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      May 29, 2020

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1 800 Florals vs Avas Flowers

Best Flower Delivery

To help you find the Best Flower Delivery, TopConsumerReviews.com provides you with an in-depth comparison of 1 800 Florals and Avas Flowers.

To see ALL of our reviews for the Best Flower Delivery, please Click Here

Who offers the best Flower Delivery service? If you're trying to put a smile on someone's face, few things work as effectively - and beautifully - as fresh flowers. Research done by LaSalle University and Rutgers University show that when people receive flowers, they're happier in the short-term, their mood is boosted over the long-term, and they feel more connected to the sender.

There really is something to the idea of "flower power"! Even the practice of feng shui associates fresh-cut flowers with increasing abundance and positive energy. Is it any wonder that so many people choose Flower Delivery to celebrate important moments like the birth of a child, to share the grief in times of bereavement, and even as a "just because" pick-me-up for a friend or loved one?

Continue reading below reviews

Best Reviews

2020

Flower Delivery Reviews

2 stars
1 800 Florals

1 800 FLORALS

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Cost:

$29.99 to $289.95

Phillip's Flowers & Gifts, the company behind 1-800-Florals, enjoys a long, solid reputation: nearly 100 years in the industry and an "A+" rating with the Better Business Bureau. This Chicago-area florist delivers to all 50 states and Canada, offering same-day and next-day delivery.

Before deciding which arrangements you want to buy, you should understand the difference between 1-800-Florals' arrangements that are fulfilled through a florist network, and their direct-ship next-day flowers and bouquets. The latter come at a discount - but they also come in a gift box, unarranged. As the site says, "they are not recommended for delivery [to any] location where it would be inconvenient for the recipient to arrange the flowers". Keep that in mind as you browse your options.

The 1-800-Florals site isn't the freshest flower in the bouquet, so to speak. The look and feel is dated, and shoppers have to hunt around to find what they want. The easiest way is to either browse the 75+ options on the main page - which are automatically presented from highest price to lowest, by the way - or to choose from the Shop by Occasion or Shop by Product in the dropdown options at the top of the page.

As we started looking through our options, things got confusing. For example, when we looked at a basic arrangement of 3 pink and 3 yellow roses, we were given the option to choose between three prices, one of which said, "as shown". According to the information offered under "Why Three Prices?", selecting a higher or lower price changes the "presentation value" of the flower delivery. But, other than showing three bouquets of increasing size, the site doesn't explain what you'll get: just a vague "longer stems, larger blossoms, a fancier vase" description of possibilities. We would definitely prefer to know what we're paying for, instead of paying a higher price for something we hope will be nice and not too expensive.

Speaking of expensive, 1-800-Florals charges a hefty $19.99 delivery/service fee on every order. That might not seem like much if you're ordering their most premium arrangement at $89.95. But, if you're ordering their lowest-priced arrangement at $29.95, spending almost double to include the delivery might have you looking at other online florists. That delivery fee is also a steep increase over the $7.95 they charged in the past.

While we appreciate 1-800-Florals' long history and reputation, their options for flower delivery are much more expensive than the competition - without adding any increased value for your dollar in return.

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1 star
Avas Flowers

AVAS FLOWERS

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Cost:

$29.99 to $349.99

Avas Flowers has a 30-year history as a family owned-and-operated business. They offer "better flowers at lower prices".

The site feels a little dated - definitely not as polished as many of their competitors' online stores. You can use the navigation at the top to browse by the occasion for which you're sending flowers. Once you choose an arrangement that interests you, you'll find options for upgrading to Deluxe, Premium, or Luxury-Grade options. Unfortunately, you'll have no idea what you're getting for that extra money: the photos for all four categories are exactly the same, and there's no description to let you know what's included.

At the time of our review, there was a pop-up offering a 15% discount on our first order if we signed up for Avas' VIP email list, and a banner at the top of the site offering free delivery on all orders.

Despite promises of "satisfaction guaranteed", Avas Flowers has a horrible reputation for delivering flowers that look worse than what you might get at your local supermarket. We found numerous "what I ordered vs. what I got" photos that made us feel like we could make a better arrangement ourselves. Customers chose bouquets that were lush, full of flowers and greenery, and tightly arranged - but often what their recipients got were arrangements with just a few flowers, loosely packed to the point of having broken stems, and wilting or dead blooms.

And, forget about on-time delivery: many people said that their guaranteed delivery windows were completely ignored, and that they were told that no one was there to accept the flowers when they came. We read hundreds of customers who said that Avas Flowers gave them the runaround when they asked the company to give them a refund; often, it took disputing the charges with their bank or credit card issuer to get their money back.

The final nail in the floral coffin is Avas Flowers' BBB rating: "F". Between that and so many past clients saying, "If I could choose a lower rating [than 1 star], I would", we can't recommend that you entrust Avas Flowers with your flower delivery. We encourage you to consider one of the many reputable, higher-ranked services in our review.

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Continued from above

Also, when paired with an additional surprise like chocolates or a beautiful crystal vase, flowers can leave a lasting impression when delivered to the home or office.

How can you tell which Flower Delivery service to use? Naturally, you want to select a business that will make sure that your selected arrangement is delivered to the right person, the right address, and in fresh, pristine condition. As you consider the various businesses that offer Flower Delivery, keep in mind these basic criteria:

  • Cost. How much will you spend to get the bouquets and blooms you want to send? Is delivery included, or will you pay an extra fee?
  • Selection. Does the florist offer a good variety of arrangements? Can you add extra items like candies or stuffed animals?
  • Reputation. What do previous customers say about the Flower Delivery service? Were their flowers delivered on time and in good condition? Does the florist have a satisfaction guarantee, in case your delivery doesn't go to the right address or there are other issues?

TopConsumerReviews.com has reviewed and ranked the best Flower Delivery services available today. We hope this information helps you select the florist that can help put a smile on someone's face today!

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