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      July 12, 2020

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Home Depot vs Lowe's

To help you find the Best Flooring, TopConsumerReviews.com provides you with an in-depth comparison of Home Depot and Lowe's.

To see ALL of our reviews for the Best Flooring, please Click Here

Get Your Flooring at Home Depot Today! Where can you find the best flooring for your home or business? Making the right choice can mean the difference between a space you love and one that irritates you every time you see it. Naturally, the first decision on the list is what kind of flooring best suits the room you're considering and your own tastes.

Possibilities run the gamut: carpet is still a traditional choice for bedrooms and living rooms, imitation and genuine wood has become one of today's most popular flooring options, and tile takes first place in many homes further south. From there, you'll still need to decide on the color, quality and durability, and any finishes you prefer.

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2020

Flooring Reviews

5 stars
Home Depot

HOME DEPOT

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Return Policy:

180 days for new, unopened products (30 days on area rugs)

TopConsumerReviews.com Best-In-Class Blue Ribbon Award Think of home improvement and Home Depot is probably one of the first names that comes to mind. With thousands of retail locations throughout the US, chances are good that there's one near you. When it comes to online flooring orders, that's a big advantage - you'll get the absolute best possible selection, above and beyond what you might actually find in-store, available to purchase online for either home delivery or in-store pickup.

Step by step guides

The Home Depot website takes all the guesswork out of your flooring project. From helpful step-by-step guides to instructional videos and more, you'll have the information you need to choose the right type of flooring and to install it yourself.

Professional installation

Of course, one of the big advantages of buying your flooring from Home Depot (and other home improvement stores with a store near you) is the option to have it professionally installed. We all know what it's like to have big plans for that DIY project, only to run out of time (or know-how!). Home Depot's got your back if you decide to leave it to a professional.

Best Flooring Stores

6 types of flooring

The easiest way to get started with your flooring purchase is if you already know what type you're looking for. Home Depot offers the following categories:

  • Tile: ceramic, porcelain, natural stone, mosaic, backsplashes, subway
  • Laminate: water-resistant, Pergo, wood, tile & stone
  • Vinyl: luxury, water-resistant, sheet, VCT tile, peel & stick
  • Hardwood: bamboo, solid, engineered, cork, water-resistant
  • Rugs: area, outdoor, runner, mats
  • Carpet: indoor, outdoor, tile, pads

Sort by color, price, and more

Once you select your overall category, you can easily sort through the options by color, brand, size/thickness/dimensions, price, and many other criteria. Given that Home Depot has hundreds (if not thousands) of possibilities within each type of flooring, using those filters will save you some time.

Thumbnail images and details

When you've gotten your final results list, you'll be able to see thumbnail images and plenty of details. As you find products that interest you, you may want to check the box by "Compare" or the heart to save as a favorite, to keep track of all of the possibilities. This site makes it easy to gather the important information at a glance: price, delivery options, and plenty of customer reviews. Most products can also be ordered a sample, so that you can see how it looks in your home or office - but unlike some of the flooring retailers in our review, Home Depot doesn't offer these samples for free.

Affordable shipping options

Shipping options are easy and affordable. For most types of flooring, you'll pay a flat rate fee per unit: for example, if you order one box of click bamboo , it's $5 for delivery to your home, and that increases by five with each extra box you add to your order. Of course, if there's a Home Depot nearby, your no-cost option is to order online and have it shipped there for pick-up. We were impressed with the delivery speed for both choices: within four days of placing our order for most types of flooring we considered.

Long return policy

Home Depot's return policy is longer than most retailers: you have 180 days from the time of purchase to return your order for a refund. However, this isn't a satisfaction guarantee, so your return must consist of new, unopened merchandise. So, if you've opened a carton of tile and decide you don't like the color after all, you will probably only get a refund for the cartons that are still factory-sealed. Area rugs are limited to 30 days for returns.

With such a wide range of products, simple and fast delivery options, and an extremely generous return policy, Home Depot easily earns our highest rating among flooring retailers today.

