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      June 3, 2020

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Glasses USA vs Glasses Spot

Best Eyeglass Stores

To help you find the Best Eyeglasses, TopConsumerReviews.com provides you with an in-depth comparison of Glasses USA and Glasses Spot.

To see ALL of our reviews for the Best Eyeglasses, please Click Here

Where can you find the best Eyeglasses? If you have not purchased eyeglasses online before, you may not know just how easy it is to order prescription eyeglasses online. But how can you decide which eyeglass company to use?

Obviously, you want to find quality, affordable eyeglasses that look great on you! A lot of eyeglass companies have really simplified the process of online ordering and explain the steps to order in detail on their websites. Some companies even have the virtual mirror where you can virtually try on the glasses to see what they will look like on you prior to ordering.

Continue reading below reviews

Best Reviews

2020

Eyeglasses Reviews

5 stars
Glasses USA

GLASSES USA

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TopConsumerReviews.com Best-In-Class Blue Ribbon Award In business for over 10 years, Glasses USA has a fantastic website and offers a huge selection of 668 men's glasses and 819 women's glasses.

In order to help you narrow down your eyeglass search, Glasses USA provides several search options to navigate their vast inventory:

  • Frame Shape
  • Color
  • Frame Type
  • Size
  • Material
  • Brand
  • Features
  • Marked Frames
  • Price
  • Frame Measurements

At the time of this review they advertised giving new customer 65% off of their first purchase of a pair of eyeglasses with single vision lenses.

If you are unsure of your current prescription Glasses USA even has an app that you can install on your phone that will show you the prescription of your current glasses!

You have 14 days to try your glasses once you receive them and can return for a full refund, no questions asked. They are one of the few companies that we reviewed that has a 24/7 customer service line that you can contact anytime with questions or concerns. The frames also have a one-year manufacturer warranty against any manufacturer defects. In the unlikely event that your frames or lenses would break after the initial 14 day return period and are within one year of purchase, they will provide you with a store credit for 50% of your original purchase price of your glasses.

Glasses USA also has a great virtual mirror feature on their website. This allows you to see what the glasses will look like on you, so that you can try as many pairs of glasses as you want virtually before making a decision on your purchase.

If you find the same pair of eyeglasses being sold on a competitor's website, Glasses USA will beat their price by 10%. They also offer a Student Discount of 70% off a lens upgrade and accept insurance plans.

Orders are typically shipped within 10 days of receipt of payment. Standard shipping of 7-10 business days is free. Optionally, you can upgrade your shipping for an additional cost if you need the glasses sooner than the 7-10 day shipping window.

The biggest customer complaint that we found about Glasses USA is that it takes a few weeks to receive your order. Glasses USA openly states on their website that their production time is 10 days and shipping time adds another 10 days to the timeline so you should plan on 20 days from the date you place your order until you receive your new eyeglasses.

With a great selection, free shipping, and the virtual mirror on their website, Glasses USA sets the standard in Eyeglasses. They earn our highest rating.

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1 star
Glasses Spot

GLASSES SPOT

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We found the Glasses Spot website to be one of the most confusing websites to navigate. For example, one place it states that they have free shipping on all orders - but then when you click on shipping it states that there is a $9.99 flat rate shipping charge on all orders under $100.

Glasses Spot advertises that they sell 58 name brands of eyeglasses. However when searching specifically for those brands, several only have 1 pair of glasses for a particular brand. At the time of our review it seemed like the website was also having some issues based on the searches we tried to perform. For example, when we clicked on eyeglasses at the top of the screen, only 2 pairs of eyeglasses came up. But if you search on the left side of the screen under frame style it reported there were 3,892 pair of eyeglasses. Frustratingly, though, we were unable to see those pairs.

Glasses Spot has progressive, anti-reflective, transition and polarized lenses. They offer a 14-day money back guarantee, however that is on the frames only and does not cover the lenses. All Deal of the Day purchases are final sales and they will not accept returns on them. Return shipping is also paid by you, the customer.

We also found customer complaints about the production time of their orders. Many reported an order taking several weeks instead of the days that are advertised on their website.

With their misleading "free shipping" claim, along with their almost non-existent eyeglass selection, Glass Spot falls well short compared to the other eyeglass companies that we reviewed. If we were actually able to see the selection of eyeglasses that they advertise we would be able to give them a higher rating.

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Continued from above

As you consider the various companies that offer eyeglasses, keep in mind these basic criteria:

  • Selection: How may frames does the company offer? Do they have an easy to navigate website that allows you to easily search for the frame style and lens type that you are looking for?
  • Cost: Which eyeglasses are the best quality for the price? The overall cost of your eyeglasses also includes any shipping or return charges the company may charge as well. When looking at the cost of the eyeglasses you will also want to consider if they offer a warranty on their products.
  • Customer Service: Does the company have a 24/7 customer service number that you can call? Are their hours going to be conducive to your schedule if you need to contact them? Do they have a virtual customer service representative available 24/7? Does the company have a history of satisfied customers? All things to consider when you are evaluating the customer service of the company that you are choosing to do business with.

TopConsumerReviews.com has reviewed and ranked the best eyeglass stores available today. We hope these reviews help you find your next pair of eyeglasses right away!

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