Best Reviews TopConsumerReviews.com Best Eyeglasses Best Reviews
Best Reviews
      July 21, 2019

Home  >  Eyeglasses  >  Glasses USA vs Frames Direct

Best

Eyeglasses

  1. Eyeglasses
  2. Eye Buy Direct
  3. Goggles 4 U
  4. Best Buy Eyeglasses
  5. Glasses Shop
  6. 39 Dollar Glasses
  7. Frames Direct
  8. Glasses Spot

Compare Products

  • Select any 2 companies in our reviews to compare them head-to-head!
  • Compare

Your Information Is Secure
101 Tips for Preventing Headaches Newsletter

Latest Reviews

Cruise Vacations

Dental insurance

Keto Diets

Learn to Read Programs

Menopause Relief

Online Fitness

Personal Trainers

Pet Meds

Popular Diets

Wedding Planning Guides

 

Individual Reviews

Glasses USA

Eyeglasses

Eye Buy Direct

Goggles 4 U

Best Buy Eyeglasses

Glasses Shop

39 Dollar Glasses

Frames Direct

Glasses Spot

 

Our professional reviewers evaluate products and services independently, but Top Consumer Reviews may earn money when you click on the links on our pages. Learn more.

Better Business Bureau Reliability Seal

Glasses USA vs Frames Direct

Best Eyeglass Stores

To help you find the Best Eyeglasses, TopConsumerReviews.com provides you with an in-depth comparison of Glasses USA and Frames Direct.

To see ALL of our reviews for the Best Eyeglasses, please Click Here

Where can you find the best Eyeglasses? If you have not purchased eyeglasses online before, you may not know just how easy it is to order prescription eyeglasses online. But how can you decide which eyeglass company to use?

Obviously, you want to find quality, affordable eyeglasses that look great on you! A lot of eyeglass companies have really simplified the process of online ordering and explain the steps to order in detail on their websites. Some companies even have the virtual mirror where you can virtually try on the glasses to see what they will look like on you prior to ordering.

Continue reading below reviews

Best Reviews

2019

Eyeglasses Reviews

5 stars
Glasses USA

GLASSES USA Visit Site

TopConsumerReviews.com Best-In-Class Blue Ribbon Award In business for over 10 years, Glasses USA has a fantastic website and offers a huge selection of 668 men's glasses and 819 women's glasses.

In order to help you narrow down your eyeglass search, Glasses USA provides several search options to navigate their vast inventory:

  • Frame Shape
  • Color
  • Frame Type
  • Size
  • Material
  • Brand
  • Features
  • Marked Frames
  • Price
  • Frame Measurements

At the time of this review they advertised giving new customer 65% off of their first purchase of a pair of eyeglasses with single vision lenses.

If you are unsure of your current prescription Glasses USA even has an app that you can install on your phone that will show you the prescription of your current glasses!

You have 14 days to try your glasses once you receive them and can return for a full refund, no questions asked. They are one of the few companies that we reviewed that has a 24/7 customer service line that you can contact anytime with questions or concerns. The frames also have a one-year manufacturer warranty against any manufacturer defects. In the unlikely event that your frames or lenses would break after the initial 14 day return period and are within one year of purchase, they will provide you with a store credit for 50% of your original purchase price of your glasses.

Glasses USA also has a great virtual mirror feature on their website. This allows you to see what the glasses will look like on you, so that you can try as many pairs of glasses as you want virtually before making a decision on your purchase.

If you find the same pair of eyeglasses being sold on a competitor's website, Glasses USA will beat their price by 10%. They also offer a Student Discount of 70% off a lens upgrade and accept insurance plans.

Orders are typically shipped within 10 days of receipt of payment. Standard shipping of 7-10 business days is free. Optionally, you can upgrade your shipping for an additional cost if you need the glasses sooner than the 7-10 day shipping window.

The biggest customer complaint that we found about Glasses USA is that it takes a few weeks to receive your order. Glasses USA openly states on their website that their production time is 10 days and shipping time adds another 10 days to the timeline so you should plan on 20 days from the date you place your order until you receive your new eyeglasses.

With a great selection, free shipping, and the virtual mirror on their website, Glasses USA sets the standard in Eyeglasses. They earn our highest rating.

Visit Site

2.5 stars
Frames Direct

FRAMES DIRECT Visit Site

Frames Direct has been in business since 1996. They are owned by Essilor, which is the world's largest lens company. Being owned by the largest lens company allows Frames Direct to offer the highest quality lenses at a reasonable price.

Frames Direct offers hundreds of name brand eyeglasses and gives you several ways to search while shopping. Some of these include:

  • Bestsellers
  • Price
  • Brand
  • Style
  • Frame material
  • Frame shape
  • Frame color
  • Frame size
  • Type

When buying lenses, Frames Direct includes a UV lens coating as well as an anti-scratch coating and edge polishing for free. However, keep in mind while you are shopping for your eyeglasses on their website that the frames don't include the price of the lenses.

