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      September 22, 2019

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The Flower Factory

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The Flower Factory vs From You Flowers

Best Flower Delivery

To help you find the Best Flower Delivery, TopConsumerReviews.com provides you with an in-depth comparison of The Flower Factory and From You Flowers.

To see ALL of our reviews for the Best Flower Delivery, please Click Here

Who offers the best Flower Delivery service? If you're trying to put a smile on someone's face, few things work as effectively - and beautifully - as fresh flowers. Research done by LaSalle University and Rutgers University show that when people receive flowers, they're happier in the short-term, their mood is boosted over the long-term, and they feel more connected to the sender.

There really is something to the idea of "flower power"! Even the practice of feng shui associates fresh-cut flowers with increasing abundance and positive energy. Is it any wonder that so many people choose Flower Delivery to celebrate important moments like the birth of a child, to share the grief in times of bereavement, and even as a "just because" pick-me-up for a friend or loved one?

Continue reading below reviews

Best Reviews

2019

Flower Delivery Reviews

5 stars
The Flower Factory

THE FLOWER FACTORY Visit Site

Cost:

$29.99 to $324.99

TopConsumerReviews.com Best-In-Class Blue Ribbon Award For more than 25 years, The Flower Factory has been "your trusted American florist". This family owned-and-operated business offers an impressive array of gift-giving possibilities, from traditional birthday and Valentine's Day bouquets to potted plants and much more.

Shopping for the perfect flowers is easy using The Flower Factory site. Start by checking out the options at the top of the page:

  • Birthday
  • Sympathy
  • Occasion
  • Flowers & Plants
  • Gifts
  • By Brand (including Godiva, Lindt, Hallmark, and Starbucks)
  • Seasonal Collection

Once you've picked out the flowers you'd like to have delivered, you'll choose the size of the arrangement. Unlike some of their competitors, who give you no idea what to expect with each bouquet option, The Flower Factory shows clear images representing their Standard, Deluxe, Premium, and Exquisite sizes. You'll also be able to see if your choice comes with a vase, and if it will be delivered by a local florist or shipped direct via FedEx or UPS in a gift box.

Next, you'll select from the traditional array of extras, like a balloon, stuffed animal, or boxed chocolates. Finally, choose your preferred delivery date. We were excited to see that we could get next-day delivery on a Saturday, with no surcharge: just the standard $13.99 delivery fee.

Up until this point, The Flower Factory probably sounds like any other online florist out there. It's when it comes to customer service that this company really comes out smelling like a rose.

Starting with an "A+ rating with the Better Business Bureau and only one complaint registered there in the last 3 years, The Flower Factory is known for doing a world-class job at delivering flowers that delight and impress. They guarantee that you'll be completely satisfied with your order; if not, contact them within 7 days of delivery and get a full refund or a re-delivery of what you ordered. And, they stand behind that guarantee: we didn't find too many customers who needed to take them up on that guarantee, but those who did were extremely satisfied with the customer service team's response.

We also love seeing that the bouquets people receive look exactly like what the company advertises - no bait-and-switch or substitutions of much lower-quality flowers. And, for the customers who use The Flower Factory for weddings and other once-in-a-lifetime moments, we're so glad to read comments like "extraordinary experience" and "they know what they're doing", describing the personalized attention and design skills of the florists who work there.

For all of these reasons, The Flower Factory should be your first stop when considering which flower delivery service to use for your sympathy arrangement, "Will you marry me?" bouquet, or any other occasion where you need the "wow" factor.

Visit Site

2 stars
From You Flowers

FROM YOU FLOWERS Visit Site

Cost:

$24.99 to $261.24

From You Flowers was once at the top of the market when it came to flower delivery. You can still find their "best value" and "best overall quality and price" awards proudly displayed on their site - awards won almost 10 years ago. Are they still the florist of choice?

Their online store still features plenty of bouquets and other floral arrangements, along with plants, gift baskets and food. The site continues to be easy to use; shop by categories featured at the top of the page and select the flowers that interest you. You'll see a detailed description of what's included, and most of the arrangements we saw included a vase at no extra charge: a perk compared with several competitors. You can also opt for Regular, Deluxe, and Premium versions, though you won't be told exactly how much more "deluxe and premium" your delivery will be. And, you still have the ability to add balloons, chocolate, or a teddy bear to your order.

We were also shocked to see how many reviews From You Flowers has on third-party, independently-verified sites: over a million on one site alone! But, despite the company claiming to have over 5 million satisfied customers, the ones we heard from were anything but happy with the flowers delivered by From You.

We found far too many instances where the wrong items were delivered, and customers were only given a percentage of their purchase price as a refund. Also, many people said that the arrangements and bouquets were of a much poorer quality than what was shown on the From You Flowers site - one person described it as paying an expensive middleman to deliver the same bouquets you could buy yourself at the local grocery store.

We're glad to see that this company is accredited by the Better Business Bureau and had an "A+" rating at the time of our most recent review. Unfortunately, that doesn't do much to fix problems like having flowers delivered after a funeral ends (instead of on time for the service) or refusing to offer a full refund when a delivery goes completely missing.

From You Flowers needs to make big changes to stay competitive within the flower delivery market. For now, we suggest you take a look at one of the better-rated services in our review.

Visit Site

Continued from above

Also, when paired with an additional surprise like chocolates or a beautiful crystal vase, flowers can leave a lasting impression when delivered to the home or office.

How can you tell which Flower Delivery service to use? Naturally, you want to select a business that will make sure that your selected arrangement is delivered to the right person, the right address, and in fresh, pristine condition. As you consider the various businesses that offer Flower Delivery, keep in mind these basic criteria:

  • Cost. How much will you spend to get the bouquets and blooms you want to send? Is delivery included, or will you pay an extra fee?
  • Selection. Does the florist offer a good variety of arrangements? Can you add extra items like candies or stuffed animals?
  • Reputation. What do previous customers say about the Flower Delivery service? Were their flowers delivered on time and in good condition? Does the florist have a satisfaction guarantee, in case your delivery doesn't go to the right address or there are other issues?

TopConsumerReviews.com has reviewed and ranked the best Flower Delivery services available today. We hope this information helps you select the florist that can help put a smile on someone's face today!

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