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      December 10, 2019

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  1. Flower Explosion
  2. Florists
  3. Enjoy Flowers
  4. Flora Queen
  5. Harry & David
  6. Flowers Fast
  7. 1 800 Florals
  8. From You Flowers
  9. Send Flowers
  10. Pro Flowers
  11. Avas Flowers
  12. Flora 2000

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Flora Queen vs Pro Flowers

Best Flower Delivery

To help you find the Best Flower Delivery, TopConsumerReviews.com provides you with an in-depth comparison of Flora Queen and Pro Flowers.

To see ALL of our reviews for the Best Flower Delivery, please Click Here

Who offers the best Flower Delivery service? If you're trying to put a smile on someone's face, few things work as effectively - and beautifully - as fresh flowers. Research done by LaSalle University and Rutgers University show that when people receive flowers, they're happier in the short-term, their mood is boosted over the long-term, and they feel more connected to the sender.

There really is something to the idea of "flower power"! Even the practice of feng shui associates fresh-cut flowers with increasing abundance and positive energy. Is it any wonder that so many people choose Flower Delivery to celebrate important moments like the birth of a child, to share the grief in times of bereavement, and even as a "just because" pick-me-up for a friend or loved one?

Continue reading below reviews

Best Reviews

2019

Flower Delivery Reviews

3 stars
Flora Queen

FLORA QUEEN

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Cost:

$49.90 to $219.90

FloraQueen got its start in 2004 in Barcelona. They currently offer flower delivery in more than 100 nations worldwide, including the US. Be sure to select the delivery country towards the top right-hand side of the page, to see only those items that can be sent to your desired destination.

Because FloraQueen is a European company, you should be aware that while bouquets and arrangements are shown on the site in dollars, the amount is only an approximation: your order will actually be charged in Euros, and so what you'll pay will depend on the going exchange rate at the time. That left us wondering why someone would go with FloraQueen instead of using a US-based florist, since they likely use the same network of florists.

Once you've selected the bouquet or arrangement you'd like to send, you'll see all of the possible options. Sizes range from Classic to Deluxe, but FloraQueen doesn't spell out what you get for the upcharge. For most of the flowers we looked at, vases came at an extra cost of $14 to $25. Greeting cards are an additional $7+, and there are also boxed chocolates and stuffed animals you can add to your order. Helpful hint: if you want one of the extras, try leaving it off your order until the next screen: we got a pop-up of a "last chance" discount on the add-on items, saving as much as 20%.

When we went to leave the site, we got a funny pop-up with the image of a disgruntled woman and a message saying, "Don't you want to make her happy? We make it easy for you!" along with a 10% discount offer for a "buy now" order.

FloraQueen winds up as "just average" in many ways. Their delivery fees are much less than US-based companies, at an approximate $8 (remember that it'll be charged as the equivalent in Euros), but their average cost tends to be higher on comparable items. Check out their prices on a dozen red roses to see for yourself. (We'd list them for you but given that arrangement can vary widely from one season to the next, you'll want to see the most up-to-date cost at the time of your order.)

Even their customer reviews are middle-of-the-road. With over 11,000 on Trustpilot alone, just over 50% ranked FloraQueen as excellent, while another 23% gave them a "poor" or "bad" rating. The business responds to most customer complaints there, which is a good sign, but because they're not based in the US, they don't have a BBB listing for further proof of their reputability (or lack thereof).

In short, if you find a great deal through an online coupon code or other source, FloraQueen will probably do a "good enough" job on your flower delivery. But, if you're looking for a more straightforward way of sending a bouquet - especially without having to deal with currency conversions - this probably won't be the first company you'll choose.

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2 stars
Pro Flowers

PRO FLOWERS

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Cost:

$19.99 to $379.99

Pro Flowers has been in operation since 1998, as part of a group of brands that includes Red Envelope Gifts, Personal Creations, Shari's Berries and more. Their parent company, Provide Commerce Inc., enjoys an "A" rating with the Better Business Bureau.

Using the Pro Flowers website is a smooth experience. Multiple categories at the top of the page allow you to go right to what you want:

  • Birthday
  • Sympathy
  • Occasion
  • Flowers
  • Plants
  • Gourmet
  • Specials
  • International
  • Same Day

Once you've narrowed down the possibilities, you can easily see a detailed list of what's included. For example, in the Pink & Purple Love Bouquet, your recipient will get an arrangement that includes 2 Pink Oriental lilies, 2 Green fuji mums, 8 Purple & Dark Pink roses, and so on. In the past, all Pro Flowers deliveries came in a box with no vase, but in the time since our last review, most of their flowers have vase options - some included for no extra charge, and decorative/fancy vases available for an additional fee.

You can also see exactly when your flowers can be delivered. Look for the place where it says, "available as early as" and "pick a delivery date". After you choose the date, the next screen in the checkout process shows you add-ons, like greeting cards, spa sets, and stuffed animals. Pro Flowers has some of the steepest fees of any flower delivery service we reviewed: $19.99 for standard, plus an extra $2.99 "care and handling" charge. If you selected guaranteed morning delivery, holiday service, or Saturday delivery, you'll pay an extra $9.99 to $14.99.

But, what you really want to know is "How do they measure up when it comes to flower delivery?" That's the right question to ask. Despite such a good reputation with the BBB, customer feedback is much less reassuring. Even though the company offers a 7-day freshness guarantee and says that all of their deliveries go through a "strict 7-step quality assurance process", their real-world results seem anything but meticulously-arranged and fresh.

We were disappointed to read many comments from unhappy customers who described the flowers in their delivery as the worst they'd ever seen - and that's not even counting the people whose orders never came at all. Another complaint said that the chocolate their mom received for her birthday was not only late, but the box was full of ants. The only redeeming factor is that the customer did get a prompt refund from Pro Flowers.

That prompt refund - both for that shopper and for others we found - and the good rating with the BBB are the only two reasons that Pro Flowers isn't ranked lower in our review. Every other factor points to this business doing a much worse-than-average job of making customers happy with their flower delivery service.

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Continued from above

Also, when paired with an additional surprise like chocolates or a beautiful crystal vase, flowers can leave a lasting impression when delivered to the home or office.

How can you tell which Flower Delivery service to use? Naturally, you want to select a business that will make sure that your selected arrangement is delivered to the right person, the right address, and in fresh, pristine condition. As you consider the various businesses that offer Flower Delivery, keep in mind these basic criteria:

  • Cost. How much will you spend to get the bouquets and blooms you want to send? Is delivery included, or will you pay an extra fee?
  • Selection. Does the florist offer a good variety of arrangements? Can you add extra items like candies or stuffed animals?
  • Reputation. What do previous customers say about the Flower Delivery service? Were their flowers delivered on time and in good condition? Does the florist have a satisfaction guarantee, in case your delivery doesn't go to the right address or there are other issues?

TopConsumerReviews.com has reviewed and ranked the best Flower Delivery services available today. We hope this information helps you select the florist that can help put a smile on someone's face today!

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