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      October 21, 2020

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Eye Buy Direct vs Glasses Spot

Best Eyeglass Stores

To help you find the Best Eyeglasses, TopConsumerReviews.com provides you with an in-depth comparison of Eye Buy Direct and Glasses Spot.

To see ALL of our reviews for the Best Eyeglasses, please Click Here

Where can you find the best Eyeglasses? If you have not purchased eyeglasses online before, you may not know just how easy it is to order prescription eyeglasses online. But how can you decide which eyeglass company to use?

Obviously, you want to find quality, affordable eyeglasses that look great on you! A lot of eyeglass companies have really simplified the process of online ordering and explain the steps to order in detail on their websites. Some companies even have the virtual mirror where you can virtually try on the glasses to see what they will look like on you prior to ordering.

Continue reading below reviews

Best Reviews

2020

Eyeglasses Reviews

4.5 stars
Eye Buy Direct

EYE BUY DIRECT

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Eye Buy Direct has been in business since 2006. They offer a selection 450 pairs of women's glasses, 496 pairs of men's glasses and 17 pairs of children's glasses.

To narrow down your search for eyeglasses, Eye Buy Direct offers the following search options:

  • Gender
  • Size
  • Shape
  • Rim Material
  • Color
  • Features

The return policy at Eye Buy Direct is a 14-day fit and style guarantee which allows customers to make an equal exchange or return with no questions asked. They also have a one-year product guarantee which allows customers a one- time replacement pair within 12 months. The warranty is for glasses that have defects in materials and workmanship.

Eye Buy Direct offers discounts to students which are 20% off and free shipping. They also have a Buy One Give One Program: when you purchase a pair of glasses you can select a person in need from another country to receive a pair of eyeglasses for free.

Shipping is free at Eye Buy Direct for orders over $99. If your order is under $99 shipping is $5.95. Customer Service is available 24/7 Via Live chat, or you can call their customer service number Monday- Friday 9a-12a EST and 9a-6p EST on the weekends.

Overall the customer reviews that we found were positive. Customers thought that Eye Buy Direct offered a good, quality product for the price and that their customer service department was responsive to any issues that arose. They have a good selection of eyeglasses to choose from and nice discounts for students. When buying eyeglasses, Eye Buy Direct is worth your consideration.

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1 star
Glasses Spot

GLASSES SPOT

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We found the Glasses Spot website to be one of the most confusing websites to navigate. For example, one place it states that they have free shipping on all orders - but then when you click on shipping it states that there is a $9.99 flat rate shipping charge on all orders under $100.

Glasses Spot advertises that they sell 58 name brands of eyeglasses. However when searching specifically for those brands, several only have 1 pair of glasses for a particular brand. At the time of our review it seemed like the website was also having some issues based on the searches we tried to perform. For example, when we clicked on eyeglasses at the top of the screen, only 2 pairs of eyeglasses came up. But if you search on the left side of the screen under frame style it reported there were 3,892 pair of eyeglasses. Frustratingly, though, we were unable to see those pairs.

Glasses Spot has progressive, anti-reflective, transition and polarized lenses. They offer a 14-day money back guarantee, however that is on the frames only and does not cover the lenses. All Deal of the Day purchases are final sales and they will not accept returns on them. Return shipping is also paid by you, the customer.

We also found customer complaints about the production time of their orders. Many reported an order taking several weeks instead of the days that are advertised on their website.

With their misleading "free shipping" claim, along with their almost non-existent eyeglass selection, Glass Spot falls well short compared to the other eyeglass companies that we reviewed. If we were actually able to see the selection of eyeglasses that they advertise we would be able to give them a higher rating.

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Continued from above

As you consider the various companies that offer eyeglasses, keep in mind these basic criteria:

  • Selection: How may frames does the company offer? Do they have an easy to navigate website that allows you to easily search for the frame style and lens type that you are looking for?
  • Cost: Which eyeglasses are the best quality for the price? The overall cost of your eyeglasses also includes any shipping or return charges the company may charge as well. When looking at the cost of the eyeglasses you will also want to consider if they offer a warranty on their products.
  • Customer Service: Does the company have a 24/7 customer service number that you can call? Are their hours going to be conducive to your schedule if you need to contact them? Do they have a virtual customer service representative available 24/7? Does the company have a history of satisfied customers? All things to consider when you are evaluating the customer service of the company that you are choosing to do business with.

TopConsumerReviews.com has reviewed and ranked the best eyeglass stores available today. We hope these reviews help you find your next pair of eyeglasses right away!

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