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      July 12, 2020

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  1. Lowe's
  2. Wayfair
  3. Build Direct
  4. Menards
  5. Fast Floors
  6. Simple Floors

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Home Depot vs Simple Floors

To help you find the Best Flooring, TopConsumerReviews.com provides you with an in-depth comparison of Home Depot and Simple Floors.

To see ALL of our reviews for the Best Flooring, please Click Here

Get Your Flooring at Home Depot Today! Where can you find the best flooring for your home or business? Making the right choice can mean the difference between a space you love and one that irritates you every time you see it. Naturally, the first decision on the list is what kind of flooring best suits the room you're considering and your own tastes.

Possibilities run the gamut: carpet is still a traditional choice for bedrooms and living rooms, imitation and genuine wood has become one of today's most popular flooring options, and tile takes first place in many homes further south. From there, you'll still need to decide on the color, quality and durability, and any finishes you prefer.

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2020

Flooring Reviews

5 stars
Home Depot

HOME DEPOT

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Return Policy:

180 days for new, unopened products (30 days on area rugs)

TopConsumerReviews.com Best-In-Class Blue Ribbon Award Think of home improvement and Home Depot is probably one of the first names that comes to mind. With thousands of retail locations throughout the US, chances are good that there's one near you. When it comes to online flooring orders, that's a big advantage - you'll get the absolute best possible selection, above and beyond what you might actually find in-store, available to purchase online for either home delivery or in-store pickup.

Step by step guides

The Home Depot website takes all the guesswork out of your flooring project. From helpful step-by-step guides to instructional videos and more, you'll have the information you need to choose the right type of flooring and to install it yourself.

Professional installation

Of course, one of the big advantages of buying your flooring from Home Depot (and other home improvement stores with a store near you) is the option to have it professionally installed. We all know what it's like to have big plans for that DIY project, only to run out of time (or know-how!). Home Depot's got your back if you decide to leave it to a professional.

Best Flooring Stores

6 types of flooring

The easiest way to get started with your flooring purchase is if you already know what type you're looking for. Home Depot offers the following categories:

  • Tile: ceramic, porcelain, natural stone, mosaic, backsplashes, subway
  • Laminate: water-resistant, Pergo, wood, tile & stone
  • Vinyl: luxury, water-resistant, sheet, VCT tile, peel & stick
  • Hardwood: bamboo, solid, engineered, cork, water-resistant
  • Rugs: area, outdoor, runner, mats
  • Carpet: indoor, outdoor, tile, pads

Sort by color, price, and more

Once you select your overall category, you can easily sort through the options by color, brand, size/thickness/dimensions, price, and many other criteria. Given that Home Depot has hundreds (if not thousands) of possibilities within each type of flooring, using those filters will save you some time.

Thumbnail images and details

When you've gotten your final results list, you'll be able to see thumbnail images and plenty of details. As you find products that interest you, you may want to check the box by "Compare" or the heart to save as a favorite, to keep track of all of the possibilities. This site makes it easy to gather the important information at a glance: price, delivery options, and plenty of customer reviews. Most products can also be ordered a sample, so that you can see how it looks in your home or office - but unlike some of the flooring retailers in our review, Home Depot doesn't offer these samples for free.

Affordable shipping options

Shipping options are easy and affordable. For most types of flooring, you'll pay a flat rate fee per unit: for example, if you order one box of click bamboo , it's $5 for delivery to your home, and that increases by five with each extra box you add to your order. Of course, if there's a Home Depot nearby, your no-cost option is to order online and have it shipped there for pick-up. We were impressed with the delivery speed for both choices: within four days of placing our order for most types of flooring we considered.

Long return policy

Home Depot's return policy is longer than most retailers: you have 180 days from the time of purchase to return your order for a refund. However, this isn't a satisfaction guarantee, so your return must consist of new, unopened merchandise. So, if you've opened a carton of tile and decide you don't like the color after all, you will probably only get a refund for the cartons that are still factory-sealed. Area rugs are limited to 30 days for returns.

With such a wide range of products, simple and fast delivery options, and an extremely generous return policy, Home Depot easily earns our highest rating among flooring retailers today.

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1 star
Simple Floors

SIMPLE FLOORS

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Return Policy:

None provided

Based in Atlanta with showrooms throughout the US, Simple Floors specializes in hardwood, bamboo, cork and laminate styles, but you'll also find traditional carpet and vinyl in their online inventory.

Few options, but free samples

You won't find as many options when shopping for your flooring at this retailer. They carry mostly off brands, instead of the big-name manufacturers you might recognize. That's reflected in their pricing: when we shopped Simple Floors recently, some of their most popular engineered and hand scraped hardwoods ranged from $4.32 to $7.49 per square foot. We appreciate that Simple Floors provides free samples (with no shipping charges) so that you can make sure what you see on the screen is a good match for what you have in mind for your home.

Lack of heelpful tools

This site doesn't offer too much in the way of tools. You can find measurement information on the "How Much Do I Need?" link at the bottom of the site, but it's mostly a bunch of text and not much in the way of visuals. It's also very focused on hardwood flooring, so if you're looking to install carpet this section might not be as useful. It may be easier if you call their toll-free number to speak to one of their personal flooring consultants.

Website pages missing

Simple Floors used to have a posted return policy of 14 days, along with a 25% restocking fee. But at the time of our most recent visit, the Returns link on their site returned a "404 Not Found" error. Not very reassuring, is it? We had similar issues when we looked for additional information on the FAQ page and the Customer Testimonials link.

With an "A+" rating from the BBB, Simple Floors obviously isn't doing a terrible job at keeping customers happy - but we think that has more to do with their brick-and-mortar sales than their online service. For the majority of customers wanting to buy their flooring online, this store leaves a lot to be desired. We think you'll have a much more satisfying shopping experience with any of the higher-ranked flooring stores in our review.

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Continued from above

While shopping at your local home improvement or flooring specialty store might be your first thought, it may not be your best move. Why? Sometimes calling that toll-free number (you know, the one that everyone seems to have memorized from the TV commercials and radio spots?) leaves you tied to pushy salespeople who don't necessarily have your preferences and budget as their priority.

The route that many savvy shoppers are taking is buying their flooring online. Not only does that free you from the in-home pressure of a sales rep, but it also gives you the world's best inventory with just a few clicks of the mouse. There's no need to schedule an appointment or wait for samples when you can browse all of it 24/7. Plus, the best online flooring retailers give you all the tools you need to get the right measurements the first time, for a perfect DIY installation. And, many of them can also connect you with licensed professionals, if you don't feel like tackling the job yourself.

No two flooring companies are alike. How can you tell which one should earn your business? Here are several criteria to keep in mind:

  • Selection. You're more likely to get flooring that is "just right" if the store offers ample brands, styles, and price points.
  • Tools. How does the online retailer help you with your purchase? Are there measuring tools, guides for which flooring is right for your home, climate and usage?
  • Customer Service. Can you get your questions answered by a real person if something comes up during the ordering process or installation?
  • Pricing. Compared with other online flooring retailers, are their products priced favorably? Are there any money-saving perks in place, like free shipping or promotional discounts?
  • Return Policy. What happens if your flooring arrives and it's not what you expected? Can you return it? If so, how long do you have to make your decision, and will there be any restocking fees deducted from your refund?

TopConsumerReviews.com has reviewed and ranked the best flooring stores available today. We hope this information helps you find the perfect carpet, tile or other flooring for your home or office!

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