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      December 6, 2019

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  3. Enjoy Flowers
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  6. Flowers Fast
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The Flower Factory

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The Flower Factory vs Flora Queen

Best Flower Delivery

To help you find the Best Flower Delivery, TopConsumerReviews.com provides you with an in-depth comparison of The Flower Factory and Flora Queen.

To see ALL of our reviews for the Best Flower Delivery, please Click Here

Who offers the best Flower Delivery service? If you're trying to put a smile on someone's face, few things work as effectively - and beautifully - as fresh flowers. Research done by LaSalle University and Rutgers University show that when people receive flowers, they're happier in the short-term, their mood is boosted over the long-term, and they feel more connected to the sender.

There really is something to the idea of "flower power"! Even the practice of feng shui associates fresh-cut flowers with increasing abundance and positive energy. Is it any wonder that so many people choose Flower Delivery to celebrate important moments like the birth of a child, to share the grief in times of bereavement, and even as a "just because" pick-me-up for a friend or loved one?

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Best Reviews

2019

Flower Delivery Reviews

5 stars
The Flower Factory

THE FLOWER FACTORY

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Cost:

$29.99 to $324.99

TopConsumerReviews.com Best-In-Class Blue Ribbon Award For more than 25 years, The Flower Factory has been "your trusted American florist". This family owned-and-operated business offers an impressive array of gift-giving possibilities, from traditional birthday and Valentine's Day bouquets to potted plants and much more.

Shopping for the perfect flowers is easy using The Flower Factory site. Start by checking out the options at the top of the page:

  • Birthday
  • Sympathy
  • Occasion
  • Flowers & Plants
  • Gifts
  • By Brand (including Godiva, Lindt, Hallmark, and Starbucks)
  • Seasonal Collection

Once you've picked out the flowers you'd like to have delivered, you'll choose the size of the arrangement. Unlike some of their competitors, who give you no idea what to expect with each bouquet option, The Flower Factory shows clear images representing their Standard, Deluxe, Premium, and Exquisite sizes. You'll also be able to see if your choice comes with a vase, and if it will be delivered by a local florist or shipped direct via FedEx or UPS in a gift box.

Next, you'll select from the traditional array of extras, like a balloon, stuffed animal, or boxed chocolates. Finally, choose your preferred delivery date. We were excited to see that we could get next-day delivery on a Saturday, with no surcharge: just the standard $13.99 delivery fee.

Up until this point, The Flower Factory probably sounds like any other online florist out there. It's when it comes to customer service that this company really comes out smelling like a rose.

Starting with an "A+ rating with the Better Business Bureau and only one complaint registered there in the last 3 years, The Flower Factory is known for doing a world-class job at delivering flowers that delight and impress. They guarantee that you'll be completely satisfied with your order; if not, contact them within 7 days of delivery and get a full refund or a re-delivery of what you ordered. And, they stand behind that guarantee: we didn't find too many customers who needed to take them up on that guarantee, but those who did were extremely satisfied with the customer service team's response.

We also love seeing that the bouquets people receive look exactly like what the company advertises - no bait-and-switch or substitutions of much lower-quality flowers. And, for the customers who use The Flower Factory for weddings and other once-in-a-lifetime moments, we're so glad to read comments like "extraordinary experience" and "they know what they're doing", describing the personalized attention and design skills of the florists who work there.

For all of these reasons, The Flower Factory should be your first stop when considering which flower delivery service to use for your sympathy arrangement, "Will you marry me?" bouquet, or any other occasion where you need the "wow" factor.

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3 stars
Flora Queen

FLORA QUEEN

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Cost:

$49.90 to $219.90

FloraQueen got its start in 2004 in Barcelona. They currently offer flower delivery in more than 100 nations worldwide, including the US. Be sure to select the delivery country towards the top right-hand side of the page, to see only those items that can be sent to your desired destination.

Because FloraQueen is a European company, you should be aware that while bouquets and arrangements are shown on the site in dollars, the amount is only an approximation: your order will actually be charged in Euros, and so what you'll pay will depend on the going exchange rate at the time. That left us wondering why someone would go with FloraQueen instead of using a US-based florist, since they likely use the same network of florists.

Once you've selected the bouquet or arrangement you'd like to send, you'll see all of the possible options. Sizes range from Classic to Deluxe, but FloraQueen doesn't spell out what you get for the upcharge. For most of the flowers we looked at, vases came at an extra cost of $14 to $25. Greeting cards are an additional $7+, and there are also boxed chocolates and stuffed animals you can add to your order. Helpful hint: if you want one of the extras, try leaving it off your order until the next screen: we got a pop-up of a "last chance" discount on the add-on items, saving as much as 20%.

When we went to leave the site, we got a funny pop-up with the image of a disgruntled woman and a message saying, "Don't you want to make her happy? We make it easy for you!" along with a 10% discount offer for a "buy now" order.

FloraQueen winds up as "just average" in many ways. Their delivery fees are much less than US-based companies, at an approximate $8 (remember that it'll be charged as the equivalent in Euros), but their average cost tends to be higher on comparable items. Check out their prices on a dozen red roses to see for yourself. (We'd list them for you but given that arrangement can vary widely from one season to the next, you'll want to see the most up-to-date cost at the time of your order.)

Even their customer reviews are middle-of-the-road. With over 11,000 on Trustpilot alone, just over 50% ranked FloraQueen as excellent, while another 23% gave them a "poor" or "bad" rating. The business responds to most customer complaints there, which is a good sign, but because they're not based in the US, they don't have a BBB listing for further proof of their reputability (or lack thereof).

In short, if you find a great deal through an online coupon code or other source, FloraQueen will probably do a "good enough" job on your flower delivery. But, if you're looking for a more straightforward way of sending a bouquet - especially without having to deal with currency conversions - this probably won't be the first company you'll choose.

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Continued from above

Also, when paired with an additional surprise like chocolates or a beautiful crystal vase, flowers can leave a lasting impression when delivered to the home or office.

How can you tell which Flower Delivery service to use? Naturally, you want to select a business that will make sure that your selected arrangement is delivered to the right person, the right address, and in fresh, pristine condition. As you consider the various businesses that offer Flower Delivery, keep in mind these basic criteria:

  • Cost. How much will you spend to get the bouquets and blooms you want to send? Is delivery included, or will you pay an extra fee?
  • Selection. Does the florist offer a good variety of arrangements? Can you add extra items like candies or stuffed animals?
  • Reputation. What do previous customers say about the Flower Delivery service? Were their flowers delivered on time and in good condition? Does the florist have a satisfaction guarantee, in case your delivery doesn't go to the right address or there are other issues?

TopConsumerReviews.com has reviewed and ranked the best Flower Delivery services available today. We hope this information helps you select the florist that can help put a smile on someone's face today!

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