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The Best Flooring Companies

Where Can You Find the Best Flooring Retailers Online?

Online flooring companies have gained popularity as excellent places to buy flooring due to several compelling reasons. First and foremost, these platforms offer an extensive selection of flooring options, encompassing various materials, styles, colors, and patterns. This vast diversity provides customers with a broad spectrum of choices, allowing them to find the perfect flooring solution to match their specific needs and preferences.

While many flooring companies attest to the quality and care they place in their product, not all are created equal. We've winnowed the wheat from the chaff to find not only the best out there, but to offer a few helpful tips for you as well.

Tuesday, March 19th

2024 Flooring Company Reviews

Flooring Inc. Review Top Consumer Reviews Best-In-Class Blue Ribbon Award 5 Star Rating

Flooring Inc.

5 Star Rating Top Consumer Reviews Best-In-Class Blue Ribbon Award

Flooring Inc. is hands down the highest quality flooring company on our list. Not only are their policies commonsense and customer-first, but their customer service is universally well regarded by their clients as demonstrated by an "A+" from the BBB. This top-notch flooring retailer provides in-depth (and easily readable) guides and tips for all of their materials, and their website is pleasantly easy-to-use. Flooring Inc.'s business practices have earned our highest ranking, and we recommend you make this site the first place you shop for your flooring needs.

Build Direct Review 4 Star Rating

Build Direct

4 Star Rating

With a "pro-rewards" program offered and very highly rated customer service, BuildDirect is an excellent choice for your flooring needs. With a good selection of high-quality flooring, and frequent deals, you are more than likely to find all the flooring staples for home or business renovation. In addition, multiple customers have reported that-when something went wrong-BuildDirect representatives were responsive and respectful in making things right. With good support, good quality, and good selection, there is little to critique when it comes to BuildDirects customer first, responsive online flooring retail service.

Home Depot Review 3 Star Rating

Home Depot

3 Star Rating

Home Depot is a large home-improvement retailer that is well-known for their hardware, appliances, and materials. When it comes to flooring, Home Depot has pretty much the standard pros-and-cons of other large home-improvement retailers: they physical locations, from which you can pick-up materials and save on shipping, however, they also are constantly looking to cut costs, and their installation "experts" are low-paid subcontractors who often perform shoddy work. While Home Depot is offering free carpet installation with the purchase of more than $699 worth of carpet, there is little else to distinguish them from other major in-person retailers, and proximity may be the deciding factor.

Lowe's Review 3 Star Rating

Lowe's

3 Star Rating

With Lowe's, you can expect many of the pros-and-cons that accompany a large retailer with physical stores. On the one hand, they have an excellent selection, the ability to view your product in store, and free-shipping with in-store pickup. However, they are known to cut corners regarding their independent contractors, and customers often report difficulty with customer service. While there is some definite value to be had ordering through Lowe's, they may not be the best choice for all comers.

Wayfair Review 2.5 Star Rating

Wayfair

2.5 Star Rating

Wayfair is a staple for low-cost furniture bought from bulk retailers, and sold among a veritable mass of other low-cost rebranded furniture. While Wayfair does offer a huge selection of flooring for low cost, offers free shipping, and has frequent deals, customer reviews of Wayfair are generally poor. Complaints include shoddy products, installation, and slow customer service. While likely a poor choice for the professional contractor, Wayfair's low cost and free shipping could potentially be appealing to the hobbyist or home-improvement minded looking for cheap flooring for a smaller project.

Menard's Review 2.5 Star Rating

Menard's

2.5 Star Rating

While you likely know them for their ubiquitous commercial jingle, Menard's is a staple in the regional home-improvement, appliance, and hardware market. That being said, they are not highly recommended by us: while Menard's has all the downsides of the largest store retailers regarding deliveries and service, they also have fewer upsides. Menard's most major issue is that-in spite of the fact they are a large company-they offer no phone-based customer support, which is an absolute deal breaker if you are handling goods worth potentially thousands of dollars. In short, while they may be convenient for in-store pickup or smaller orders, we recommend a company with larger customer-support infrastructure if you are engaging in a big-budget renovation.

