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      February 17, 2020

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Glasses USA vs 39 Dollar Glasses

Best Eyeglass Stores

To help you find the Best Eyeglasses, TopConsumerReviews.com provides you with an in-depth comparison of Glasses USA and 39 Dollar Glasses.

To see ALL of our reviews for the Best Eyeglasses, please Click Here

Where can you find the best Eyeglasses? If you have not purchased eyeglasses online before, you may not know just how easy it is to order prescription eyeglasses online. But how can you decide which eyeglass company to use?

Obviously, you want to find quality, affordable eyeglasses that look great on you! A lot of eyeglass companies have really simplified the process of online ordering and explain the steps to order in detail on their websites. Some companies even have the virtual mirror where you can virtually try on the glasses to see what they will look like on you prior to ordering.

Continue reading below reviews

Best Reviews

2020

Eyeglasses Reviews

5 stars
Glasses USA

GLASSES USA

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TopConsumerReviews.com Best-In-Class Blue Ribbon Award In business for over 10 years, Glasses USA has a fantastic website and offers a huge selection of 668 men's glasses and 819 women's glasses.

In order to help you narrow down your eyeglass search, Glasses USA provides several search options to navigate their vast inventory:

  • Frame Shape
  • Color
  • Frame Type
  • Size
  • Material
  • Brand
  • Features
  • Marked Frames
  • Price
  • Frame Measurements

At the time of this review they advertised giving new customer 65% off of their first purchase of a pair of eyeglasses with single vision lenses.

If you are unsure of your current prescription Glasses USA even has an app that you can install on your phone that will show you the prescription of your current glasses!

You have 14 days to try your glasses once you receive them and can return for a full refund, no questions asked. They are one of the few companies that we reviewed that has a 24/7 customer service line that you can contact anytime with questions or concerns. The frames also have a one-year manufacturer warranty against any manufacturer defects. In the unlikely event that your frames or lenses would break after the initial 14 day return period and are within one year of purchase, they will provide you with a store credit for 50% of your original purchase price of your glasses.

Glasses USA also has a great virtual mirror feature on their website. This allows you to see what the glasses will look like on you, so that you can try as many pairs of glasses as you want virtually before making a decision on your purchase.

If you find the same pair of eyeglasses being sold on a competitor's website, Glasses USA will beat their price by 10%. They also offer a Student Discount of 70% off a lens upgrade and accept insurance plans.

Orders are typically shipped within 10 days of receipt of payment. Standard shipping of 7-10 business days is free. Optionally, you can upgrade your shipping for an additional cost if you need the glasses sooner than the 7-10 day shipping window.

The biggest customer complaint that we found about Glasses USA is that it takes a few weeks to receive your order. Glasses USA openly states on their website that their production time is 10 days and shipping time adds another 10 days to the timeline so you should plan on 20 days from the date you place your order until you receive your new eyeglasses.

With a great selection, free shipping, and the virtual mirror on their website, Glasses USA sets the standard in Eyeglasses. They earn our highest rating.

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3 stars
39 Dollar Glasses

39 DOLLAR GLASSES

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39 Dollar Glasses has been in business since 2001. One of the nice things about 39 Glasses is that all of the orders are made in their New York laboratory. This means their turnaround time is significantly less than those companies that we reviewed that were based outside of the U.S.

The 39 Dollar Glasses website is easy to navigate and gives you a number of options to search with, including:

  • Gender
  • Frame material
  • Frame shape
  • Frame color
  • Total frame width
  • Temple length
  • Lens type

The price that they advertise for their frames includes thin and lightweight lenses featuring 100% UV protection and anti- scratch coating. Most orders ship within 2-7 business days. Shipping is $4.95 on orders less than $99. Orders $99 and greater have free shipping.

Another feature we liked is their Rewards Program. When you purchase from 39 Dollar Glasses you are automatically enrolled in their Eye Bucks Rewards Program. 4% of your eyeglass purchases will be deposited into your customer account that you can use for money off of your next purchase.

They also have a convenient return policy. If you are unhappy for any reason you may return your eyeglasses for a one-time exchange at no cost or a full store credit for up to 90 days after delivery. Return shipping is free. If you have a shipping charge on your initial order it is non- refundable.

Customer service at 39 Dollar Glasses is only available M-F between 9-5, which isn't as good as some of the other companies we've reviewed that offer 24/7 phone access. However they do a have a virtual customer service agent available 24/7. Also, at the time of this review the FAQ section on the company website was blank. With their limited customer service hours and not being able to go to the FAQ page and get information during the hours that customer service isn't available, their overall customer service not as attractive as the other companies that we reviewed.

We didn't find many customer complaints about 39 Dollar Glasses. Most customers said they felt as thought they have a reasonably priced product and that they respond to customer service and warranty issues in a timey manner.

While 39 Dollar Glasses offers some nice features, including a rewards program, their customer service issues bring their rating down in our review.

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Continued from above

As you consider the various companies that offer eyeglasses, keep in mind these basic criteria:

  • Selection: How may frames does the company offer? Do they have an easy to navigate website that allows you to easily search for the frame style and lens type that you are looking for?
  • Cost: Which eyeglasses are the best quality for the price? The overall cost of your eyeglasses also includes any shipping or return charges the company may charge as well. When looking at the cost of the eyeglasses you will also want to consider if they offer a warranty on their products.
  • Customer Service: Does the company have a 24/7 customer service number that you can call? Are their hours going to be conducive to your schedule if you need to contact them? Do they have a virtual customer service representative available 24/7? Does the company have a history of satisfied customers? All things to consider when you are evaluating the customer service of the company that you are choosing to do business with.

TopConsumerReviews.com has reviewed and ranked the best eyeglass stores available today. We hope these reviews help you find your next pair of eyeglasses right away!

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