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      April 9, 2020

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  1. Flower Explosion
  2. Flowers Fast
  3. Florists
  4. Enjoy Flowers
  5. Flora Queen
  6. Harry & David
  7. 1 800 Florals
  8. From You Flowers
  9. Send Flowers
  10. Pro Flowers
  11. Avas Flowers
  12. Flora 2000

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The Flower Factory

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The Flower Factory vs Flowers Fast

Best Flower Delivery

To help you find the Best Flower Delivery, TopConsumerReviews.com provides you with an in-depth comparison of The Flower Factory and Flowers Fast.

To see ALL of our reviews for the Best Flower Delivery, please Click Here

Who offers the best Flower Delivery service? If you're trying to put a smile on someone's face, few things work as effectively - and beautifully - as fresh flowers. Research done by LaSalle University and Rutgers University show that when people receive flowers, they're happier in the short-term, their mood is boosted over the long-term, and they feel more connected to the sender.

There really is something to the idea of "flower power"! Even the practice of feng shui associates fresh-cut flowers with increasing abundance and positive energy. Is it any wonder that so many people choose Flower Delivery to celebrate important moments like the birth of a child, to share the grief in times of bereavement, and even as a "just because" pick-me-up for a friend or loved one?

Continue reading below reviews

Best Reviews

2020

Flower Delivery Reviews

5 stars
The Flower Factory

THE FLOWER FACTORY

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Cost:

$29.99 to $324.99

TopConsumerReviews.com Best-In-Class Blue Ribbon Award For more than 25 years, The Flower Factory has been "your trusted American florist". This family owned-and-operated business offers an impressive array of gift-giving possibilities, from traditional birthday and Valentine's Day bouquets to potted plants and much more.

Shopping for the perfect flowers is easy using The Flower Factory site. Start by checking out the options at the top of the page:

  • Birthday
  • Sympathy
  • Occasion
  • Flowers & Plants
  • Gifts
  • By Brand (including Godiva, Lindt, Hallmark, and Starbucks)
  • Seasonal Collection

Once you've picked out the flowers you'd like to have delivered, you'll choose the size of the arrangement. Unlike some of their competitors, who give you no idea what to expect with each bouquet option, The Flower Factory shows clear images representing their Standard, Deluxe, Premium, and Exquisite sizes. You'll also be able to see if your choice comes with a vase, and if it will be delivered by a local florist or shipped direct via FedEx or UPS in a gift box.

Next, you'll select from the traditional array of extras, like a balloon, stuffed animal, or boxed chocolates. Finally, choose your preferred delivery date. We were excited to see that we could get next-day delivery on a Saturday, with no surcharge: just the standard $13.99 delivery fee.

Up until this point, The Flower Factory probably sounds like any other online florist out there. It's when it comes to customer service that this company really comes out smelling like a rose.

Starting with an "A+ rating with the Better Business Bureau and only one complaint registered there in the last 3 years, The Flower Factory is known for doing a world-class job at delivering flowers that delight and impress. They guarantee that you'll be completely satisfied with your order; if not, contact them within 7 days of delivery and get a full refund or a re-delivery of what you ordered. And, they stand behind that guarantee: we didn't find too many customers who needed to take them up on that guarantee, but those who did were extremely satisfied with the customer service team's response.

We also love seeing that the bouquets people receive look exactly like what the company advertises - no bait-and-switch or substitutions of much lower-quality flowers. And, for the customers who use The Flower Factory for weddings and other once-in-a-lifetime moments, we're so glad to read comments like "extraordinary experience" and "they know what they're doing", describing the personalized attention and design skills of the florists who work there.

For all of these reasons, The Flower Factory should be your first stop when considering which flower delivery service to use for your sympathy arrangement, "Will you marry me?" bouquet, or any other occasion where you need the "wow" factor.

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4 stars
Flowers Fast

FLOWERS FAST

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Cost:

From $29.90 to $497.90

Headquartered in New York, Flowers Fast has been delivering floral joy for more than 20 years. Since our last review, the company has made some impressive upgrades to their website, making it a much more pleasant - and intuitive - ordering experience.

