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      May 30, 2020

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Pup Joy vs Dapper Dog

To help you find the Best Dog Treat Clubs, TopConsumerReviews.com provides you with an in-depth comparison of Pup Joy and Dapper Dog.

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Join the best Dog Treat Club with Pet Treater Today! Where can you find the best Dog Treat Clubs? These membership plans are a fun, affordable way to lavish a little love on our favorite canine companions. After all, why should humans get all the fun of unboxing and getting new surprises every month?

While there are lots of options out there, there are two main products included in most Dog Treat subscription boxes: treats and toys! The best clubs make it easy for you to customize what you'll get in each delivery, based on your dog's size, preferences, and any allergies or other sensitivities. And, if you've got a pet who can unstuff a plush toy in just a matter of seconds, there are even Dog Treat Clubs that offer special packages designed to thwart even the most determined chewers in the pack!

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Best Reviews

2020

Dog Treat Club Reviews

3.5 stars
Pup Joy

PUP JOY

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Cost:

Starts at $26/month

With so many companies taking the approach of supporting independent small businesses, it's no surprise that a Dog Treat Club like PupJoy tries to source most of the items in their monthly subscription packages from high-quality, socially-responsible artisan suppliers. That means you'll get natural, organic goods for your pet's healthy lifestyle - while still giving him fun treats and toys he can enjoy for a long time.

PupJoy gives you a ton of options straight out of the gate during their signup process. Here are the choices for you to make:

  • Contents: Treats, Toys & Chews; Toys Only; Treats & Chews
  • Type of Treats: All-Natural, Organic, Grain-Free, Protein Sensitive
  • Type of Toys: Variety or Plush (this is also where you can find a link to PupJoy's Power Chewers option if your dog needs more durable toys and treats)
  • Box Size: Uno (5 items) or Grande (7 items)
  • Dog Size: Tea Cup, Small, Medium, Large or "Huuuge"
  • Desired Delivery Schedule: Monthly, Bimonthly or Quarterly

Pricing with PupJoy is also very straightforward (though more expensive than some of the comparable providers in our rankings). If you choose the smaller Uno box, you can expect to pay $29 for the month-to-month plan. Alternately, you can opt into longer-term plans and save anywhere from 3% to 10% per delivery (e.g. the 12-month plan costs $312, or a per-box cost of $26). The larger Grande plan is similarly structured, with the month-to-month plan priced at $39, and savings of 5% to 15% on the longer subscription plans.

The company offers a 100% satisfaction guarantee: if anything in your subscription box doesn't go over well with your dog (or with you!), they'll replace it. We did find a review from a customer who said that she received the exact same treats in her box for five months in a row, along with some less-than-pleasant looking treats sourced from India - but she got collapsible water bowls as the replacement item, not a comparable treat. Another person signed up specifically for the Power Chewer box for their very large-breed dogs, but the toys they got were so small, they were dangerous and couldn't be used.

On the other hand, we found several dozen reviews from happy customers who said that each box met and exceeded their expectations, and that customer service was easy to contact and responsive when problems needed to be fixed. We're not quite sure what to make of the mixed nature of the customers' experiences across the board, so in the absence of a BBB rating to sway us one way or the other, we'd recommend that you consider a month-to-month membership before committing to a long-term plan by paying in advance.

Another plus for PupJoy is their Helping Paws program. It's not unique for a Dog Treat Club to support shelters and rescues, but we're always glad to see those kinds of programs in place. PupJoy partners with the BISSELL Pet Foundation by donating $2 of every subscription box purchase. The foundation helps more than 3,000 rescue organizations around the nation, addressing issues like overpopulation and helping provide foster homes for shelter pets, among other things.

We think that PupJoy is a nice option for customers who like knowing that their purchases support boutique-type suppliers of dog treats and toys, as well as helping shelter animals around the country. It's also appealing if you like being able to be very specific about the kinds of goodies you want in each delivery. However, the reported challenges with customer service and the higher-than-average pricing are the reasons that PupJoy doesn't yet earn a better rating among Dog Treat Clubs.

