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      July 12, 2020

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Home Depot vs Wayfair

To help you find the Best Flooring, TopConsumerReviews.com provides you with an in-depth comparison of Home Depot and Wayfair.

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Get Your Flooring at Home Depot Today! Where can you find the best flooring for your home or business? Making the right choice can mean the difference between a space you love and one that irritates you every time you see it. Naturally, the first decision on the list is what kind of flooring best suits the room you're considering and your own tastes.

Possibilities run the gamut: carpet is still a traditional choice for bedrooms and living rooms, imitation and genuine wood has become one of today's most popular flooring options, and tile takes first place in many homes further south. From there, you'll still need to decide on the color, quality and durability, and any finishes you prefer.

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2020

Flooring Reviews

5 stars
Home Depot

HOME DEPOT

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Return Policy:

180 days for new, unopened products (30 days on area rugs)

TopConsumerReviews.com Best-In-Class Blue Ribbon Award Think of home improvement and Home Depot is probably one of the first names that comes to mind. With thousands of retail locations throughout the US, chances are good that there's one near you. When it comes to online flooring orders, that's a big advantage - you'll get the absolute best possible selection, above and beyond what you might actually find in-store, available to purchase online for either home delivery or in-store pickup.

Step by step guides

The Home Depot website takes all the guesswork out of your flooring project. From helpful step-by-step guides to instructional videos and more, you'll have the information you need to choose the right type of flooring and to install it yourself.

Professional installation

Of course, one of the big advantages of buying your flooring from Home Depot (and other home improvement stores with a store near you) is the option to have it professionally installed. We all know what it's like to have big plans for that DIY project, only to run out of time (or know-how!). Home Depot's got your back if you decide to leave it to a professional.

Best Flooring Stores

6 types of flooring

The easiest way to get started with your flooring purchase is if you already know what type you're looking for. Home Depot offers the following categories:

  • Tile: ceramic, porcelain, natural stone, mosaic, backsplashes, subway
  • Laminate: water-resistant, Pergo, wood, tile & stone
  • Vinyl: luxury, water-resistant, sheet, VCT tile, peel & stick
  • Hardwood: bamboo, solid, engineered, cork, water-resistant
  • Rugs: area, outdoor, runner, mats
  • Carpet: indoor, outdoor, tile, pads

Sort by color, price, and more

Once you select your overall category, you can easily sort through the options by color, brand, size/thickness/dimensions, price, and many other criteria. Given that Home Depot has hundreds (if not thousands) of possibilities within each type of flooring, using those filters will save you some time.

Thumbnail images and details

When you've gotten your final results list, you'll be able to see thumbnail images and plenty of details. As you find products that interest you, you may want to check the box by "Compare" or the heart to save as a favorite, to keep track of all of the possibilities. This site makes it easy to gather the important information at a glance: price, delivery options, and plenty of customer reviews. Most products can also be ordered a sample, so that you can see how it looks in your home or office - but unlike some of the flooring retailers in our review, Home Depot doesn't offer these samples for free.

Affordable shipping options

Shipping options are easy and affordable. For most types of flooring, you'll pay a flat rate fee per unit: for example, if you order one box of click bamboo , it's $5 for delivery to your home, and that increases by five with each extra box you add to your order. Of course, if there's a Home Depot nearby, your no-cost option is to order online and have it shipped there for pick-up. We were impressed with the delivery speed for both choices: within four days of placing our order for most types of flooring we considered.

Long return policy

Home Depot's return policy is longer than most retailers: you have 180 days from the time of purchase to return your order for a refund. However, this isn't a satisfaction guarantee, so your return must consist of new, unopened merchandise. So, if you've opened a carton of tile and decide you don't like the color after all, you will probably only get a refund for the cartons that are still factory-sealed. Area rugs are limited to 30 days for returns.

With such a wide range of products, simple and fast delivery options, and an extremely generous return policy, Home Depot easily earns our highest rating among flooring retailers today.

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4 stars
Wayfair

WAYFAIR

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Return Policy:

30 days, customer pays for return shipping

Need something for your home? If you can't find it at Wayfair, you probably won't find it anywhere else! This retailer lives up to its promise of offering "a zillion things home", with everything from game room equipment to doghouses and more. Although they don't specialize in flooring per se, Wayfair gives you plenty to choose from.

