able to be very specific about the kinds of goodies you want in each delivery. However, the reported challenges with customer service and the higher-than-average pricing are the reasons that PupJoy doesn't yet earn a better rating among Dog Treat Clubs.

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Continued from above

Dog Treat Clubs also make a fantastic gift for those people on your gift-giving list who seem to already have everything they could want for themselves. You won't win them over with a boring gift card or another fruit basket, but watch their eyes light up when they get another package in the mail full of novel chews and tug toys for Rover. Most of these membership subscriptions can be easily gifted for the length of time you prefer, from a one-off shipment to monthly deliveries.

When you start to compare the various Dog Treat Clubs out there today, it's easy to get overwhelmed by all of the options. To find the subscription service that's the right fit for your pet or for your gift recipient's furry friend, here are several criteria to help you "sniff out" the perfect one:

  • Contents. What do you get with each delivery? How many toys and treats are in the typical box? Do they give you a good value for your money, or are they items you could easily find at a dollar store or local big-box retailer?
  • Cost. What will you spend for your Dog Treat Club? Is there a discount if you pay in advance or if you buy a long-term subscription? Is shipping included in the monthly fee?
  • Flexibility. Do you have a range of options, both for payment and delivery schedules? Can you skip a month as needed? What if you want to change the size of the products partway through your subscription term (e.g. to get a few deliveries for each dog in your home)?
  • Reputation. What do other customers say about their experience with the Dog Treat Club? Does the company do a good job of keeping their customers happy, especially with a strong satisfaction guarantee or return policy? Has the business been rated by the BBB?

TopConsumerReviews.com has reviewed and ranked the best Dog Treat Clubs available today. We hope this information helps you find the right subscription box to delight all the puppies, doggies, and fur babies in your life for months to come!

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