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      April 1, 2020

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Flora Queen vs 1 800 Florals

Best Flower Delivery

To help you find the Best Flower Delivery, TopConsumerReviews.com provides you with an in-depth comparison of Flora Queen and 1 800 Florals.

To see ALL of our reviews for the Best Flower Delivery, please Click Here

Who offers the best Flower Delivery service? If you're trying to put a smile on someone's face, few things work as effectively - and beautifully - as fresh flowers. Research done by LaSalle University and Rutgers University show that when people receive flowers, they're happier in the short-term, their mood is boosted over the long-term, and they feel more connected to the sender.

There really is something to the idea of "flower power"! Even the practice of feng shui associates fresh-cut flowers with increasing abundance and positive energy. Is it any wonder that so many people choose Flower Delivery to celebrate important moments like the birth of a child, to share the grief in times of bereavement, and even as a "just because" pick-me-up for a friend or loved one?

Continue reading below reviews

Best Reviews

2020

Flower Delivery Reviews

3 stars
Flora Queen

FLORA QUEEN

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Cost:

$49.90 to $219.90

FloraQueen got its start in 2004 in Barcelona. They currently offer flower delivery in more than 100 nations worldwide, including the US. Be sure to select the delivery country towards the top right-hand side of the page, to see only those items that can be sent to your desired destination.

Because FloraQueen is a European company, you should be aware that while bouquets and arrangements are shown on the site in dollars, the amount is only an approximation: your order will actually be charged in Euros, and so what you'll pay will depend on the going exchange rate at the time. That left us wondering why someone would go with FloraQueen instead of using a US-based florist, since they likely use the same network of florists.

Once you've selected the bouquet or arrangement you'd like to send, you'll see all of the possible options. Sizes range from Classic to Deluxe, but FloraQueen doesn't spell out what you get for the upcharge. For most of the flowers we looked at, vases came at an extra cost of $14 to $25. Greeting cards are an additional $7+, and there are also boxed chocolates and stuffed animals you can add to your order. Helpful hint: if you want one of the extras, try leaving it off your order until the next screen: we got a pop-up of a "last chance" discount on the add-on items, saving as much as 20%.

When we went to leave the site, we got a funny pop-up with the image of a disgruntled woman and a message saying, "Don't you want to make her happy? We make it easy for you!" along with a 10% discount offer for a "buy now" order.

FloraQueen winds up as "just average" in many ways. Their delivery fees are much less than US-based companies, at an approximate $8 (remember that it'll be charged as the equivalent in Euros), but their average cost tends to be higher on comparable items. Check out their prices on a dozen red roses to see for yourself. (We'd list them for you but given that arrangement can vary widely from one season to the next, you'll want to see the most up-to-date cost at the time of your order.)

Even their customer reviews are middle-of-the-road. With over 11,000 on Trustpilot alone, just over 50% ranked FloraQueen as excellent, while another 23% gave them a "poor" or "bad" rating. The business responds to most customer complaints there, which is a good sign, but because they're not based in the US, they don't have a BBB listing for further proof of their reputability (or lack thereof).

In short, if you find a great deal through an online coupon code or other source, FloraQueen will probably do a "good enough" job on your flower delivery. But, if you're looking for a more straightforward way of sending a bouquet - especially without having to deal with currency conversions - this probably won't be the first company you'll choose.

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2 stars
1 800 Florals

1 800 FLORALS

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Cost:

$29.99 to $289.95

Phillip's Flowers & Gifts, the company behind 1-800-Florals, enjoys a long, solid reputation: nearly 100 years in the industry and an "A+" rating with the Better Business Bureau. This Chicago-area florist delivers to all 50 states and Canada, offering same-day and next-day delivery.

Before deciding which arrangements you want to buy, you should understand the difference between 1-800-Florals' arrangements that are fulfilled through a florist network, and their direct-ship next-day flowers and bouquets. The latter come at a discount - but they also come in a gift box, unarranged. As the site says, "they are not recommended for delivery [to any] location where it would be inconvenient for the recipient to arrange the flowers". Keep that in mind as you browse your options.

The 1-800-Florals site isn't the freshest flower in the bouquet, so to speak. The look and feel is dated, and shoppers have to hunt around to find what they want. The easiest way is to either browse the 75+ options on the main page - which are automatically presented from highest price to lowest, by the way - or to choose from the Shop by Occasion or Shop by Product in the dropdown options at the top of the page.

As we started looking through our options, things got confusing. For example, when we looked at a basic arrangement of 3 pink and 3 yellow roses, we were given the option to choose between three prices, one of which said, "as shown". According to the information offered under "Why Three Prices?", selecting a higher or lower price changes the "presentation value" of the flower delivery. But, other than showing three bouquets of increasing size, the site doesn't explain what you'll get: just a vague "longer stems, larger blossoms, a fancier vase" description of possibilities. We would definitely prefer to know what we're paying for, instead of paying a higher price for something we hope will be nice and not too expensive.

Speaking of expensive, 1-800-Florals charges a hefty $19.99 delivery/service fee on every order. That might not seem like much if you're ordering their most premium arrangement at $89.95. But, if you're ordering their lowest-priced arrangement at $29.95, spending almost double to include the delivery might have you looking at other online florists. That delivery fee is also a steep increase over the $7.95 they charged in the past.

While we appreciate 1-800-Florals' long history and reputation, their options for flower delivery are much more expensive than the competition - without adding any increased value for your dollar in return.

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Continued from above

Also, when paired with an additional surprise like chocolates or a beautiful crystal vase, flowers can leave a lasting impression when delivered to the home or office.

How can you tell which Flower Delivery service to use? Naturally, you want to select a business that will make sure that your selected arrangement is delivered to the right person, the right address, and in fresh, pristine condition. As you consider the various businesses that offer Flower Delivery, keep in mind these basic criteria:

  • Cost. How much will you spend to get the bouquets and blooms you want to send? Is delivery included, or will you pay an extra fee?
  • Selection. Does the florist offer a good variety of arrangements? Can you add extra items like candies or stuffed animals?
  • Reputation. What do previous customers say about the Flower Delivery service? Were their flowers delivered on time and in good condition? Does the florist have a satisfaction guarantee, in case your delivery doesn't go to the right address or there are other issues?

TopConsumerReviews.com has reviewed and ranked the best Flower Delivery services available today. We hope this information helps you select the florist that can help put a smile on someone's face today!

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