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3.5 stars
Dapper Dog

DAPPER DOG

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Cost:

$35.99/month

Do you want your dog to look "fetching" (pun intended) every time you go out for a walk? The Dapper Dog Box is the only Dog Treat Club we found that includes a stylish bandana with every shipment, ensuring that your furry friend is on trend.

With every shipment, your pet will receive that cute bandana along with five full-size products. These may include edible treats, toys and accessories. Each box has a theme like Southern Charm or Happy Howlidays, delighting owners with creativity every time a new delivery comes. Better yet, Dapper Dog donates a portion of each sale to an animal shelter or rescue organization, making it a win-win.

Your subscription to Dapper Dog's Standard box will cost $35.99. If you prepay for your entire delivery plan, you'll get a 5% discount. Be sure to choose the appropriate size for the box: extra-small (0-12 lbs.), small-medium (13-34 lbs.), or large-extra-large (35+ lbs.).

The company offers a 100% satisfaction guarantee. If any of the items in your subscription box don't live up to your expectations, they'll either replace the item (equal or greater value), give you a refund for the value of the item, or credit your account towards future orders.

You may have to click around to find the order page that lets you order more than a month-to-month plan. From the main page, we had to go to the Gift page to get an order form that let us choose either a 1-month or 3-month subscription. That doesn't offer as many options as some of the Dog Treat Clubs offered by other providers, but some customers might like not having to be locked into 6- or 12-month subscriptions.

What is Dapper Dog's cancellation policy? We found two different answers. In the FAQ, it says that if you cancel your subscription before the end of the term, you won't get a refund for any unshipped boxes. Your deliveries will continue to arrive until your full subscription has been fulfilled. On the other hand, the Terms and Conditions state that Dapper Dog can terminate your prepaid membership at their discretion and give you a credit or refund for any remaining months on your subscription. Neither of those are as customer-friendly as many of Dapper Dog's competitors in the Dog Treat Club industry.

On a positive note, almost every single customer review of this subscription club raves about the quality of the toys and treats in each delivery, and the great attention to customer service received from reps at Dapper Dog when something didn't live up to expectations. Given that this club is one of the most expensive plans on the market, it's good to hear that people feel that they're getting their money's worth.

Dapper Dog is an entertaining option if you enjoy having accessories for your dog, along with healthy treats and fun toys. We hope to see a clearer satisfaction guarantee in the future, along with subscription prices that are more competitive with other Dog Treat Clubs.

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Continued from above

Dog Treat Clubs also make a fantastic gift for those people on your gift-giving list who seem to already have everything they could want for themselves. You won't win them over with a boring gift card or another fruit basket, but watch their eyes light up when they get another package in the mail full of novel chews and tug toys for Rover. Most of these membership subscriptions can be easily gifted for the length of time you prefer, from a one-off shipment to monthly deliveries.

When you start to compare the various Dog Treat Clubs out there today, it's easy to get overwhelmed by all of the options. To find the subscription service that's the right fit for your pet or for your gift recipient's furry friend, here are several criteria to help you "sniff out" the perfect one:

  • Contents. What do you get with each delivery? How many toys and treats are in the typical box? Do they give you a good value for your money, or are they items you could easily find at a dollar store or local big-box retailer?
  • Cost. What will you spend for your Dog Treat Club? Is there a discount if you pay in advance or if you buy a long-term subscription? Is shipping included in the monthly fee?
  • Flexibility. Do you have a range of options, both for payment and delivery schedules? Can you skip a month as needed? What if you want to change the size of the products partway through your subscription term (e.g. to get a few deliveries for each dog in your home)?
  • Reputation. What do other customers say about their experience with the Dog Treat Club? Does the company do a good job of keeping their customers happy, especially with a strong satisfaction guarantee or return policy? Has the business been rated by the BBB?

TopConsumerReviews.com has reviewed and ranked the best Dog Treat Clubs available today. We hope this information helps you find the right subscription box to delight all the puppies, doggies, and fur babies in your life for months to come!

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