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      May 24, 2019

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Glasses USA vs Salt City Optics

Best Eyeglass Stores

To help you find the Best Eyeglasses, TopConsumerReviews.com provides you with an in-depth comparison of Glasses USA and Salt City Optics.

To see ALL of our reviews for the Best Eyeglasses, please Click Here

Where can you find the best Eyeglasses? If you have not purchased eyeglasses online before, you may not know just how easy it is to order prescription eyeglasses online. But how can you decide which eyeglass company to use?

Obviously, you want to find quality, affordable eyeglasses that look great on you! A lot of eyeglass companies have really simplified the process of online ordering and explain the steps to order in detail on their websites. Some companies even have the virtual mirror where you can virtually try on the glasses to see what they will look like on you prior to ordering.

Continue reading below reviews

Best Reviews

2019

Eyeglasses Reviews

5 stars
Glasses USA

GLASSES USA Visit Site

TopConsumerReviews.com Best-In-Class Blue Ribbon Award In business for over 10 years, Glasses USA has a fantastic website and offers a huge selection of 668 men's glasses and 819 women's glasses.

In order to help you narrow down your eyeglass search, Glasses USA provides several search options to navigate their vast inventory:

  • Frame Shape
  • Color
  • Frame Type
  • Size
  • Material
  • Brand
  • Features
  • Marked Frames
  • Price
  • Frame Measurements

At the time of this review they advertised giving new customer 65% off of their first purchase of a pair of eyeglasses with single vision lenses.

If you are unsure of your current prescription Glasses USA even has an app that you can install on your phone that will show you the prescription of your current glasses!

You have 14 days to try your glasses once you receive them and can return for a full refund, no questions asked. They are one of the few companies that we reviewed that has a 24/7 customer service line that you can contact anytime with questions or concerns. The frames also have a one-year manufacturer warranty against any manufacturer defects. In the unlikely event that your frames or lenses would break after the initial 14 day return period and are within one year of purchase, they will provide you with a store credit for 50% of your original purchase price of your glasses.

Glasses USA also has a great virtual mirror feature on their website. This allows you to see what the glasses will look like on you, so that you can try as many pairs of glasses as you want virtually before making a decision on your purchase.

If you find the same pair of eyeglasses being sold on a competitor's website, Glasses USA will beat their price by 10%. They also offer a Student Discount of 70% off a lens upgrade and accept insurance plans.

Orders are typically shipped within 10 days of receipt of payment. Standard shipping of 7-10 business days is free. Optionally, you can upgrade your shipping for an additional cost if you need the glasses sooner than the 7-10 day shipping window.

The biggest customer complaint that we found about Glasses USA is that it takes a few weeks to receive your order. Glasses USA openly states on their website that their production time is 10 days and shipping time adds another 10 days to the timeline so you should plan on 20 days from the date you place your order until you receive your new eyeglasses.

With a great selection, free shipping, and the virtual mirror on their website, Glasses USA sets the standard in Eyeglasses. They earn our highest rating.

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2.5 stars
Salt City Optics

SALT CITY OPTICS Visit Site

Salt City Optics specializes in getting new lenses into your existing frames. While they do have a small number of "Closeout Frames" you can browse through, The real reason most people visit Salt City Optics is to get replacement lenses for eyeglass frames they already own.

When you first visit the Salt City Optics website, you find a menu bar with Eyeglasses, Sunglasses, and Reader Lenses, and Closeout Frames. The process of ordering new lenses for your existing frames is outlined in detail and seems like a very easy one to follow.

First you select the eyeglass type that you have, then choose the options you want for your new lenses. Most lens options include the following:

  • Vision Type (Single or Progressive)
  • Lens Material (Polycarbonate, Trivex, or High Index)
  • Lens Tint (multiple options and colors)
  • Premium Treatments (Anti-Glare, Blue Light Coating)

You can enter your prescription on the Cart page when you checkout, or you can email it to them separately.

Once you've completed your order, Salt City Optics sends you a box with a prepaid shipping label. Simply place you frames into the box and drop it in the mail. They custom make your frames specifically to fit your eyeglasses, and send them back to you.

If there are any issues with your lenses once you receive them, Salt City Optics will return or exchange your lenses within 30 days. They'll even send you a pre-paid return label for you to ship your lenses back.

The processing time is a little unclear. Their website states that processing time varies per lab servicing your order. This leads us to believe that they have one of several labs preparing your lenses for you. Standard shipping is 5-7 days and is free.

Customer service is available by email or phone Monday-Friday 8am-6pm MST.

If you're simply looking to replace the lenses in a pair of eyeglasses that you already love, Salt City Optics may be a great choice for you.

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Continued from above

As you consider the various companies that offer eyeglasses, keep in mind these basic criteria:

  • Selection: How may frames does the company offer? Do they have an easy to navigate website that allows you to easily search for the frame style and lens type that you are looking for?
  • Cost: Which eyeglasses are the best quality for the price? The overall cost of your eyeglasses also includes any shipping or return charges the company may charge as well. When looking at the cost of the eyeglasses you will also want to consider if they offer a warranty on their products.
  • Customer Service: Does the company have a 24/7 customer service number that you can call? Are their hours going to be conducive to your schedule if you need to contact them? Do they have a virtual customer service representative available 24/7? Does the company have a history of satisfied customers? All things to consider when you are evaluating the customer service of the company that you are choosing to do business with.

TopConsumerReviews.com has reviewed and ranked the best eyeglass stores available today. We hope these reviews help you find your next pair of eyeglasses right away!

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