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      November 18, 2019

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Glasses USA

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Glasses USA vs Best Buy Eyeglasses

Best Eyeglass Stores

To help you find the Best Eyeglasses, TopConsumerReviews.com provides you with an in-depth comparison of Glasses USA and Best Buy Eyeglasses.

To see ALL of our reviews for the Best Eyeglasses, please Click Here

Where can you find the best Eyeglasses? If you have not purchased eyeglasses online before, you may not know just how easy it is to order prescription eyeglasses online. But how can you decide which eyeglass company to use?

Obviously, you want to find quality, affordable eyeglasses that look great on you! A lot of eyeglass companies have really simplified the process of online ordering and explain the steps to order in detail on their websites. Some companies even have the virtual mirror where you can virtually try on the glasses to see what they will look like on you prior to ordering.

Continue reading below reviews

Best Reviews

2019

Eyeglasses Reviews

5 stars
Glasses USA

GLASSES USA Visit Site

TopConsumerReviews.com Best-In-Class Blue Ribbon Award In business for over 10 years, Glasses USA has a fantastic website and offers a huge selection of 668 men's glasses and 819 women's glasses.

In order to help you narrow down your eyeglass search, Glasses USA provides several search options to navigate their vast inventory:

  • Frame Shape
  • Color
  • Frame Type
  • Size
  • Material
  • Brand
  • Features
  • Marked Frames
  • Price
  • Frame Measurements

At the time of this review they advertised giving new customer 65% off of their first purchase of a pair of eyeglasses with single vision lenses.

If you are unsure of your current prescription Glasses USA even has an app that you can install on your phone that will show you the prescription of your current glasses!

You have 14 days to try your glasses once you receive them and can return for a full refund, no questions asked. They are one of the few companies that we reviewed that has a 24/7 customer service line that you can contact anytime with questions or concerns. The frames also have a one-year manufacturer warranty against any manufacturer defects. In the unlikely event that your frames or lenses would break after the initial 14 day return period and are within one year of purchase, they will provide you with a store credit for 50% of your original purchase price of your glasses.

Glasses USA also has a great virtual mirror feature on their website. This allows you to see what the glasses will look like on you, so that you can try as many pairs of glasses as you want virtually before making a decision on your purchase.

If you find the same pair of eyeglasses being sold on a competitor's website, Glasses USA will beat their price by 10%. They also offer a Student Discount of 70% off a lens upgrade and accept insurance plans.

Orders are typically shipped within 10 days of receipt of payment. Standard shipping of 7-10 business days is free. Optionally, you can upgrade your shipping for an additional cost if you need the glasses sooner than the 7-10 day shipping window.

The biggest customer complaint that we found about Glasses USA is that it takes a few weeks to receive your order. Glasses USA openly states on their website that their production time is 10 days and shipping time adds another 10 days to the timeline so you should plan on 20 days from the date you place your order until you receive your new eyeglasses.

With a great selection, free shipping, and the virtual mirror on their website, Glasses USA sets the standard in Eyeglasses. They earn our highest rating.

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3.5 stars
Best Buy Eyeglasses

BEST BUY EYEGLASSES Visit Site

Best Buy Eyeglasses was founded in 2004. They offer one of the biggest selections of frames of the companies that we reviewed. They offer free shipping and returns on all orders. You can contact them 24/7 anytime support so you can shop 24/7 and if you have a question there is someone available to help you with your needs.

The website is easy to navigate and allows you to search by a variety of options, including

  • Gender
  • Brand
  • Department
  • Material
  • Shape
  • Color
  • Price
  • Lens Type
  • Frame Size

Best Buy Eyeglasses does have brand offer limits for certain manufacturers meaning that you can only purchase two of certain brands per month. If you need a pair of eyeglasses this may be the place to get them their turnaround time is extremely quick. Within 2-5 days of placing your order it will be processed and shipped.

Best Buy Eyeglasses offers free shipping and free returns, however they do charge a 10% fee on returns if you request a refund. If you do decide to cancel your order for any reason be prepared to pay a 10% cancellation fee. We did find several complaints about the company in regard to customer service and quality of their products. Customers have received the wrong products and had a difficult time getting their money refunded or their exchange processed.

Even though the company offers one of the largest selections of eyeglasses and an attractive website, we cannot ignore the customer complaints that we found. Hopefully they can address these concerns and see their rating rise in the future.

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Continued from above

As you consider the various companies that offer eyeglasses, keep in mind these basic criteria:

  • Selection: How may frames does the company offer? Do they have an easy to navigate website that allows you to easily search for the frame style and lens type that you are looking for?
  • Cost: Which eyeglasses are the best quality for the price? The overall cost of your eyeglasses also includes any shipping or return charges the company may charge as well. When looking at the cost of the eyeglasses you will also want to consider if they offer a warranty on their products.
  • Customer Service: Does the company have a 24/7 customer service number that you can call? Are their hours going to be conducive to your schedule if you need to contact them? Do they have a virtual customer service representative available 24/7? Does the company have a history of satisfied customers? All things to consider when you are evaluating the customer service of the company that you are choosing to do business with.

TopConsumerReviews.com has reviewed and ranked the best eyeglass stores available today. We hope these reviews help you find your next pair of eyeglasses right away!

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