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      January 24, 2020

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Best Buy Eyeglasses vs Glasses Spot

Best Eyeglass Stores

To help you find the Best Eyeglasses, TopConsumerReviews.com provides you with an in-depth comparison of Best Buy Eyeglasses and Glasses Spot.

To see ALL of our reviews for the Best Eyeglasses, please Click Here

Where can you find the best Eyeglasses? If you have not purchased eyeglasses online before, you may not know just how easy it is to order prescription eyeglasses online. But how can you decide which eyeglass company to use?

Obviously, you want to find quality, affordable eyeglasses that look great on you! A lot of eyeglass companies have really simplified the process of online ordering and explain the steps to order in detail on their websites. Some companies even have the virtual mirror where you can virtually try on the glasses to see what they will look like on you prior to ordering.

Continue reading below reviews

Best Reviews

2020

Eyeglasses Reviews

3.5 stars
Best Buy Eyeglasses

BEST BUY EYEGLASSES

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Best Buy Eyeglasses was founded in 2004. They offer one of the biggest selections of frames of the companies that we reviewed. They offer free shipping and returns on all orders. You can contact them 24/7 anytime support so you can shop 24/7 and if you have a question there is someone available to help you with your needs.

The website is easy to navigate and allows you to search by a variety of options, including

  • Gender
  • Brand
  • Department
  • Material
  • Shape
  • Color
  • Price
  • Lens Type
  • Frame Size

Best Buy Eyeglasses does have brand offer limits for certain manufacturers meaning that you can only purchase two of certain brands per month. If you need a pair of eyeglasses this may be the place to get them their turnaround time is extremely quick. Within 2-5 days of placing your order it will be processed and shipped.

Best Buy Eyeglasses offers free shipping and free returns, however they do charge a 10% fee on returns if you request a refund. If you do decide to cancel your order for any reason be prepared to pay a 10% cancellation fee. We did find several complaints about the company in regard to customer service and quality of their products. Customers have received the wrong products and had a difficult time getting their money refunded or their exchange processed.

Even though the company offers one of the largest selections of eyeglasses and an attractive website, we cannot ignore the customer complaints that we found. Hopefully they can address these concerns and see their rating rise in the future.

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1 star
Glasses Spot

GLASSES SPOT

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We found the Glasses Spot website to be one of the most confusing websites to navigate. For example, one place it states that they have free shipping on all orders - but then when you click on shipping it states that there is a $9.99 flat rate shipping charge on all orders under $100.

Glasses Spot advertises that they sell 58 name brands of eyeglasses. However when searching specifically for those brands, several only have 1 pair of glasses for a particular brand. At the time of our review it seemed like the website was also having some issues based on the searches we tried to perform. For example, when we clicked on eyeglasses at the top of the screen, only 2 pairs of eyeglasses came up. But if you search on the left side of the screen under frame style it reported there were 3,892 pair of eyeglasses. Frustratingly, though, we were unable to see those pairs.

Glasses Spot has progressive, anti-reflective, transition and polarized lenses. They offer a 14-day money back guarantee, however that is on the frames only and does not cover the lenses. All Deal of the Day purchases are final sales and they will not accept returns on them. Return shipping is also paid by you, the customer.

We also found customer complaints about the production time of their orders. Many reported an order taking several weeks instead of the days that are advertised on their website.

With their misleading "free shipping" claim, along with their almost non-existent eyeglass selection, Glass Spot falls well short compared to the other eyeglass companies that we reviewed. If we were actually able to see the selection of eyeglasses that they advertise we would be able to give them a higher rating.

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Continued from above

As you consider the various companies that offer eyeglasses, keep in mind these basic criteria:

  • Selection: How may frames does the company offer? Do they have an easy to navigate website that allows you to easily search for the frame style and lens type that you are looking for?
  • Cost: Which eyeglasses are the best quality for the price? The overall cost of your eyeglasses also includes any shipping or return charges the company may charge as well. When looking at the cost of the eyeglasses you will also want to consider if they offer a warranty on their products.
  • Customer Service: Does the company have a 24/7 customer service number that you can call? Are their hours going to be conducive to your schedule if you need to contact them? Do they have a virtual customer service representative available 24/7? Does the company have a history of satisfied customers? All things to consider when you are evaluating the customer service of the company that you are choosing to do business with.

TopConsumerReviews.com has reviewed and ranked the best eyeglass stores available today. We hope these reviews help you find your next pair of eyeglasses right away!

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