Fast Floors Review 2.5 Star Rating

Fast Floors

2.5 Star Rating

FastFloors is a small flooring retailer with a respectable selection, clearly communicated prices. While their customer-fulfillment record is not perfect (as a significant number have complained of shipment delays), their customer service shows a willingness to communicate and work with their customers. Even so, they often require a $500 purchase minimum, and only offer free shipping on orders over $1200. All in all, FastFloors feels like a company that has not updated their services in years, and you will likely be served better by a company more responsive to customer complaints.

Simple Floors Review 2 Star Rating

Simple Floors

2 Star Rating

Simple Floors is a Georgia based flooring manufacturer and retailer that specializes in good quality flooring. However, their website is not very informative, and they include no details about where their flooring is manufactured, no details as to their shipping and return policies, and no details as to how one might get a sample piece of flooring to test suitability for your home. In short, it is likely that Simple Floors makes good floors (how else would they be a growing business with Georgia storefronts)? However, Simple Floors needs to do some significant work on their website, to actually convince visitors as to the quality of both their flooring and service, and inform them as to critical policies.

EmpireToday Review 1.5 Star Rating

EmpireToday

1.5 Star Rating

You likely know EmpireToday from their catchy commercials, but many others know them as the company that overcharged them for their flooring and botched the installation. EmpireToday doesn't display any of their prices online, and that's because every sale is routed through a salesperson-disguised as a "consultation" --who is going to do their best to pressure you into spending more money than you need to. In addition, customer reviews complain of chronically shoddy workmanship, as EmpireToday outsources all installations to lowest-bidder independent contractors. In short, this company will overcharge you and likely provide poor service to boot, and as such it is likely better to choose a more highly rated provider on our list.

LL Flooring Review 1.5 Star Rating

LL Flooring

1.5 Star Rating

LL Flooring is well known as a cheap flooring retailer; with the exact quality you'd expect from a company with that reputation. Having settled lawsuits in the past over dangerous levels of formaldehyde in their laminate flooring, and being infamous among contractors for shoddy workmanship and difficult-to-work-with materials, you pay for LL Flooring's low prices with future headaches down the line. While LL flooring might work out fine, purchasing from them is ultimately a gamble, and as such we recommend more highly rated flooring providers.

Compare the Best Reviews

Continued from above...

Following the many supply chain issues of the pandemic, lumber (and building materials more generally) can be more expensive than ever. If you're going to be spending the money to renovate your home, or require bulk flooring for your business or a specific project, then you want to be sure as to not only the quality of the product, but the support you'll receive as a customer.

Though vinyl seems to be all the rage these days - many of us are familiar with the "landlord special" of flat white paint and lowest-cost gray vinyl - the best flooring companies today offer multiple potential installations for your home, from glossy laminate to luxurious hardwoods, tile, and even specialty floors such as high-impact gym floors and cork.

While shipping is important for all online retailers, it is especially important for flooring, as costs can often balloon simply due to the weight of materials you order. Many large retailers offer on-site pick-up or store delivery, and that can help you save a significant amount if you have the space to haul your order from the store to your home or renovation site. In short, be sure to check shipping costs for each supplier before you order, and also keep in mind that if shipping is advertised as "free" , they may be more than making up for it in the actual cost of the boards.

Convenience is another standout feature of online flooring companies. You can browse and purchase flooring materials from the comfort of your own home, eliminating the need for time-consuming visits to traditional stores. This convenience is particularly advantageous for individuals with busy schedules or those who may not have easy access to local flooring retailers.

Moreover, online flooring companies often offer competitive pricing. Lower overhead costs compared to traditional brick-and-mortar stores enable them to provide cost-effective options to customers. Additionally, many online retailers frequently feature discounts, promotions, or bundle deals that can result in significant savings for buyers.