Navigation options let you shop by Occasion, Popular products, Specialties, Colors, Collections, and Sympathy bouquets and arrangements. Another way of shopping the site that we particularly liked was under Search. There, you can find bouquets that are specifically available through Same-Day Florist Delivery or via FedEx/UPS Next-Day or Ground, depending on how fast you need your flowers to arrive.

You can also use this section of the site to shop by price range, collections (like Better Homes & Gardens or Patriotic Flowers), or, our favorite, search for bouquets with certain flowers included. So, if your lucky recipient is a huge fan of lavender or you want to make a splash with orchids in your arrangement, you can quickly find all of the possibilities that match.

And, believe us when we say that you'll want to narrow down the options in some way - because they are plentiful when using Flowers Fast for your delivery. In the Anniversary/Romance category alone, there were over 130 choices. In general, you'll find bouquets and arrangements for every price point, from small potted flowers for less than $30 (and non-flower gifts as well), up to lavish luxury rose bouquets for over $300.

Plus, Flowers Now offers many options for funerals and memorial services, like casket sprays, easel-stand arrangements, and more. Lots of online flower delivery services don't provide that, making this a good choice if you need a special arrangement when a loved one passes.

When you get to the order form, you'll have options to upgrade your flowers (making the arrangement larger and with more premium blooms), add a balloon or a plush bear, or to add a box of chocolates. Pay close attention to all of the boxes on the order page: you may need to enter color requests for the flowers in your arrangement, enter your gift message/occasion, and so on. One important part is where it says, "substitute similar product if available". That part is automatically set to "yes", so you'll have to change it to "no" if you only want the exact arrangement featured on the site at the time of your order.

The order page itself is still a little outdated. When it's time to pay, you'll either be redirected to a third-party transaction processing site or to PayPal, depending on which one you choose.

During our most recent visit to the site, we also spotted a pop-up asking if we wanted a discount code. We had to click "yes" and then "allow" - which usually are the settings for giving a site permission to show notifications in our browser. We don't know about you, but most customers prefer to get discounts through an email newsletter, not by actually adding permissions within the browser itself. A handful of customers mentioned that they never got a discount offer, and others referred to coupon codes that didn't work.

The only significant customer complaints we could find about Flowers Fast were almost unanimously regarding the price. While you'll spend approximately the same for the bouquets and arrangements themselves as you would with most rival online florists, the delivery charges can make Flowers Fast more expensive. For example, the least expensive gift we could find was a Perfect Pear Gift Basket for $19.90 - but the delivery fee was $20.99, more than the gift itself. Mysteriously, on the most expensive bouquet (that Lavish Luxury Rose Bouquet we mentioned earlier), the delivery fee was only $16.95.

On a positive note, Flowers Fast has a good reputation with the majority of people who have used their flower delivery service. Multiple people describe beautiful bouquets that arrived exactly on time and were better than expected, and several customers say they've received that level of quality across many years as repeat clients. That's always a plus!

We're really happy to see all of the positive changes that Flowers Fast has made, especially with the upgraded website that makes it much easier to find the right flowers for any occasion. While they could be more consistent with their delivery costs, this flower delivery service has a strong selection of bouquets and arrangements for every occasion - including some occasions you might not find when shopping other florists.

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Continued from above

Also, when paired with an additional surprise like chocolates or a beautiful crystal vase, flowers can leave a lasting impression when delivered to the home or office.

How can you tell which Flower Delivery service to use? Naturally, you want to select a business that will make sure that your selected arrangement is delivered to the right person, the right address, and in fresh, pristine condition. As you consider the various businesses that offer Flower Delivery, keep in mind these basic criteria:

  • Cost. How much will you spend to get the bouquets and blooms you want to send? Is delivery included, or will you pay an extra fee?
  • Selection. Does the florist offer a good variety of arrangements? Can you add extra items like candies or stuffed animals?
  • Reputation. What do previous customers say about the Flower Delivery service? Were their flowers delivered on time and in good condition? Does the florist have a satisfaction guarantee, in case your delivery doesn't go to the right address or there are other issues?

TopConsumerReviews.com has reviewed and ranked the best Flower Delivery services available today. We hope this information helps you select the florist that can help put a smile on someone's face today!

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