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4.5 stars
Lowe's

LOWE'S

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Return Policy:

90 days for unopened/unused merchandise via in-store return or prepaid shipping label

If you want to "Do it right for less", Lowe's wants to be your choice for flooring. It should come as no surprise that this massively popular home improvement store has thousands of options across a wide range of flooring types.

Variety of flooring options

Some of their flooring options include:

  • Carpet & Carpet Tile
  • Garage Flooring
  • Hardwood
  • Laminate
  • Multipurpose Flooring
  • Tile
  • Vinyl

Helpful tips

Once you've selected one of those flooring categories, you'll find plenty of helpful information to guide your purchase. For example, in the Hardwood category, the first thing you'll see is a visual guide to the different types, with useful details about each one: engineered wood is best in areas prone to spills, while bamboo has an average lifespan of 25 years. You can also shop by look or brand, and you can pay a small amount to have Lowe's send you a sample of any flooring that catches your eye. Continue to scroll down and you'll see their buying guides, tips for installing your flooring (including how to prep the area beforehand), plus links to the accessories and extras you may need for a successful install (like underlayment or moulding/trim).

Best Flooring Stores

Filter your choices

After you've picked the subcategory of flooring you want, it's a good idea to use the filters on the left side to narrow down the options even further. You can sort them by price, color, brand, and many other criteria. Your resulting list will let you see pricing and average customer ratings at a glance, but you'll have to click on specific products to find out availability for shipping or in-store pickup. For most of the flooring products we checked out, Lowe's had super-fast availability: ship-to-store and ready for pickup within 3-7 days, or delivery to our location within 2 business days.

Installation guides and videos

You won't be lacking any information needed to successfully install your flooring. Scroll all the way through the product page and you'll discover installation, care and maintenance guides, manufacturer videos, related items (such as trim and other items needed to complete your installation), along with customer reviews and community Q&A. And, like the other major home improvement store in our reviews, Lowe's can always match you with a professional if you decide that you're just not up to the DIY installation of your flooring.

Price match guarantee

Lowe's ups the ante by offering a price match guarantee. If you find the flooring you want at a lower price, make sure to reach out to their customer service team to save some cash.

90 day return policy

Compared with many of the flooring retailers we evaluated, Lowe's has a more customer-friendly return policy. You'll have 90 days to return your purchase, either in-store or with their prepaid return label. They don't specify if your return shipping costs will be deducted from your refund, however, so keep an eye out for that.

Lowe's is a great choice for your flooring project. With thousands of products to choose from, a solid return policy, and fast delivery or pickup options, they make it easy to get the right flooring for every need.

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Continued from above

While shopping at your local home improvement or flooring specialty store might be your first thought, it may not be your best move. Why? Sometimes calling that toll-free number (you know, the one that everyone seems to have memorized from the TV commercials and radio spots?) leaves you tied to pushy salespeople who don't necessarily have your preferences and budget as their priority.

The route that many savvy shoppers are taking is buying their flooring online. Not only does that free you from the in-home pressure of a sales rep, but it also gives you the world's best inventory with just a few clicks of the mouse. There's no need to schedule an appointment or wait for samples when you can browse all of it 24/7. Plus, the best online flooring retailers give you all the tools you need to get the right measurements the first time, for a perfect DIY installation. And, many of them can also connect you with licensed professionals, if you don't feel like tackling the job yourself.

No two flooring companies are alike. How can you tell which one should earn your business? Here are several criteria to keep in mind:

  • Selection. You're more likely to get flooring that is "just right" if the store offers ample brands, styles, and price points.
  • Tools. How does the online retailer help you with your purchase? Are there measuring tools, guides for which flooring is right for your home, climate and usage?
  • Customer Service. Can you get your questions answered by a real person if something comes up during the ordering process or installation?
  • Pricing. Compared with other online flooring retailers, are their products priced favorably? Are there any money-saving perks in place, like free shipping or promotional discounts?
  • Return Policy. What happens if your flooring arrives and it's not what you expected? Can you return it? If so, how long do you have to make your decision, and will there be any restocking fees deducted from your refund?

TopConsumerReviews.com has reviewed and ranked the best flooring stores available today. We hope this information helps you find the perfect carpet, tile or other flooring for your home or office!

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