One specific thing to watch out for when buying flooring online is this: some less-than-reputable retailers will disguise high-pressure sales pitches as informative "consultations" to get you to order overpriced materials. In short, an ounce of research is worth a pound down the line.

So, what can you use to decide which online flooring retailer is going to be your best bet? There are a lot of them out there, and it can get overwhelming quickly. Here are some criteria that can make the experience a little more worry-free:

  • Variety: The more types of flooring a retailer carries, the more likely you are to find what you've got in mind. Look for a store that has multiple options of the flooring type you're considering, spanning several brands and color choices.
  • Installation: Many major flooring retailers offer installation, but keep in mind this installation can vary in terms of quality. If you aren't installing the flooring yourself, take some time to look into who the retailer contracts to do the work and see if there's any customer feedback there.
  • Educational materials: The best retailers on our list offer how-to guides and educational materials on almost every element of flooring. If you are buying and/or looking to install yourself and don't know where to start, the free buying and care guides provided can be an excellent resource.
  • Returns: It's no surprise that things can go wrong with flooring. It can get left in a warehouse too long and warp/crack, it can come with manufacturing defects in the boards, or maybe they don't even ship you the right materials. Be sure you know your retailer's return policy before you click the "place order" button. If you might need to take advantage of returns and have a large order, inspect your boards on delivery, and be sure to note any defects when signing the proof of delivery form. Doing so will help you take advantage of your return in the long run.

Flooring can be a significant expense for your business or home renovation, so it pays to find a good, reliable supplier who works with you when something goes wrong. Top Consumer Reviews has done the legwork to find the most reputable flooring retailers out there today, and we're confident that this research will be helpful as you decide where to spend your hard-earned cash on new flooring!

The Best Flooring Companies Compare Flooring Companies Compare Flooring Company Reviews What are the best Flooring Companies Best Flooring Company Reviews

Flooring Company FAQ

Flooring offers so many options, from traditional wall-to-wall carpeting to newer materials like bamboo. Other popular flooring types are laminate, tile, ceramic, hardwood, engineered hardwood, and vinyl.
That's a great question. Your first consideration is probably location: you wouldn't want carpet in a kitchen or bathroom, for example! Think about the type of use you anticipate having in that room. Next, decide how durable you need your flooring to be; this is especially important in high-traffic areas and if you have pets whose nails might damage easily-scratched flooring types. And, of course, you can't forget aesthetic appeal and budget!
The answer is obvious: you want to have as many options as possible to choose from, and you want the best price. Buying your flooring through an online retailer gives you both - with the added advantage of not dealing with a pushy salesperson in your home or at the store.
Quite often, yes. If you're buying from a retailer that is strictly internet-based, they don't have the overhead of a brick-and-mortar store and so they pass the savings along to you. Even with shipping/delivery costs, you'll likely save a significant amount of money when compared with local flooring stores.
No! That's certainly an option, but you can always hire a professional to install the materials you've purchased.
The best measurements are done by an expert, no surprise there. Believe it or not, some online flooring companies will send out a certified flooring consultant or estimator to take measurements - for free! If you already have an installer lined up, you can also ask if they'll do the measuring before you place the order. Otherwise, most online flooring websites have plenty of how-tos to measure the area on your own and determine how much you'll need in order to cover the space. (Expect that there will be a certain amount of extra product, since you can't usually order the precise quantity of materials to finish the job.)
Absolutely! Most companies have help lines you can call, email or live chat to get answers to all of your flooring-related questions. You can get recommendations for the type of flooring you're considering, find out what tools you'll need to install it yourself, or any other information you need before - and after! - placing your order.
Most of the time, yes, but with certain restrictions. You can usually return and get a refund for any unopened items, like a full box of ceramic tile or hardwood planks. Some retailers will charge a restocking fee, and you could be on the hook for return shipping fees if the flooring store doesn't have a brick-and-mortar location near you.
The Best Reviews of Flooring Companies