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      April 4, 2020

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Eye Buy Direct vs 39 Dollar Glasses

Best Eyeglass Stores

To help you find the Best Eyeglasses, TopConsumerReviews.com provides you with an in-depth comparison of Eye Buy Direct and 39 Dollar Glasses.

To see ALL of our reviews for the Best Eyeglasses, please Click Here

Where can you find the best Eyeglasses? If you have not purchased eyeglasses online before, you may not know just how easy it is to order prescription eyeglasses online. But how can you decide which eyeglass company to use?

Obviously, you want to find quality, affordable eyeglasses that look great on you! A lot of eyeglass companies have really simplified the process of online ordering and explain the steps to order in detail on their websites. Some companies even have the virtual mirror where you can virtually try on the glasses to see what they will look like on you prior to ordering.

Continue reading below reviews

Best Reviews

2020

Eyeglasses Reviews

4.5 stars
Eye Buy Direct

EYE BUY DIRECT

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Eye Buy Direct has been in business since 2006. They offer a selection 450 pairs of women's glasses, 496 pairs of men's glasses and 17 pairs of children's glasses.

To narrow down your search for eyeglasses, Eye Buy Direct offers the following search options:

  • Gender
  • Size
  • Shape
  • Rim Material
  • Color
  • Features

The return policy at Eye Buy Direct is a 14-day fit and style guarantee which allows customers to make an equal exchange or return with no questions asked. They also have a one-year product guarantee which allows customers a one- time replacement pair within 12 months. The warranty is for glasses that have defects in materials and workmanship.

Eye Buy Direct offers discounts to students which are 20% off and free shipping. They also have a Buy One Give One Program: when you purchase a pair of glasses you can select a person in need from another country to receive a pair of eyeglasses for free.

Shipping is free at Eye Buy Direct for orders over $99. If your order is under $99 shipping is $5.95. Customer Service is available 24/7 Via Live chat, or you can call their customer service number Monday- Friday 9a-12a EST and 9a-6p EST on the weekends.

Overall the customer reviews that we found were positive. Customers thought that Eye Buy Direct offered a good, quality product for the price and that their customer service department was responsive to any issues that arose. They have a good selection of eyeglasses to choose from and nice discounts for students. When buying eyeglasses, Eye Buy Direct is worth your consideration.

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3 stars
39 Dollar Glasses

39 DOLLAR GLASSES

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39 Dollar Glasses has been in business since 2001. One of the nice things about 39 Glasses is that all of the orders are made in their New York laboratory. This means their turnaround time is significantly less than those companies that we reviewed that were based outside of the U.S.

The 39 Dollar Glasses website is easy to navigate and gives you a number of options to search with, including:

  • Gender
  • Frame material
  • Frame shape
  • Frame color
  • Total frame width
  • Temple length
  • Lens type

The price that they advertise for their frames includes thin and lightweight lenses featuring 100% UV protection and anti- scratch coating. Most orders ship within 2-7 business days. Shipping is $4.95 on orders less than $99. Orders $99 and greater have free shipping.

Another feature we liked is their Rewards Program. When you purchase from 39 Dollar Glasses you are automatically enrolled in their Eye Bucks Rewards Program. 4% of your eyeglass purchases will be deposited into your customer account that you can use for money off of your next purchase.

They also have a convenient return policy. If you are unhappy for any reason you may return your eyeglasses for a one-time exchange at no cost or a full store credit for up to 90 days after delivery. Return shipping is free. If you have a shipping charge on your initial order it is non- refundable.

Customer service at 39 Dollar Glasses is only available M-F between 9-5, which isn't as good as some of the other companies we've reviewed that offer 24/7 phone access. However they do a have a virtual customer service agent available 24/7. Also, at the time of this review the FAQ section on the company website was blank. With their limited customer service hours and not being able to go to the FAQ page and get information during the hours that customer service isn't available, their overall customer service not as attractive as the other companies that we reviewed.

We didn't find many customer complaints about 39 Dollar Glasses. Most customers said they felt as thought they have a reasonably priced product and that they respond to customer service and warranty issues in a timey manner.

While 39 Dollar Glasses offers some nice features, including a rewards program, their customer service issues bring their rating down in our review.

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Continued from above

As you consider the various companies that offer eyeglasses, keep in mind these basic criteria:

  • Selection: How may frames does the company offer? Do they have an easy to navigate website that allows you to easily search for the frame style and lens type that you are looking for?
  • Cost: Which eyeglasses are the best quality for the price? The overall cost of your eyeglasses also includes any shipping or return charges the company may charge as well. When looking at the cost of the eyeglasses you will also want to consider if they offer a warranty on their products.
  • Customer Service: Does the company have a 24/7 customer service number that you can call? Are their hours going to be conducive to your schedule if you need to contact them? Do they have a virtual customer service representative available 24/7? Does the company have a history of satisfied customers? All things to consider when you are evaluating the customer service of the company that you are choosing to do business with.

TopConsumerReviews.com has reviewed and ranked the best eyeglass stores available today. We hope these reviews help you find your next pair of eyeglasses right away!

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