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      July 10, 2020

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The Flower Factory

Flower Explosion

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The Flower Factory vs Flora 2000

Best Flower Delivery

To help you find the Best Flower Delivery, TopConsumerReviews.com provides you with an in-depth comparison of The Flower Factory and Flora 2000.

To see ALL of our reviews for the Best Flower Delivery, please Click Here

Who offers the best Flower Delivery service? If you're trying to put a smile on someone's face, few things work as effectively - and beautifully - as fresh flowers. Research done by LaSalle University and Rutgers University show that when people receive flowers, they're happier in the short-term, their mood is boosted over the long-term, and they feel more connected to the sender.

There really is something to the idea of "flower power"! Even the practice of feng shui associates fresh-cut flowers with increasing abundance and positive energy. Is it any wonder that so many people choose Flower Delivery to celebrate important moments like the birth of a child, to share the grief in times of bereavement, and even as a "just because" pick-me-up for a friend or loved one?

Continue reading below reviews

Best Reviews

2020

Flower Delivery Reviews

5 stars
The Flower Factory

THE FLOWER FACTORY

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Cost:

$29.99 to $324.99

TopConsumerReviews.com Best-In-Class Blue Ribbon Award For more than 25 years, The Flower Factory has been "your trusted American florist". This family owned-and-operated business offers an impressive array of gift-giving possibilities, from traditional birthday and Valentine's Day bouquets to potted plants and much more.

Shopping for the perfect flowers is easy using The Flower Factory site. Start by checking out the options at the top of the page:

  • Birthday
  • Sympathy
  • Occasion
  • Flowers & Plants
  • Gifts
  • By Brand (including Godiva, Lindt, Hallmark, and Starbucks)
  • Seasonal Collection

Once you've picked out the flowers you'd like to have delivered, you'll choose the size of the arrangement. Unlike some of their competitors, who give you no idea what to expect with each bouquet option, The Flower Factory shows clear images representing their Standard, Deluxe, Premium, and Exquisite sizes. You'll also be able to see if your choice comes with a vase, and if it will be delivered by a local florist or shipped direct via FedEx or UPS in a gift box.

Next, you'll select from the traditional array of extras, like a balloon, stuffed animal, or boxed chocolates. Finally, choose your preferred delivery date. We were excited to see that we could get next-day delivery on a Saturday, with no surcharge: just the standard $13.99 delivery fee.

Up until this point, The Flower Factory probably sounds like any other online florist out there. It's when it comes to customer service that this company really comes out smelling like a rose.

Starting with an "A+ rating with the Better Business Bureau and only one complaint registered there in the last 3 years, The Flower Factory is known for doing a world-class job at delivering flowers that delight and impress. They guarantee that you'll be completely satisfied with your order; if not, contact them within 7 days of delivery and get a full refund or a re-delivery of what you ordered. And, they stand behind that guarantee: we didn't find too many customers who needed to take them up on that guarantee, but those who did were extremely satisfied with the customer service team's response.

We also love seeing that the bouquets people receive look exactly like what the company advertises - no bait-and-switch or substitutions of much lower-quality flowers. And, for the customers who use The Flower Factory for weddings and other once-in-a-lifetime moments, we're so glad to read comments like "extraordinary experience" and "they know what they're doing", describing the personalized attention and design skills of the florists who work there.

For all of these reasons, The Flower Factory should be your first stop when considering which flower delivery service to use for your sympathy arrangement, "Will you marry me?" bouquet, or any other occasion where you need the "wow" factor.

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1 star
Flora 2000

FLORA 2000

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Cost:

$39.99 to $544.99

At first glance, Flora 2000 looks like an upscale European flower delivery service. Easy navigation options on their website allow you to shop by occasion, type of flowers, or price, and the images are clear and crisp.

Dig a little deeper, however, and the bloom quickly starts to fade from the rose. The site encourages us to "avoid dissapointment" by trusting them with our order - while misspelling a word. Their promise of delivering "personal care" around the clock, including via live chat, left us waiting for an agent for more than 10 minutes before we gave up. They also promise that their flower delivery is always on time, guaranteed. But, if you can't reach a customer service representative by phone or live chat before placing an order, why would you expect anything different afterwards?

And, unfortunately, the "F" rating Flora 2000 has with the Better Business Bureau doesn't stand for "fresh flowers": not only are there 6 unresolved complaints there, but the BBB reports that they can't actually locate Flora 2000. The business address listed on the BBB site is only a virtual office - which makes sense, given that Flora 2000's "Corporate Headquarter" is in Gibraltar, according to their own website.

Reading customer complaints about Flora 2000 left us feeling wilted. The words we saw most often describing the shopping experience were "never delivered", "rotten flowers", and "fraud". The customer testimonials on the site were hard to believe, compared with dozens of reviews on third-party sites describing a horrible experience from start to finish.

For all of these reasons, we strongly recommend that you choose a higher-ranked flower delivery service in our review. Flora 2000 is likely to "dissapoint" you and your gift recipients.

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Continued from above

Also, when paired with an additional surprise like chocolates or a beautiful crystal vase, flowers can leave a lasting impression when delivered to the home or office.

How can you tell which Flower Delivery service to use? Naturally, you want to select a business that will make sure that your selected arrangement is delivered to the right person, the right address, and in fresh, pristine condition. As you consider the various businesses that offer Flower Delivery, keep in mind these basic criteria:

  • Cost. How much will you spend to get the bouquets and blooms you want to send? Is delivery included, or will you pay an extra fee?
  • Selection. Does the florist offer a good variety of arrangements? Can you add extra items like candies or stuffed animals?
  • Reputation. What do previous customers say about the Flower Delivery service? Were their flowers delivered on time and in good condition? Does the florist have a satisfaction guarantee, in case your delivery doesn't go to the right address or there are other issues?

TopConsumerReviews.com has reviewed and ranked the best Flower Delivery services available today. We hope this information helps you select the florist that can help put a smile on someone's face today!

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