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      August 22, 2019

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Florists vs Flora Queen

Best Flower Delivery

To help you find the Best Flower Delivery, TopConsumerReviews.com provides you with an in-depth comparison of Florists and Flora Queen.

To see ALL of our reviews for the Best Flower Delivery, please Click Here

Who offers the best Flower Delivery service? If you're trying to put a smile on someone's face, few things work as effectively - and beautifully - as fresh flowers. Research done by LaSalle University and Rutgers University show that when people receive flowers, they're happier in the short-term, their mood is boosted over the long-term, and they feel more connected to the sender.

There really is something to the idea of "flower power"! Even the practice of feng shui associates fresh-cut flowers with increasing abundance and positive energy. Is it any wonder that so many people choose Flower Delivery to celebrate important moments like the birth of a child, to share the grief in times of bereavement, and even as a "just because" pick-me-up for a friend or loved one?

Continue reading below reviews

Best Reviews

2019

Flower Delivery Reviews

4 stars
Florists

FLORISTS Visit Site

Cost:

$19.99 to $249.99

Florists is based out of New York, offering a wide variety of fresh cut flowers, potted plants, gift baskets and fruit bouquets for every occasion.

You'll have no problem finding the flowers you want when using the Florists website. Browse by occasion, same-day delivery options, or choose plants or gift baskets. Once you've chosen a category, you can sort through the possibilities by Price Range as well as Florist Picks, if you want their top choices displayed first. Be sure to check the box for "Need it today?" if you're looking for same-day delivery of your flowers.

Florists does a fantastic job of telling you exactly what you can expect in your flower delivery and what upgrades are available. For example, the Fall Sunset bouquet has a default of a single bouquet, no vase. If you need a vase, you can select that as an option for an additional $5. Want twice as many flowers? Vase or no vase? You'll find those clearly listed too.

We found it amusing that Florists has a section devoted to "Cheap Flowers Delivered". If you're shopping on a limited budget, be sure to check out that page on their site. You'll find beautiful arrangements of daisies, lilies, and even roses priced from $20 to $50. You might need to scroll down to the bottom of the main page to find that link.

Whatever you choose, expect a delivery fee of $14.99 for your order. A point worth mentioning is that Florists is a 1-800-Flowers company, which participates in the Celebrations Passport program. It might be possible to get the exact same arrangements through 1-800-Flowers, and use that annual Passport membership to get free delivery.

Florists gives you a solid satisfaction policy. For flowers that are delivered late through no fault of your own (e.g. entering the wrong address or no one available to receive the delivery), Florists will refund your delivery charge. If the flowers don't meet your expectations, you can request a replacement within 3 days of delivery - just make sure to send Florists a picture of the arrangement when making that request, since most orders are fulfilled through their network of more than 6,000 florists worldwide.

Customers have good things to say about the service they received through Florists. While they're at the mercy of their florist network when it comes to on-time deliveries, customers report that Florists' customer service team does a good job of making it right when things don't go as expected.

Florists makes it easy to find the flowers you want, add any options you like, and send a beautiful delivery same-day or on the date you choose.

Visit Site

3 stars
Flora Queen

FLORA QUEEN Visit Site

Cost:

$49.90 to $219.90

FloraQueen got its start in 2004 in Barcelona. They currently offer flower delivery in more than 100 nations worldwide, including the US. Be sure to select the delivery country towards the top right-hand side of the page, to see only those items that can be sent to your desired destination.

Because FloraQueen is a European company, you should be aware that while bouquets and arrangements are shown on the site in dollars, the amount is only an approximation: your order will actually be charged in Euros, and so what you'll pay will depend on the going exchange rate at the time. That left us wondering why someone would go with FloraQueen instead of using a US-based florist, since they likely use the same network of florists.

Once you've selected the bouquet or arrangement you'd like to send, you'll see all of the possible options. Sizes range from Classic to Deluxe, but FloraQueen doesn't spell out what you get for the upcharge. For most of the flowers we looked at, vases came at an extra cost of $14 to $25. Greeting cards are an additional $7+, and there are also boxed chocolates and stuffed animals you can add to your order. Helpful hint: if you want one of the extras, try leaving it off your order until the next screen: we got a pop-up of a "last chance" discount on the add-on items, saving as much as 20%.

When we went to leave the site, we got a funny pop-up with the image of a disgruntled woman and a message saying, "Don't you want to make her happy? We make it easy for you!" along with a 10% discount offer for a "buy now" order.

FloraQueen winds up as "just average" in many ways. Their delivery fees are much less than US-based companies, at an approximate $8 (remember that it'll be charged as the equivalent in Euros), but their average cost tends to be higher on comparable items. Check out their prices on a dozen red roses to see for yourself. (We'd list them for you but given that arrangement can vary widely from one season to the next, you'll want to see the most up-to-date cost at the time of your order.)

Even their customer reviews are middle-of-the-road. With over 11,000 on Trustpilot alone, just over 50% ranked FloraQueen as excellent, while another 23% gave them a "poor" or "bad" rating. The business responds to most customer complaints there, which is a good sign, but because they're not based in the US, they don't have a BBB listing for further proof of their reputability (or lack thereof).

In short, if you find a great deal through an online coupon code or other source, FloraQueen will probably do a "good enough" job on your flower delivery. But, if you're looking for a more straightforward way of sending a bouquet - especially without having to deal with currency conversions - this probably won't be the first company you'll choose.

Visit Site

Continued from above

Also, when paired with an additional surprise like chocolates or a beautiful crystal vase, flowers can leave a lasting impression when delivered to the home or office.

How can you tell which Flower Delivery service to use? Naturally, you want to select a business that will make sure that your selected arrangement is delivered to the right person, the right address, and in fresh, pristine condition. As you consider the various businesses that offer Flower Delivery, keep in mind these basic criteria:

  • Cost. How much will you spend to get the bouquets and blooms you want to send? Is delivery included, or will you pay an extra fee?
  • Selection. Does the florist offer a good variety of arrangements? Can you add extra items like candies or stuffed animals?
  • Reputation. What do previous customers say about the Flower Delivery service? Were their flowers delivered on time and in good condition? Does the florist have a satisfaction guarantee, in case your delivery doesn't go to the right address or there are other issues?

TopConsumerReviews.com has reviewed and ranked the best Flower Delivery services available today. We hope this information helps you select the florist that can help put a smile on someone's face today!

1-800-Flowers.Com, Inc. (FLWS) CEO Christopher McCann on Q4 2019 Results - Earnings Call Transcript

We also continue to invest in BloomNet to capture more order volume and expand our offering of products and services designed to help professional florist grow their businesses profitably.

Published:  Thu, 22 Aug 2019 14:30:00 GMT



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