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      September 20, 2020

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Lowe's vs Wayfair

To help you find the Best Flooring, TopConsumerReviews.com provides you with an in-depth comparison of Lowe's and Wayfair.

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Get Your Flooring at Home Depot Today! Where can you find the best flooring for your home or business? Making the right choice can mean the difference between a space you love and one that irritates you every time you see it. Naturally, the first decision on the list is what kind of flooring best suits the room you're considering and your own tastes.

Possibilities run the gamut: carpet is still a traditional choice for bedrooms and living rooms, imitation and genuine wood has become one of today's most popular flooring options, and tile takes first place in many homes further south. From there, you'll still need to decide on the color, quality and durability, and any finishes you prefer.

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2020

Flooring Reviews

4.5 stars
Lowe's

LOWE'S

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Return Policy:

90 days for unopened/unused merchandise via in-store return or prepaid shipping label

If you want to "Do it right for less", Lowe's wants to be your choice for flooring. It should come as no surprise that this massively popular home improvement store has thousands of options across a wide range of flooring types.

Variety of flooring options

Some of their flooring options include:

  • Carpet & Carpet Tile
  • Garage Flooring
  • Hardwood
  • Laminate
  • Multipurpose Flooring
  • Tile
  • Vinyl

Helpful tips

Once you've selected one of those flooring categories, you'll find plenty of helpful information to guide your purchase. For example, in the Hardwood category, the first thing you'll see is a visual guide to the different types, with useful details about each one: engineered wood is best in areas prone to spills, while bamboo has an average lifespan of 25 years. You can also shop by look or brand, and you can pay a small amount to have Lowe's send you a sample of any flooring that catches your eye. Continue to scroll down and you'll see their buying guides, tips for installing your flooring (including how to prep the area beforehand), plus links to the accessories and extras you may need for a successful install (like underlayment or moulding/trim).

Best Flooring Stores

Filter your choices

After you've picked the subcategory of flooring you want, it's a good idea to use the filters on the left side to narrow down the options even further. You can sort them by price, color, brand, and many other criteria. Your resulting list will let you see pricing and average customer ratings at a glance, but you'll have to click on specific products to find out availability for shipping or in-store pickup. For most of the flooring products we checked out, Lowe's had super-fast availability: ship-to-store and ready for pickup within 3-7 days, or delivery to our location within 2 business days.

Installation guides and videos

You won't be lacking any information needed to successfully install your flooring. Scroll all the way through the product page and you'll discover installation, care and maintenance guides, manufacturer videos, related items (such as trim and other items needed to complete your installation), along with customer reviews and community Q&A. And, like the other major home improvement store in our reviews, Lowe's can always match you with a professional if you decide that you're just not up to the DIY installation of your flooring.

Price match guarantee

Lowe's ups the ante by offering a price match guarantee. If you find the flooring you want at a lower price, make sure to reach out to their customer service team to save some cash.

90 day return policy

Compared with many of the flooring retailers we evaluated, Lowe's has a more customer-friendly return policy. You'll have 90 days to return your purchase, either in-store or with their prepaid return label. They don't specify if your return shipping costs will be deducted from your refund, however, so keep an eye out for that.

Lowe's is a great choice for your flooring project. With thousands of products to choose from, a solid return policy, and fast delivery or pickup options, they make it easy to get the right flooring for every need.

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4 stars
Wayfair

WAYFAIR

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Return Policy:

30 days, customer pays for return shipping

Need something for your home? If you can't find it at Wayfair, you probably won't find it anywhere else! This retailer lives up to its promise of offering "a zillion things home", with everything from game room equipment to doghouses and more. Although they don't specialize in flooring per se, Wayfair gives you plenty to choose from.

