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      May 24, 2019

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Best Buy Eyeglasses vs Optical 4 Less

Best Eyeglass Stores

To help you find the Best Eyeglasses, TopConsumerReviews.com provides you with an in-depth comparison of Best Buy Eyeglasses and Optical 4 Less.

To see ALL of our reviews for the Best Eyeglasses, please Click Here

Where can you find the best Eyeglasses? If you have not purchased eyeglasses online before, you may not know just how easy it is to order prescription eyeglasses online. But how can you decide which eyeglass company to use?

Obviously, you want to find quality, affordable eyeglasses that look great on you! A lot of eyeglass companies have really simplified the process of online ordering and explain the steps to order in detail on their websites. Some companies even have the virtual mirror where you can virtually try on the glasses to see what they will look like on you prior to ordering.

Continue reading below reviews

Best Reviews

2019

Eyeglasses Reviews

3.5 stars
Best Buy Eyeglasses

BEST BUY EYEGLASSES Visit Site

Best Buy Eyeglasses was founded in 2004. They offer one of the biggest selections of frames of the companies that we reviewed. They offer free shipping and returns on all orders. You can contact them 24/7 anytime support so you can shop 24/7 and if you have a question there is someone available to help you with your needs.

The website is easy to navigate and allows you to search by a variety of options, including

  • Gender
  • Brand
  • Department
  • Material
  • Shape
  • Color
  • Price
  • Lens Type
  • Frame Size

Best Buy Eyeglasses does have brand offer limits for certain manufacturers meaning that you can only purchase two of certain brands per month. If you need a pair of eyeglasses this may be the place to get them their turnaround time is extremely quick. Within 2-5 days of placing your order it will be processed and shipped.

Best Buy Eyeglasses offers free shipping and free returns, however they do charge a 10% fee on returns if you request a refund. If you do decide to cancel your order for any reason be prepared to pay a 10% cancellation fee. We did find several complaints about the company in regard to customer service and quality of their products. Customers have received the wrong products and had a difficult time getting their money refunded or their exchange processed.

Even though the company offers one of the largest selections of eyeglasses and an attractive website, we cannot ignore the customer complaints that we found. Hopefully they can address these concerns and see their rating rise in the future.

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1.5 stars
Optical 4 Less

OPTICAL 4 LESS Visit Site

Optical 4 Less has been in business since 1980, the longest of any of the companies that we reviewed. However, they have the most restrictive search options on their website.

You are only able to search for eyeglasses by Type and Usage. You cannot see all of the women's frames or scroll through a list of all of the men's frames when trying to narrow down your selection. You have to search the different types of glasses each individually.

Shipping is a standard $8 for one pair of glasses and it is free for 2 or more pairs. The glasses take up to 8 days to make and shipping is 7 to 10 days. They offer a 30-day quality guarantee and they do state that they will replace your order if something is wrong with the glasses, but you will have to pay to ship them back to Hong Kong.

Customer service is a bit of a concern as there is no phone number listed for them on their website. You can open a ticket with tech support if you have any customer service issues. Of all of the eyeglass companies we reviewed Optical 4 Less is the only one that did not provide a customer service number.

We found customer complaints from people upset that they had no way to contact the company. Many said that if you have an issue and open a ticket with them, it could take weeks before they received a response.

The lack of search options was frustrating, and the inability to contact a live person if you have an issue or question about your order was concerning to us from a customer service perspective. We suggest you shop for eyeglasses with a higher rated company.

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Continued from above

As you consider the various companies that offer eyeglasses, keep in mind these basic criteria:

  • Selection: How may frames does the company offer? Do they have an easy to navigate website that allows you to easily search for the frame style and lens type that you are looking for?
  • Cost: Which eyeglasses are the best quality for the price? The overall cost of your eyeglasses also includes any shipping or return charges the company may charge as well. When looking at the cost of the eyeglasses you will also want to consider if they offer a warranty on their products.
  • Customer Service: Does the company have a 24/7 customer service number that you can call? Are their hours going to be conducive to your schedule if you need to contact them? Do they have a virtual customer service representative available 24/7? Does the company have a history of satisfied customers? All things to consider when you are evaluating the customer service of the company that you are choosing to do business with.

TopConsumerReviews.com has reviewed and ranked the best eyeglass stores available today. We hope these reviews help you find your next pair of eyeglasses right away!

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