One nice feature we liked is their price match guarantee. If you are shopping around and find the same pair of frames at another company, Frames Direct will match their price. While this applies to frames, they do not price match prescription lenses.

Frames Direct accepts both Flexible Spending Accounts (FSA) and Health Spending Accounts (HSA). They offer free shipping, but that does not apply to contact lens orders, international orders and some exchanges.

If giving back is important to you, you'll want to take notice: Frames Direct donates a pair of glasses on your behalf once your order ships, which is part of the Essilor Groups mission.

Frames Direct provides a 30-day lens guarantee as well as a 30 day return policy on all frames and sunglasses. Their customer service hours are M-Th 8a-7p, Friday 8a-6p, Saturday 8a-5p and they are closed on Sundays.

Of all of the companies that we reviewed Frames Direct had one of the highest number of customer complaints. For example, customers who had ordered their glasses months ago and never received them contacted the company - only to be told that they were out of stock on that item.

Frames Direct's wide selection of frames is attractive. However their inconsistency in production times as well as high rate of customer complaints results in a drop in their rating.

Visit Site

Continued from above

As you consider the various companies that offer eyeglasses, keep in mind these basic criteria:

  • Selection: How may frames does the company offer? Do they have an easy to navigate website that allows you to easily search for the frame style and lens type that you are looking for?
  • Cost: Which eyeglasses are the best quality for the price? The overall cost of your eyeglasses also includes any shipping or return charges the company may charge as well. When looking at the cost of the eyeglasses you will also want to consider if they offer a warranty on their products.
  • Customer Service: Does the company have a 24/7 customer service number that you can call? Are their hours going to be conducive to your schedule if you need to contact them? Do they have a virtual customer service representative available 24/7? Does the company have a history of satisfied customers? All things to consider when you are evaluating the customer service of the company that you are choosing to do business with.

TopConsumerReviews.com has reviewed and ranked the best eyeglass stores available today. We hope these reviews help you find your next pair of eyeglasses right away!

Whittemore Library Accepts Eyeglasses for Lions Club

Support local journalism in Naugatuck by becoming a Patch member and receive some great perks along the way. ...

Published:  Fri, 19 Jul 2019 12:18:00 GMT



The 11 Best Places to Buy Eyeglasses Online

Shopping online rules for a lot of reasons, most of which have to do with not needing to leave the couch or put Real Pants on. You can shop for truly anything online nowadays, including things that ...

Published:  Mon, 08 Jul 2019 20:36:00 GMT



Why swimming in your contact lenses is a very, very bad idea

Contact lenses help the visually challenged stay active. These soft discs that reside on your eyeballs allow people to run, hike and perform a whole slew of other activities without eyeglasses sliding ...

Published:  Thu, 18 Jul 2019 09:12:00 GMT



BLOG: Kenya day 2: More than meets the eyeglasses

Day 2 is met with a bit of soreness and body aches after having examined a few hundred patients the day prior. Just the day before that, we had completed our more than 20-hour journey to Kenya, and ...

Published:  Tue, 09 Jul 2019 14:49:00 GMT



Optiwow launches a new website geared towards parents that appreciate top quality eyeglasses.

Optiwow, the #1 online store exclusive for kids eyewear. Created and approved by a Pediatric Ophthalmologist. Aventura, Florida - July 8, 2019 - Optiwow.com, a leading kids eyewear e-commerce ...

Published:  Mon, 08 Jul 2019 05:08:00 GMT



America's Best Contacts & Eyeglasses opens in Loveland

National Vision, an optical retail company with more than 1,000 stores across the country, recently opened an America's Best Contacts & Eyeglasses shop in east Loveland. The store at 1643 Fall River ...

Published:  Sat, 13 Jul 2019 22:05:00 GMT



Mercer Island Boy Scout Smashes Goal In Eyeglasses Drive

MERCER ISLAND, WA - You could say that Daniel Hankes didn't see this coming. In early June, the Mercer Island High School junior set out to collect about 100 eyeglasses for a project to his ...

Published:  Fri, 12 Jul 2019 11:43:00 GMT



Lost in Suburbia: The eyeglasses are half full

Not long after my 50th birthday I noticed a disturbing trend. Everyone had suddenly started printing things smaller. As I looked around, I was shocked to see that the type on the food packaging had ...

Published:  Wed, 03 Jul 2019 06:50:00 GMT



Share Us!    Share TopConsumerReviews.com on Twitter Share TopConsumerReviews.com on LinkedIn Share TopConsumerReviews.com on Google+ Share TopConsumerReviews.com on Pinterest

Home      About Us      Terms & Conditions      Privacy Policy      Contact Us      Disclosure