Lots of flooring categories

Getting started with your flooring purchase at Wayfair is a little less intuitive than some of the retailers we evaluated. Their main Flooring page is part of their Home Improvement section, and to see the different products they offer, you'll have to use the arrows to scroll across flooring categories. That said,Wayfair offes a lot of flooring categories to choose from:

  • Floor Tile & Wall Tile
  • Hardwood Flooring
  • Laminate Flooring
  • Vinyl Flooring
  • Carpet Tiles
  • Bamboo Flooring
  • Cork Flooring
  • Flooring Sale
  • Outdoor Deck Tiles & Planks
  • Garage Floors & Mats
  • Flooring Installation
  • Pavers & Cobblestone
  • Kitchen Flooring & Tile

Once you've selected a product category, from there you can either shop all options within that group or choose a subcategory. For example, clicking on Hardwood brings you to a page where you can select among solid, bamboo, engineered, cork, and parquet, as well as flooring trim, vent covers, underlayment, and adhesives.

Best Flooring Stores

Detailed filter options

Once you've narrowed down the type of flooring you want, Wayfair gives you filters to sort your results further. Using bamboo to illustrate, filter options in that category let you specify the construction, brand, plank width, wood color and wood shade. AS you browse your results, you can see key details at a glance, such as pricing and average customer reviews. Click on the heart on the thumbnail image to save specific flooring products as favorites, so that you can go back later and compare the ones you liked. Samples can be ordered for $4.99 for any items you'd like to see in person.

Many flooring styles and designs

Overall, Wayfair's flooring selection is decent. While they may not carry the 1,000+ options per category like some of the bigger retailers do, you'll still find plenty to choose from. For instance, under the Laminate Flooring category there were 300 styles, 60+ for Bamboo, and so on. And yes, we did find more than 6,000 designs in the Floor Tile section, so your options will vary widely depending on which flooring type you're purchasing.

Free shipping

Wayfair offers free shipping on every flooring product we saw, which could offer you significant savings over some of their competitors. Of course, since Wayfair doesn't have brick-and-mortar locations, shipping is your only option for both delivery and returns.

30 day returns

In order to make a return, you'll need to make sure your flooring is in its original condition and packaging. You have 30 days from the delivery date to return your items for a refund or store credit. All return shipping costs will have to be paid by you.

While Wayfair has been edged out by some of their home improvement store competitors, they still provide a great range of flooring products and a return policy that doesn't stick you with a restocking fee. Especially if you're looking for one-stop shopping for all of your home projects and you prefer home delivery over in-store pickup options, Wayfair is still a good choice for flooring and more.

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Continued from above

While shopping at your local home improvement or flooring specialty store might be your first thought, it may not be your best move. Why? Sometimes calling that toll-free number (you know, the one that everyone seems to have memorized from the TV commercials and radio spots?) leaves you tied to pushy salespeople who don't necessarily have your preferences and budget as their priority.

The route that many savvy shoppers are taking is buying their flooring online. Not only does that free you from the in-home pressure of a sales rep, but it also gives you the world's best inventory with just a few clicks of the mouse. There's no need to schedule an appointment or wait for samples when you can browse all of it 24/7. Plus, the best online flooring retailers give you all the tools you need to get the right measurements the first time, for a perfect DIY installation. And, many of them can also connect you with licensed professionals, if you don't feel like tackling the job yourself.

No two flooring companies are alike. How can you tell which one should earn your business? Here are several criteria to keep in mind:

  • Selection. You're more likely to get flooring that is "just right" if the store offers ample brands, styles, and price points.
  • Tools. How does the online retailer help you with your purchase? Are there measuring tools, guides for which flooring is right for your home, climate and usage?
  • Customer Service. Can you get your questions answered by a real person if something comes up during the ordering process or installation?
  • Pricing. Compared with other online flooring retailers, are their products priced favorably? Are there any money-saving perks in place, like free shipping or promotional discounts?
  • Return Policy. What happens if your flooring arrives and it's not what you expected? Can you return it? If so, how long do you have to make your decision, and will there be any restocking fees deducted from your refund?

TopConsumerReviews.com has reviewed and ranked the best flooring stores available today. We hope this information helps you find the perfect carpet, tile or other flooring for your home or office!

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