Lots of flooring categories

Getting started with your flooring purchase at Wayfair is a little less intuitive than some of the retailers we evaluated. Their main Flooring page is part of their Home Improvement section, and to see the different products they offer, you'll have to use the arrows to scroll across flooring categories. That said,Wayfair offes a lot of flooring categories to choose from:

  • Floor Tile & Wall Tile
  • Hardwood Flooring
  • Laminate Flooring
  • Vinyl Flooring
  • Carpet Tiles
  • Bamboo Flooring
  • Cork Flooring
  • Flooring Sale
  • Outdoor Deck Tiles & Planks
  • Garage Floors & Mats
  • Flooring Installation
  • Pavers & Cobblestone
  • Kitchen Flooring & Tile

Once you've selected a product category, from there you can either shop all options within that group or choose a subcategory. For example, clicking on Hardwood brings you to a page where you can select among solid, bamboo, engineered, cork, and parquet, as well as flooring trim, vent covers, underlayment, and adhesives.

Best Flooring Stores

Detailed filter options

Once you've narrowed down the type of flooring you want, Wayfair gives you filters to sort your results further. Using bamboo to illustrate, filter options in that category let you specify the construction, brand, plank width, wood color and wood shade. AS you browse your results, you can see key details at a glance, such as pricing and average customer reviews. Click on the heart on the thumbnail image to save specific flooring products as favorites, so that you can go back later and compare the ones you liked. Samples can be ordered for $4.99 for any items you'd like to see in person.

Many flooring styles and designs

Overall, Wayfair's flooring selection is decent. While they may not carry the 1,000+ options per category like some of the bigger retailers do, you'll still find plenty to choose from. For instance, under the Laminate Flooring category there were 300 styles, 60+ for Bamboo, and so on. And yes, we did find more than 6,000 designs in the Floor Tile section, so your options will vary widely depending on which flooring type you're purchasing.

Free shipping

Wayfair offers free shipping on every flooring product we saw, which could offer you significant savings over some of their competitors. Of course, since Wayfair doesn't have brick-and-mortar locations, shipping is your only option for both delivery and returns.

30 day returns

In order to make a return, you'll need to make sure your flooring is in its original condition and packaging. You have 30 days from the delivery date to return your items for a refund or store credit. All return shipping costs will have to be paid by you.

While Wayfair has been edged out by some of their home improvement store competitors, they still provide a great range of flooring products and a return policy that doesn't stick you with a restocking fee. Especially if you're looking for one-stop shopping for all of your home projects and you prefer home delivery over in-store pickup options, Wayfair is still a good choice for flooring and more.

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Continued from above

While shopping at your local home improvement or flooring specialty store might be your first thought, it may not be your best move. Why? Sometimes calling that toll-free number (you know, the one that everyone seems to have memorized from the TV commercials and radio spots?) leaves you tied to pushy salespeople who don't necessarily have your preferences and budget as their priority.

The route that many savvy shoppers are taking is buying their flooring online. Not only does that free you from the in-home pressure of a sales rep, but it also gives you the world's best inventory with just a few clicks of the mouse. There's no need to schedule an appointment or wait for samples when you can browse all of it 24/7. Plus, the best online flooring retailers give you all the tools you need to get the right measurements the first time, for a perfect DIY installation. And, many of them can also connect you with licensed professionals, if you don't feel like tackling the job yourself.

No two flooring companies are alike. How can you tell which one should earn your business? Here are several criteria to keep in mind:

  • Selection. You're more likely to get flooring that is "just right" if the store offers ample brands, styles, and price points.
  • Tools. How does the online retailer help you with your purchase? Are there measuring tools, guides for which flooring is right for your home, climate and usage?
  • Customer Service. Can you get your questions answered by a real person if something comes up during the ordering process or installation?
  • Pricing. Compared with other online flooring retailers, are their products priced favorably? Are there any money-saving perks in place, like free shipping or promotional discounts?
  • Return Policy. What happens if your flooring arrives and it's not what you expected? Can you return it? If so, how long do you have to make your decision, and will there be any restocking fees deducted from your refund?

TopConsumerReviews.com has reviewed and ranked the best flooring stores available today. We hope this information helps you find the perfect carpet, tile or other flooring for your home or office!

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